Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“it is a great quality product , the instructions booklet for assembly is very poor indeed. It’s really not difficult to erect, the booklet ( and video ) were confusing”

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Posted 5 years ago

“Very fast delivery , even In the midst of this awful pandemic”

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Posted 5 years ago

“Arrived on time - no issues.”

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Posted 5 years ago

“Very happy with this replacement jumping mat arrived quickly and easy to change over would buy again 😁”

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Posted 5 years ago

“Awful company. Do not use them. Taken money and not delivered anything correctly. No ignoring me.”

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Posted 5 years ago

“Awful company. No care for customers at all. Left messages for 4 weeks. No one bothered to call. Ordered replacement bed, got a canopy. Ordered 100 springs, got 10. Sent multiple emails this week...no replies. They have taken my money and treated me like dirt.”

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Posted 5 years ago

“Correct products delivered on time, well packaged. Very happy.”

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Posted 5 years ago

“Got what I ordered on quick time but wasnt the right fit for the trampoline I have but good quick service”

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Posted 5 years ago

“See review of replacement net.”

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Posted 5 years ago

“Update to my previous review, I contacted Jumpking via Facebook and my missing part was sent out to me very quickly. I do recommend contacting them via face book as they responded straight away.”

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Posted 5 years ago

“Great service. Fast delivery”

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Posted 5 years ago

“Happy with the service no complaints at all”

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Posted 5 years ago

“The trampoline was delivered really quickly and it was straightforward to assemble. It has been a brilliant success. My daughter likes it very much and when you go on it, it is really bouncy and so much fun!!!!!!!”

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Posted 5 years ago

“The trampoline is as good as new having replace the net and caps. Very satisfied.”

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Posted 5 years ago

“instructions are useless, wrong part in the box, company is really bad at customer service, I would not recomend this item.”

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Posted 5 years ago

“Amazing service and fast delivery”

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Posted 5 years ago

“Fantastic customer service & wonderful product.”

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Posted 5 years ago

“Grandchildren love this Swing but I am having difficulty in finding a different seat swing to attach. Anyone help”

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Posted 5 years ago

“I received my item missing the extension legs have emailed a number of time’s and tried to speak to someone but can’t get through or leave a message very bad customer service”

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Posted 5 years ago

“I have received my trampoline without any extension legs and emailed 3 times as well as numerous phone calls. All I get is a answering machine message and no way to leave a message. So frustrating, I understand that during covid staff levels may be disrupted but think it is appalling to still accept £300 and post out items if there is no way to correct any issues if parts are missing etc - now I am left hoping they will come back To me or trying to get my money back”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,992 reviews