Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,993 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service and prompt delivery first class. Unfortunately due to such adverse weather recently we have been unable to fit the replacement net to my grandsons trampoline so currently not in a position to comment on the item at the moment.”

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Posted 7 years ago

“Ordered Tuesday for Easter with loads of kids coming over. Now Tuesday the week after and still waiting for any news of it arriving.”

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Posted 7 years ago

Dear Richard, I'm sorry that there has been a problem with the courier. I have contacted you directly in regards to this. Kind regards, Charlotte.

Posted 7 years ago

“Love it !!! Works great looks cute . Just wish they would of charged me once for shipping instead of emailing me fo U.S saying 33$ more.”

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Posted 7 years ago

“Easy to find the correct product on the website, arrived promptly and in excellent condition. No issues. Thanks.”

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Posted 7 years ago

“Quick delivery and easy to fit”

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Posted 7 years ago

“My bouncy castle arrived quickly and the kids love it! Even tried it inside whilst the weather isn’t great.”

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Posted 7 years ago

“Prompt delivery easy to use ordering x”

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Posted 7 years ago

“Good to know I was able to order spares . The delivery was reliable . My only issue was that I found it a tad tricky actually seeing the item I wanted within your online site . Other than that no problems , ta”

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Posted 7 years ago

“What a great kid's trampoline. Not too big for our living room yet big enough for both our girls being on it. Suitable for young children. Our youngest is 20 months. Really good bounce. Well built and would recommend”

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Posted 7 years ago

“bought for second time after 3 years as dmaged first on in severe storm.grandchildren asked for replacement as used on a daily basis and value for money is immeasurable”

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Posted 7 years ago

“Good quality. Grandkids love it.”

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Posted 7 years ago

“Great price, fast delivery. Haven't had castle up yet but I know my granddaughter will love it and have hour's of fun .”

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Posted 7 years ago

“Excellent customer service. I ordered parts for trampoline and installation. I was very impressed by the professionalism and support provided by the staff.”

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Posted 7 years ago

“Our bouncy castle was a great price and arrived very quickly as promised, our grandson will have many happy hours on his own bouncy castle!! Thank you.”

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Posted 7 years ago

“Lovely sleeping bag. Grandkid is delighted with it.”

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Posted 7 years ago

“Very pleased with product. Prompt delivery and the Web site is very easy to use.”

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Posted 7 years ago

“Brilliant customer service and great bouncy castle my daughter loves it!! Great quality!”

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Posted 7 years ago

“I was happy with the replacement net and surround. However, I'd ordered a foam casing for one of the 4 supporting posts. When it arrived I was disappointed to see it only covered a half of the post and that I should have ordered 2 foam casings rather than one. That was not clear at all in my order. I would like to receive the missing foam casing. Happy to pay for it but I would be loathe to pay another delivery charge,”

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Posted 7 years ago

Dear Paul, thank you for bringing this to our attention. We will update our website to ensure that on this particular item it will be made more clear. Best Regards, Charlotte.

Posted 7 years ago

“Wonderful customer service, fast delivery, good quality and very good value for the price. Granddaughter loved it Thankyou”

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Posted 7 years ago

“Was a bit skeptical due to low price but actually this is as good as it's rivals around 100 to 130 quid. Kids love it and inflates and deflates very quickly. Fits In my living room and I have a trampoline by jumpking for the last 4 years and it's still going so good company as far as I'm concerned”

Helpful Report

Posted 7 years ago

Jumpking.eu is rated 4.3 based on 1,993 reviews