Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.28

4.3 Rating 1,918 Reviews

82 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 5th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had two JumpKing trampolines, one purchased in 2016 and one last year. Both are brilliant. Both are being used regularly. More importantly, their service has been exceptional. My 2016 trampoline got picked up and blown 50 feet in strong winds a few months ago. It broke one of the metal supports. I took a picture and video and sent it to JumpKing servicing. They identified the part, year, and sent me instructions on how to fix it. The part arrived within days. Really great operation.”

Helpful Report

Posted 3 years ago

“Great trampoline so far. The 14ft is huge and kids love it! Only downside is that instructions are a nightmare and not all holes line up.”

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Posted 3 years ago

“Great Trampoline, easy to build, very strong good quality springs, matt, frame , and net, excellent tension and good bounce, great value for money !”

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Posted 3 years ago

“Helpful with order and kept me updated on shipping.”

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Posted 3 years ago

“Excellent quality Excellent service very quick delivery”

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Posted 3 years ago

“Excellent quality trampoline net. Easy to order and fast delivery.”

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Posted 3 years ago

“It has been too wet to use yet, unfortunately; although it is fully assembled. Customer Service was outstanding when I had a query. It looks pretty good.”

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Posted 3 years ago

“Good service but quite slow email response”

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Posted 3 years ago

“Absolutely spot on! Super fast delivery too. Thank you 😊”

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Posted 3 years ago

“Livraison très rapide. Qualité des informations et suivi.”

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Posted 3 years ago

“Fits lovely on my trampoline ( bought from Morrison’s ) Makes a lovely little den for my son, and he can play whilst it’s raining. 100 happy with it.”

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Posted 3 years ago

“Very fast delivery. Great company”

Jumpking.eu 5 star review on 21st May 2021

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Posted 3 years ago

“Amazing swing! My daughter loves it! Order arrived sooner than expected. Amy in customer service’s was amazing when I had difficulty assembling one of the arms and I would highly recommend the product.”

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Posted 3 years ago

“Love it! Fantastic bit of equipment easy enough to build very sturdy an looks fab with the canopy we purchased for it.. It was originally bought for my 3 year old, but upon building I realised I had bought one big enough for a fun fair lol.. so the whole family have been making good use which is great. I also had a few questions before delivery an their online chat assistant was lovely. Very helpful and well mannered. Would definitely recommend jumpking for all your trampoline needs!”

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Posted 3 years ago

“Quality trampoline! Built to last , delivered as soon as stock came in ,”

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Posted 3 years ago

“Good service, trampoline net was of high quality and delivered as promised. Would reccomend.”

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Posted 3 years ago

“The trampoline is great and our daughters are so pleased and excited to have it in the garden now. One gripe - the instructions for set up leave much to be desired which added another hour on to the set up time. Hard work!!”

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Posted 3 years ago

“Very fast delivery and good service. The only reason I have given less stars is the quality of the 10ft trampoline spring cover is very cheap. Not padded thick enough, more just like a cover so doesn't offer protective support over springs.”

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Posted 3 years ago

“Trampoline is great and Jumpking have been efficient in dealing with any questions. Trampoline frame arrived slightly damaged and connecting holes were drilled too large for the screws provided. Packaging inside had been opened, but once erected, trampoline has been perfect for my kid. When reported, jumpking were extremely efficient in dealing with the issues, offering to replace the frames and proactively sending out new screws which were the correct size. Mistakes happen. Issues with products can persist, but what matters most is the human behind the product/company that works to resolve the issues - and for that I highly recommend Jumpking because they’ve been fantastic.”

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Posted 3 years ago

“Ordered a 6x9 and it is perfect. The kids love it. The springs are just right and allow plenty of bounce. Trampoline is also solid. Very impressed”

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Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,918 reviews