Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent price and quick delivery, thank you!”

Helpful Report

Posted 3 years ago

“Excellent service I order wrong item exchange straight away recommend”

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Posted 3 years ago

“We recently purchased a second Trampoline Deluxe Tie Down Kit. We were very impressed by the fast and efficient service. Thank you.”

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Posted 3 years ago

“Arrived very quickly”

Jumpking.eu 5 star review on 7th November 2021

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Posted 3 years ago

“The product purchased, a flat-pack greenhouse, is well designed and manufactured and is worthy of high praise. The service received from the UK company and its staff has been excellent, in spite of a vital component of the greenhouse having been missed out of the delivered product. The replacement was promptly dealt with and received by courier the day following my reporting of the problem. I would confidently recommend Jumpking to my family and friends.”

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Posted 3 years ago

“Excellent and fast service, if on the expensive side (especially postage costs).”

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Posted 3 years ago

“Very good item and very hassle free delivery 👍👍”

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Posted 3 years ago

“I recently purchased a Jumpking rectangular 12’ x 8’ trampoline, with a basketball attachment. I was telephoned almost immediately after I ordered on line and it was delivered and constructed within 2 days of ordering. We have had an oval Jumpking trampoline for the past 10 years and it has been a really good buy. But this new model is far superior. My grandsons say it is better than any trampoline park they have been to. Equally, having lost their basketball net due to the restructuring of my garden, they are happy with the alternative provided within the trampoline itself. A win-win! I would highly recommend this Company for its products, it’s efficient and helpful staff and it’s commitment to customer service.”

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Posted 4 years ago

“Boxes arrived damaged and missing parts which seems to have been due to all the heavy parts loaded into one box. Replacement parts received very quickly though. Assembly instructions were very poor/confusing with tiny writing. For what is basically a simple large mechano set, the instructions can be made much more simpler and clearer. Apart from this a great trampoline and the kids love it.”

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Posted 4 years ago

“Great and easy to attach to trampoline x”

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Posted 4 years ago

“Order taken efficiently, dispatched and received promptly. Thought that the postage charge was a little heavy!”

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Posted 4 years ago

“Not great so far. Ordered a trampoline cover almost a month ago. I had to ask for the tracking information as it wasn't sent out. When I did receive it, the info stated delivery Tuesday 5th October. Still hasn't arrived.”

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Posted 4 years ago

“Outstanding stuff always willing to help out with query Hi recommend to anyone”

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Posted 4 years ago

“I was incredible impressed by the service. Items I wanted were initially out of stock but I was emailed when they were back in stock. Ronni was extremely helpful when I could not order what I wanted online. She sorted it within an hour and then when two items were missing from my order she arranged for them to be delivered ( the next day!). Dispatch and delivery was very efficient both times. Well done Jumpking and Ronni in particular.”

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Posted 4 years ago

“Whole process from ordering to delivery completed without a hitch, easy to use site. Ordered safety netting, arrived in good condition and no problems with fitting.”

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Posted 4 years ago

“Quick delivery good service”

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Posted 4 years ago

“Replacement parts, good prices, fast shipping, fit perfectly, trampoline back in action. Great service.”

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Posted 4 years ago

“Bought for my Autistic Grandson. However hard and in whatever direction he swings with the central fixing it is always stable. He loves it, and so do we to see him having fun safely.”

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Posted 4 years ago

“Customer service staff Amy and Ronni were most helpful in making sure I got my spares correctly. The parts were a bit expensive and the additional fee for delivery to N Ireland is disappointing considering the total cost was over £300”

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Posted 4 years ago

“Great replacement pad for our trampoline delivered within a couple of days.”

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,992 reviews