Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,041 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,041 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery was straightforward and on time”

Helpful Report

Posted 7 years ago

“Helpful phone line staff. Took me a while to find what I wanted using website, but got there in the end. Good solid product.”

Helpful Report

Posted 7 years ago

“Fantastic service. Very easy to place order on website and goods were dispatched and delivered quickly.”

Helpful Report

Posted 7 years ago

“Great service from start to finish”

Helpful Report

Posted 7 years ago

“Extremely helpful staff, efficient and good delivery!”

Helpful Report

Posted 7 years ago

“Perfect! Fast delivery! Exactly the trampoline net I needed.”

Helpful Report

Posted 7 years ago

“Very good service and prompt delivery. Helpful with returns too. Would definitely recommend this company.”

Helpful Report

Posted 7 years ago

“Ordered 2 poles. Only 1 arrived and it wasn't the correct one. Very disappointed.”

Helpful Report

Posted 7 years ago

Dear Ms. Wallington, I am sorry you only received one enclosure pole. I understand you bought this in error as you have a Sports Power Trampoline. They can be contacted on 0330 0904 420. On receipt of the item, I will issue a full refund. Amanda

Posted 7 years ago

“correct fixtures easy to fit even though there were no instructions enclosed hopefully will last as long as the previous net and spring guard”

Helpful Report

Posted 7 years ago

“Very pleased, online assistant was extremely helpful in identifying what enclosure I needed, definitely very patient. The enclosure while not cheap is a leap ahead in quality when compared with the one that was originally supplied with the trampoline. Quick delivery. Will definitely be a return customer.”

Helpful Report

Posted 7 years ago

“Overall good quality products and fast delivery.”

Helpful Report

Posted 7 years ago

“Great customer service and delivered next day. Girl on phone was brilliant.”

Helpful Report

Posted 7 years ago

“Prompt delivery, we have just bought a replacement net for our trampoline. We bought a different brand one last time and it just didn’t last so have gone back to Jumpking and the quality is so much better. We have had our Jumpking trampoline since 2010 and is still going strong, our kids have had so much use out of it! Recommend wholeheartedly!”

Helpful Report

Posted 7 years ago

“Fast delivery. Very sturdy well Made product. Easy to fit. Great customer service. Would highly recommend”

Helpful Report

Posted 7 years ago

“There was a problem with delivery and Jumpking were amazing and so accommodating at sorting out the problem. Can’t recommend them enough, 👍”

Helpful Report

Posted 7 years ago

“Had the item i wanted and was delivered within 2 days.Great service.”

Helpful Report

Posted 7 years ago

“Good service but spares are overpriced. £12 + £6 postage for a short steel pole when the whole trampoline is £100”

Helpful Report

Posted 7 years ago

“Have no idea how to return my items that I have ordered and now I think I've gone past my return date”

Helpful Report

Posted 7 years ago

Deary Daryl, We accept returns within 30 days of purchase, I can see you are still within this period. On receipt we will issue a full refund. I will call you to discuss. Amanda

Posted 7 years ago

“Excellent, helpful and friendly customer service. Prompt delivery so cannot fault Jumpking. Trampoline is now five years old and still going strong. Only replacement net was required.”

Helpful Report

Posted 7 years ago

“Quick and simple. Products were easy to locate and purchase and arrived very promptly in great condition”

Helpful Report

Posted 7 years ago

Jumpking.eu is rated 4.3 based on 2,041 reviews