Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,993 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice and easy transaction, all fits perfectly and delivery was far quicker than expected”

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Posted 6 years ago

“Replacement net for trampoline. Fitted well but expensive”

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Posted 6 years ago

“Quality Product and quick delivery”

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Posted 6 years ago

“Product as described and delivered promptly.”

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Posted 6 years ago

“Excellent efficient company to deal with. Many thanks”

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Posted 6 years ago

“The net sent to me is not as robust as the previous net I have purchased as a replaecement ( each one lasts about 3-4 years). There is no longer a bottom pole and the bottom of the net attachment seems a bit flimsy as does the material for the net compared to previous iteration”

Helpful Report

Posted 6 years ago

Dear Andrew, Thank you for your feedback. I can confirm that the new nets are made of a stronger PE weave which does not snag and has a higher UV rating than the older nets. The bottom G3 rods had to be replaced by ropes, as used on our other models, because of Toy Regulations EN71 part 14. It was felt children could still get their hands and feet under the G3 rod and touch the springs, so they had to be replaced by the ropes. Toy regulations also state all nets should be replaced yearly, but I would advise checking them regularly for any holes, 3 to 5 years is quite normal for the lifespan of a net. I hope that helps, but please do call if I can help further. Amanda

Posted 6 years ago

“Fast delivery even over the bank holiday weekend. Received what we ordered with no problems”

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Posted 6 years ago

“Customer service was excellent, I ordered the wrong item but Amanda quickly spotted this and amended the order on my behalf, fantastic customer service. Items ordered were great value and delivered speedily. I can not fault them in anyway. I will definitely use them again.”

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Posted 6 years ago

“I bought a replacement trampoline net for our Jumpking trampoline which is several years old but still in good condition. The new net looks great!”

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Posted 6 years ago

“First delivery had an item missing, but sorted out as soon as I contacted them and no additional delivery charge. Last bought here 4 years ago and ggod service this time too.”

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Posted 6 years ago

“I was disappointed that there wasn't any spare springs and I found the instructions very confusing and the parts for the actual trampoline ring didn't fit properly”

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Posted 6 years ago

“Excellent product and great service”

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Posted 6 years ago

“Bought some new foams and a replacement safety net. Good quality items, fit for purpose. Came quickly and did the job.”

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Posted 6 years ago

“Easy to order, fast delivery”

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Posted 6 years ago

“Perfect fit for my asda trampoline 2012. Fast dilivery,good quality net.”

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Posted 6 years ago

“Delivery a little slower than stated, and system issue that required them to send out second half of order separately. Product absolutely great and customer service to rectify was spot on.”

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Posted 6 years ago

“Really pleased with the product. Easy to put together, well made and two happy little boys.”

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Posted 6 years ago

“Really quick processing and dispatch of our parts order. My daughter was very pleased.”

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Posted 6 years ago

“Expensive but nevertheless value for money I think. Hassle free purchase and quick delivery. Item isn't difficult to erect once you figure it out - Good quality and super bounce and loads of space for double and treble tumbles and somersaults - big thumbs up”

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Posted 6 years ago

“Delivered the next day even after I changed the delivery address by ringing. Very helpful on the phone. Packaging all intact.”

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Posted 6 years ago

Jumpking.eu is rated 4.3 based on 1,993 reviews