Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,973 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great quality excellent customer service speedy delivery”

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Posted 2 months ago

“Ordered a replacement net for a jump king we’ve had. Fair price and arrived within the week as stated. Thank you.”

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Posted 2 months ago

“Great trampoline, prompt delivery and great communication. Really happy overall 😎”

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Posted 2 months ago

“Very good experience with adequate delivery and fantastic product.”

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Posted 2 months ago

“Happy overall.”

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Posted 2 months ago

“Bought the right size replacement surround pad - arrived quickly, fits perfectly, now trampoline looks as good as new 🙂”

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Posted 3 months ago

“Very helpful when we needed more information. Item despatched to France arrived in reasonable time. Haven’t attached the skirt yet but looks the usual Jumpking quality. Best thing is you can get spares. Have had the trampoline since 2008 and still going safely thanks to the available replacement parts. Thank you.”

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Posted 3 months ago

“Easy to order and arrived quickly.”

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Posted 3 months ago

“Long order processing time and big delay in delivery by FedEx. I do not recommend your online shopping site.”

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Posted 3 months ago

“Très bien”

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Posted 3 months ago

“Honestly such a frustrating experience. I would not recommend.”

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Posted 3 months ago

“Es war kein Seil zum befestigen darum,wid angegeben.”

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Posted 3 months ago

“Whilst we are very happy with our 12ft JumpKing JumpPod trampoline we found the instructions very difficult to follow, one of the eyelets was missing and it took 4 of us to put it up.”

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Posted 3 months ago

“Prompt delivery”

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Posted 3 months ago

“Trampoline order at a good price. Delivery arrived in 7 working days. Trampoline instruction were easy to follow although it took a good 3 hours to assemble!”

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Posted 3 months ago

“Excellent company with quality products. The best.”

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Posted 3 months ago

“Delivery was fast, trampoline frame is huge compared to our old one, really thick metal and good quality material all round, the kids love it! Box was slightly damaged on arrival but everything was packaged well and protected. Very impressed so far! As for customer service I’m not sure as I haven’t needed to return anything or get spares yet.”

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Posted 3 months ago

“Were very efficient. Follow up call for help happened next day, not very helpful. Trampoline VERY difficult to construct. Upright poles impossible to fit. Ended up having to take them apart and hammer them into the holes. To have it constructed was really expensive and not an option. Company good. Product very difficult!”

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Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

“Very good service & quick delivery very easy”

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Posted 3 months ago

Jumpking.eu is rated 4.3 based on 1,973 reviews