Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,037 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered on a Saturday on the Jumpking.eu website but did not receive a confirmation email. I realised the customer services was only open from Monday to Friday but was a bit concerned when there was no confirmation email on the Monday. I phoned them and was told that the trampoline had been dispatched and I should receive it the next day. I had no tracking information, but it was delivered the next day. The trampoline was easy to assemble, I actually did it on my own, but with two people it would be easier still and half the time. It is a good quality trampoline, our 6 year old love it.”

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Posted 8 years ago

“Fast delivery and great product.”

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Posted 8 years ago

“website quite good allowing us to pick the correct safety net. Delivery could be quicker but ok. The method of attaching the net to the base is really fiddly and took sometime.”

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Posted 8 years ago

“The jumpking trampoline is excellent quality. Unfortunately TNT Delivery was terrible! Express one day delivery took 4-5 working days to complete. Jumpking customer service never came back to me when I told them about the delivery problems. Disappointing.”

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Posted 8 years ago

“10ft safety net was exact replacement for damaged one. Only downside, did not arrive on time but when delivery arrived was put in a safe location as I was not at home.”

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Posted 8 years ago

“The trampoline was quite difficult to put together. Some of the instructions were vague but now that it is complete it is very sturdy and the children are thoroughly enjoying it. A couple of pieces of metal were very slightly out of shape so we had to do some quick fixes but generally the parts were in excellent condition, including all the foam padding and 'soft' parts. The trampoline is also very pleasing to look at and has ample space for big jumps and turns.”

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Posted 8 years ago

“Once i managed to overcome the confusion of being able to order on your web page... all was well. The trampoline was delivered when they said and the family managed to assemble it. Then they sent us a photo of all three grandchildren having a fantastic time jumping THAT made me very happy. If the web page was easier to use i'd give you 5!”

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Posted 8 years ago

“I have been looking for a suitable roof solution for our 10 x 15 Jumpking trampoline. This was ideal and now I no longer have to clear leaves, debris and bird poo from the trampoline or continually remove and put back the cover. It was also easy to assemble and put on the trampoline. I highly recommend it!”

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Posted 8 years ago

“Very pleased with quality of net and surround which arrived very quickly, my only complaint is that I was not emailed as requested to let me know that the items were back in stock as I tried to buy them last year but were unavailable and was told that I would be emailed when back in, but luckily checked online just in case and found them.”

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Posted 8 years ago

“Very good service but shipment to Switzerland to expansive.”

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Posted 8 years ago

“Am very pleased with the trampoline overall but putting it up was not easy. There were also a couple of parts that were broken, was not the end of the world but not really good enough given the price.”

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Posted 8 years ago

“Delivery was swift and the trampoline is very sturdy and relatively easy to assemble with 2 people. It is still on the pricey side though.”

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Posted 8 years ago

“Service and prompt delivery first class. Unfortunately due to such adverse weather recently we have been unable to fit the replacement net to my grandsons trampoline so currently not in a position to comment on the item at the moment.”

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Posted 8 years ago

“Love it !!! Works great looks cute . Just wish they would of charged me once for shipping instead of emailing me fo U.S saying 33$ more.”

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Posted 8 years ago

“Good to know I was able to order spares . The delivery was reliable . My only issue was that I found it a tad tricky actually seeing the item I wanted within your online site . Other than that no problems , ta”

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Posted 8 years ago

“Good quality. Grandkids love it.”

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Posted 8 years ago

“Lovely sleeping bag. Grandkid is delighted with it.”

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Posted 8 years ago

“Jumpking as a company were really efficient and I got my delivery when promised, which was fantastic. Unfortunately with the cover we ordered, it is not waterproof which I had hoped for so my son could jump in all weather. Like camping in a tent. Since it's not waterproof, maybe it should have air vents as during winds it almost takes off, we've had to take it down twice in order to prevent it getting damaged. This is all such a pity as my son loves the tent itself. I suggest people look at other options if the reason for purchase was the same as mine.”

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Posted 8 years ago

“Helpful phone support to get replacement net for 3 year old trampoline.”

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Posted 8 years ago

“The Zorb trampoline is a fantastic product, it is very well built and provides value for money. However I have deducted a "star" as the build is problematic and the instructions are poor. The suggested approach to put the netting and poles in place simply does not work. We devised an alternative method which did work effectively and only took 10 minutes.”

Helpful Report

Posted 8 years ago

Jumpking.eu is rated 4.3 based on 2,037 reviews