Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,957 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service on the phone was great. However ups delivery used was terrible. Parcel lost, delivery office uncontactable and refused to contact me as no good news. Would not allow us to check the goods when eventually received without a signature. Sadly as jumping only work 9-5 min-fri they could not help either. Trampoline great once up.”

Helpful Report

Posted 8 years ago

“Prompt service, all parts present, fairly clear instructions, same good build with added safety net(had an old jumpking trampoline pre safety net type) which emcourages the children to be slightly more adventurous.”

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Posted 8 years ago

“It took a while to locate the right net and instructions for our trampoline but having done so we are very happy with the product”

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Posted 8 years ago

“Good product, easy to fit with two people. Quite expensive.”

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Posted 8 years ago

“Excellent trampoline but the instructions, for the price of the trampoline, were very poor and timeframe for installation way out.”

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Posted 8 years ago

“We ordered a replacement trampoline net as ours was old and perished. The new net was delivered promptly and fitted well, however the cord supplied to secure it to the springs was too thick to feed through the net and we had to buy thinner cord.”

Helpful Report

Posted 8 years ago

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Posted 8 years ago

“Good delivery All fits well Net was little overpriced”

Helpful Report

Posted 9 years ago

“We've had our JumpKing combo 10ft trampoline for just under a week now. It arrived promptly. I managed to put most of it up myself, just needed a bit of help slotting the frame together and putting the springs on. The enclosure and pad was easy to fit too. So far so good. Seems very sturdy and the kids are loving it. The only reason for 4 stars was because I had to buy the ladder separately as part of a package including a cover and the anchors.”

Helpful Report

Posted 9 years ago

“Replacement trampoline net fits and is as described. Promptly dispatched. Delivery company said it would be delivered before 8 pm, but did not come. They did however deliver it first thing the next day.”

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Posted 9 years ago

“Fast Delivery,would of been 5* but thought the delivery cost was rather excessive at £9! for a bottom pole.”

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Posted 9 years ago

“very helpful customer service staff. all parcels arrived and all items as described.”

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Posted 10 years ago

“This is a brilliant product and surprisingly quick and easy to assemble. The zip to do up the netting is robust yet easy enough for my 2-year old to do up by himself. The only reason this didn't get 5* was because it doesn't come with a ladder. Looking back now, it does say this in the text but on ordering, my only option was a deluxe ladder at £25.99 so I assumed the basic ladder came as standard. Put the basic ladder option as a tick-box so it's clear and then everything will be perfect! Oh, and not surprisingly, the box is ridiculously heavy when it arrives!”

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Posted 10 years ago

“Quick delivery but I would have preferred the net and surrounding green spongy bit to be a little cheaper considering the trampoline was only £99 and they broke within a year.”

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Posted 10 years ago

“Purchased some replacement bungee cords for our trampoline. Ordering was simple and product arrived quickly. Only complaint would be with the delivery company who didn't put it through letter box so I had to collect from their depo within a few days....bit tricky when you work and it's out of town.”

Helpful Report

Posted 10 years ago

“The only real fault I can find is that the tubular 'W' section feet are going quite rusty internally. Apart from that it is a good solid trampoline that the granddaughter is bouncing on as often as she can.”

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Posted 10 years ago

“Very helpful.A quick delivery service ,pleased with my purchase”

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Posted 10 years ago

“Happy with replacement part and price. Item delivered very quickly however would have preferred a cheaper option of delivery even though it took longer to come.”

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Posted 10 years ago

“Very happy with service and product, although I do think £9.00 delivery charge is a little steep for a £40.00 product.”

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Posted 10 years ago

“Hi the trampoline net is great quality - easy to install. Sadly the teampoline tent really isn't robust enough for British weather - lasted a week - so sad as its a great idea for children to be able to use their teampoline in all weathers but just not strong enough. Think there is a market for a more robust structure as being able use your trampoline all weather is what the children want - think more like a trampoline shed would suit Britian !!! Kind regards Katie”

Helpful Report

Posted 10 years ago

Jumpking.eu is rated 4.3 based on 1,957 reviews