Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,956 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to order, quick delivery and the replacement net fitted perfectly. Appears to be good quality but to early to comment on its durability.”

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Posted 8 years ago

“Replacement surround for 12ft trampoline is great, but very expensive. For £60 extra could have had a whole new trampoline!”

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Posted 8 years ago

“Good service, prompt and gave value. Product (net for a 14ft jumped oval) though was not as good as original item less well made and less robust, did not use same fittings... a bit disappointed by that.”

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Posted 8 years ago

“Very pleased to source spares for my trampoline. Disappointed that cost is relatively high.”

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Posted 8 years ago

“Quick service and easy to order”

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Posted 8 years ago

“I ordered two parts - one arrived fine, the other was sent the in the wrong size. I phoned at the weekend, left a message which was returned first thing Monday morning. The correct part arrived first thing Tuesday and the others taken away. OK, a mistake was made, but I couldn't have asked for a better correction. The whole process from ordering through to delivery was quick, efficient and easy.”

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Posted 8 years ago

“Very helpful staff. Quick free delivery. The oval 8x11.5ft trampoline is perfect for our tiny garden whilst being long enough for my daughter to practice her tumbling skills. No instructions came with it so we had to get them online and they weren't the clearest to follow. But only a few minor disagreements during the build so can't have been too difficult....”

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Posted 8 years ago

“I am really happy with my ovalpod trampoline which we have had for several years now. Have just replaced the net for the second time and I do understand that these parts will get damaged and need replaced. It does seem that the price of £99 is excessive though for a replacement net. I don't mind paying a fair price but don't think this price reflects the quality of the product.”

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Posted 8 years ago

“Good service easy to put together”

Jumpking.eu 4 star review on 11th May 2017

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Posted 8 years ago

“I already receive my trampoline, all ok. Only that the order has taken quite a while to arrive”

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Posted 8 years ago

“Excellent except the zip broke within 24 hours”

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Posted 8 years ago

“Product is good and arrived quick.Only problem was it is fitted differently from the original net. Rather than a fiber glass pole supporting the bottom they now use rope to secure. Could have given a bit more rope with the product as I was short by approx. 1ft.”

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Posted 8 years ago

“The Jumpking trampoline is a great product, we bought the largest. It does need patience and better instructions to put it together! It has great bounce and feels tough.”

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Posted 8 years ago

“Simple to order, but had to search for last time I ordered to make sure I got the correct part. It's difficult to tell exactly which part you need. Would be nice if they were labeled on the product!”

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Posted 8 years ago

“Punctual delivery and a solid product”

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Posted 8 years ago

“Fixing our trampoline however the courier company post it through the door , fortunately nothing was damaged in them doing this but this needs reporting to them”

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Posted 8 years ago

“easy to order and delivered quickly to my door.”

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Posted 8 years ago

“This tent is giant, needs a lot of space, too bad there wasn't any measurements on the website. Other than that, it's made from very good fabric, nice colour and kids love it. Fast delivery, good packaging, recommended.”

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Posted 8 years ago

“Great on line service quick delivery”

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Posted 8 years ago

“It looks a good trampoline for the price we paid ,but we have already had to replace about eight springs as they have broken ,only my son goes on the trampoline ,and he is within the recommended weight”

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Posted 8 years ago

Jumpking.eu is rated 4.3 based on 1,956 reviews