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Jumpking.eu Reviews

4.3 Rating 2,004 Reviews
81 %
of reviewers recommend Jumpking.eu
4.3
Based on 2,004 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read Jumpking.eu Reviews
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Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Great trampoline at a great price and delivered in difficult circumstances. Very responsive customer service.
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Posted 6 years ago
Good customer service after receiving one incorrect part. The new part was dispatched and arrived within 24 hours. Thank you
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Posted 6 years ago
Great quality product. Emailed to enquire about delivery and never heard back, however I think I’ll give them the benefit of the doubt this time due to all the Covid restrictions. Would purchase from them again
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Posted 6 years ago
Fast delivery, items as described. Good quality.
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Posted 6 years ago
Very happy with the trampoline. Only slight issue was the somewhat ambiguous instructions in the packaging. Kids are really enjoying it. 😀
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Posted 6 years ago
Wrong item sent. Poor delivery time
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Posted 6 years ago
Solid product. Assembly instructions could be clearer.
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Posted 6 years ago
Definitely a 2 man job!!! Service was fantastic and kit & instructions very easy to follow... happy customer!
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Posted 6 years ago
Thanks for the replacement net. Fits perfect and kids are now happy.
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Posted 6 years ago
Great quality product, reasonably fast deliver considering the chaos of COVID19. Would use again. Thanks.
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Posted 6 years ago
Super fast delivery considering Excellent product Great communication
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Posted 6 years ago
Very easy to order from and arrived very quickly and easily
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Posted 6 years ago
Trampoline arrived in good time , instructions clear and straight forward to build. Very happy with product
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Posted 6 years ago
Brilliant prices on the trampolines
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Posted 6 years ago
Trampoline arrived pretty quickly despite the fact that we were on lockdown. Took us longer than the stated two hours to put together, but once it was up it was brilliant, big enough for parents to have a go
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Posted 6 years ago
Quick turnaround on the trampoline and ladder parts of order considering the Covid lockdown but still missing trampoline cover and tie down. Cannot get through to customer services and they are not replying by email (as recommended by them) or following left voicemail. It’s been nearly 2 weeks from original order and still waiting on reply on missing items and when I should expect their arrival. Otherwise very happy with trampoline, tent and ladder!
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Posted 6 years ago
Great service
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Posted 6 years ago
Item was not delivered to my address. The person packing my drivers confused the billing address and the. Delivery address. I had to locate the item myself. Very poor customer service, impossible to get in touch through any medium. (Social media, email or phone) The item however was just what we wanted and the price was good.
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Posted 6 years ago
Delivery excellent instructions very confusing
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Posted 6 years ago
Delivered on time, was easily assembled by my children (ages 11, 13, 15 and 17) and has been used every day since we got it. A superb buy - thanks JumpKing!
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Posted 6 years ago
Jumpking.eu is rated 4.3 based on 2,004 reviews