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Jumpking.eu Reviews

4.3 Rating 1,995 Reviews
81 %
of reviewers recommend Jumpking.eu
4.3
Based on 1,995 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read Jumpking.eu Reviews
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Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Good strong 8 x 12 trampoline. Not the cheapest but definitely value for money. I expect a long life from it.
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Posted 6 years ago
Cannot fault delivery, this was very quick given the current situation. However half of the legs provided were shorter than the other half so we cannot build it. Emailed customer services for assistance but 2 days later have still had no reply. I fully understand that staff are likely to be very busy at this time but some sort of acknowledgement to customers' emails would be helpful. As it is I am left with an expensive trampoline which cannot be used and disappointed children. Disappointing post-purchase customer service.
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Posted 6 years ago
Trampoline arrived broken with bent leg pole. Not heard back from company in two weeks. Waste of almost £500 as trampoline can’t be used. Very disappointed
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Posted 6 years ago
Good seller, good item, and delivered in good time, many thanks
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Posted 6 years ago
Only had our trampoline a week, but it's amazing. Instructions could have been better in places, but overall was straightforward to put up. Build quality is very good ideed.
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Posted 6 years ago
ordering was all straight forward. Delivery was quicker than expected especially during this difficult time. Thank you
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Posted 6 years ago
Delivered very promptly, despite the current situation. My Grandson loved it.
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Posted 6 years ago
Had no problems with delivery or product.
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Posted 6 years ago
Excellent service despite the lock down situation. The children adore the newly repaired trampoline. Thank you for all your effort to deliver with minimum delay!
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Posted 6 years ago
After storm damage to our JumpKing I was breading trying to get the bits I needed, just the individual bits, i thought I would have to buy the whole system. However I hit the website and my goodness what a pleasurable experience, everything was there down to component level, clearly described and priced very well. I ordered up the parts I required and waited my delivery, expectations well managed due to the lockdown. Then I got an email informing me when to expect delivery, and then real time delivery updates from their courier, Yodel. Absolutely first class, cant praise the process or the people highly enough! Superb!
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Posted 6 years ago
Very prompt response & delivery at difficult time. Trampoline good quality & being enjoyed by grandchildren during lockdown.
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Posted 6 years ago
Great trampoline at a great price and delivered in difficult circumstances. Very responsive customer service.
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Posted 6 years ago
Good customer service after receiving one incorrect part. The new part was dispatched and arrived within 24 hours. Thank you
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Posted 6 years ago
Great quality product. Emailed to enquire about delivery and never heard back, however I think I’ll give them the benefit of the doubt this time due to all the Covid restrictions. Would purchase from them again
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Posted 6 years ago
Fast delivery, items as described. Good quality.
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Posted 6 years ago
Very happy with the trampoline. Only slight issue was the somewhat ambiguous instructions in the packaging. Kids are really enjoying it. 😀
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Posted 6 years ago
Wrong item sent. Poor delivery time
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Posted 6 years ago
Solid product. Assembly instructions could be clearer.
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Posted 6 years ago
Definitely a 2 man job!!! Service was fantastic and kit & instructions very easy to follow... happy customer!
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Posted 6 years ago
Thanks for the replacement net. Fits perfect and kids are now happy.
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Posted 6 years ago
Jumpking.eu is rated 4.3 based on 1,995 reviews