Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,995 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 11th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good strong 8 x 12 trampoline. Not the cheapest but definitely value for money. I expect a long life from it.”

Helpful Report

Posted 6 years ago

“Cannot fault delivery, this was very quick given the current situation. However half of the legs provided were shorter than the other half so we cannot build it. Emailed customer services for assistance but 2 days later have still had no reply. I fully understand that staff are likely to be very busy at this time but some sort of acknowledgement to customers' emails would be helpful. As it is I am left with an expensive trampoline which cannot be used and disappointed children. Disappointing post-purchase customer service.”

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Posted 6 years ago

“Trampoline arrived broken with bent leg pole. Not heard back from company in two weeks. Waste of almost £500 as trampoline can’t be used. Very disappointed”

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Posted 6 years ago

“Good seller, good item, and delivered in good time, many thanks”

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Posted 6 years ago

“Only had our trampoline a week, but it's amazing. Instructions could have been better in places, but overall was straightforward to put up. Build quality is very good ideed.”

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Posted 6 years ago

“ordering was all straight forward. Delivery was quicker than expected especially during this difficult time. Thank you”

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Posted 6 years ago

“Delivered very promptly, despite the current situation. My Grandson loved it.”

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Posted 6 years ago

“Had no problems with delivery or product.”

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Posted 6 years ago

“Excellent service despite the lock down situation. The children adore the newly repaired trampoline. Thank you for all your effort to deliver with minimum delay!”

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Posted 6 years ago

“After storm damage to our JumpKing I was breading trying to get the bits I needed, just the individual bits, i thought I would have to buy the whole system. However I hit the website and my goodness what a pleasurable experience, everything was there down to component level, clearly described and priced very well. I ordered up the parts I required and waited my delivery, expectations well managed due to the lockdown. Then I got an email informing me when to expect delivery, and then real time delivery updates from their courier, Yodel. Absolutely first class, cant praise the process or the people highly enough! Superb!”

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Posted 6 years ago

“Very prompt response & delivery at difficult time. Trampoline good quality & being enjoyed by grandchildren during lockdown.”

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Posted 6 years ago

“Great trampoline at a great price and delivered in difficult circumstances. Very responsive customer service.”

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Posted 6 years ago

“Good customer service after receiving one incorrect part. The new part was dispatched and arrived within 24 hours. Thank you”

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Posted 6 years ago

“Great quality product. Emailed to enquire about delivery and never heard back, however I think I’ll give them the benefit of the doubt this time due to all the Covid restrictions. Would purchase from them again”

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Posted 6 years ago

“Fast delivery, items as described. Good quality.”

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Posted 6 years ago

“Very happy with the trampoline. Only slight issue was the somewhat ambiguous instructions in the packaging. Kids are really enjoying it. 😀”

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Posted 6 years ago

“Wrong item sent. Poor delivery time”

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Posted 6 years ago

“Solid product. Assembly instructions could be clearer.”

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Posted 6 years ago

“Definitely a 2 man job!!! Service was fantastic and kit & instructions very easy to follow... happy customer!”

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Posted 6 years ago

“Thanks for the replacement net. Fits perfect and kids are now happy.”

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Posted 6 years ago

Jumpking.eu is rated 4.3 based on 1,995 reviews