Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,993 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It is such a pleasure to deal with Jumpking. Someone answers the phone promptly and is knowledgeable about the stock, helpful and efficient. I had to send back a trampoline cover because I ordered the wrong size (it is quite confusing that for a 14ft trampoline you should order a 14ft cover even though the actual cover size is 12ft). Even though we had opened it out and tried to put it on, it was replaced with one the right size without quibble and I only had to pay the postage. Strongly recommended. Thank you.”

Helpful Report

Posted 6 years ago

“Only just set up, my son loves it, It appears to be good quality, but time will tell. So far so good :)”

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Posted 6 years ago

“ordered new spring cover padding and top pole, came in fab time & postage wasnt as dear as i had expected”

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Posted 6 years ago

“Prompt delivery and replacement trampoline parts exactly as described and fit perfectly.”

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Posted 6 years ago

“Helpful advisor who told me which net was suitable based on a photo I sent. (The trampoline design had changed since I'd bought the trampoline and the new design of net clearly wasn't going to fit). Nets are expensive, but I would recommend, based on goid service and a suitable net.”

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Posted 6 years ago

“My daughter loves her trampoline and this is the 3rd safety net we have had to buy. It was easy to put up - although patience and time are necessary. However, I was a little disappointed this time as it does not have the same reinforced tube around the top nor the clips across the zip entry. Hopefully it will last as long as the others but only time will tell. Ordering online was easy and Delivery was very speedy.”

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Posted 6 years ago

“I think your advertising is misleading expected a trampoline and got a trampoline cover for the price of a trampoline”

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Posted 6 years ago

“Ordered and paid for product. Then told they don't have it in stock and won't do for months. Refund has been paid.”

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Posted 6 years ago

“excellent seller quick service very good jumpking 10ft net fit perfectly thanks”

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Posted 6 years ago

“Quick delivery and called up to confirm options before dispatching, very helpful”

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Posted 6 years ago

“My second jumpking trampoline. The first lasted very well. Good quality trampolines.”

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Posted 6 years ago

“I have to say that I am happy with my decision to get the original Jumpking part for the trampoline. It has been a great purchase, and the original spring cover isn't too expensive”

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Posted 6 years ago

“Delivery was straightforward and on time”

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Posted 6 years ago

“Helpful phone line staff. Took me a while to find what I wanted using website, but got there in the end. Good solid product.”

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Posted 6 years ago

“Fantastic service. Very easy to place order on website and goods were dispatched and delivered quickly.”

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Posted 6 years ago

“Great service from start to finish”

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Posted 6 years ago

“Extremely helpful staff, efficient and good delivery!”

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Posted 6 years ago

“Perfect! Fast delivery! Exactly the trampoline net I needed.”

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Posted 6 years ago

“Very good service and prompt delivery. Helpful with returns too. Would definitely recommend this company.”

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Posted 6 years ago

“Ordered 2 poles. Only 1 arrived and it wasn't the correct one. Very disappointed.”

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Posted 6 years ago

Dear Ms. Wallington, I am sorry you only received one enclosure pole. I understand you bought this in error as you have a Sports Power Trampoline. They can be contacted on 0330 0904 420. On receipt of the item, I will issue a full refund. Amanda

Posted 6 years ago

Jumpking.eu is rated 4.3 based on 1,993 reviews