Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,253 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. Goods arrived next day as promised, very well packed to avoid any day.”

Helpful Report

Posted 3 years ago

“Great product and quick delivery. Happy days.”

Helpful Report

Posted 3 years ago

Thank you for your review Adrian

Posted 3 years ago

“The delivery was quick but the product quality was disappointing. The lid is not flat and therefore does not fit snugly against the frame. Also, the foam insulation has become detached from the lid within days of fitting. The adhesive or bonding method between the insulation and the lid is inadequate. Overall, I am left disappointed with the purchase.”

Helpful Report

Posted 3 years ago

“Loft hatch, made to measur, perfect fit, looks great, well packaged and delivered on time. What more could you want?”

Helpful Report

Posted 3 years ago

“We needed a custom size loft hatch and after reading other reviews decided to use Jupiter Blue. The website is easy to use and gives full information on how to measure to get exactly what you require. The lead time was short and the hatch arrived well-packaged and in good order. I did have to ask for fitting instructions and the pole was missing, but customer services replied within minutes with a pdf for fitting and the pole arrived within a few days. Fitting the hatch is a two-person job but easily done and it looks good. Would definitely recommend and we would not hesitate to use Jupiter Blueagain in the future.”

Helpful Report

Posted 3 years ago

“I bought a loft hatch, excellent service, delivered next day and great product and a very competitive price.”

Helpful Report

Posted 3 years ago

“My loft hatch arrived within the time stated ,very well packaged with simple instructions and with assistance from my wife for a minute I had it installed in minutes.”

Jupiter Blue Ltd 5 star review on 10th April 2023

Helpful Report

Posted 3 years ago

“The ordered hatch for the loft was delivered promptly and good customer service from Jupiter Blue Ltd”

Helpful Report

Posted 3 years ago

Thank you so much for rating Jupiter Blue Ltd with 5 stars! We are thrilled that the hatch for your loft was delivered promptly and that you experienced good customer service. Thank you for shopping with Jupiter Blue.

Posted 3 years ago

“The bespoke loft hatch came well packed, made exactly to my specification, in perfect condition, and within the schedule detailed when I placed the order. I would definitely use this company again.”

Helpful Report

Posted 3 years ago

Thank you so much John for your 5 star rating of Jupiter Blue Ltd! We are so glad to hear that you were satisfied with the bespoke loft hatch. It great to hear that you would use our company again! Thank you for shopping with Jupiter Blue.

Posted 3 years ago

“I received the attic hatch I ordered I was pleased with the quality of the product and it was very easy to fit as a result I going to order more as I've got several property's to replace the attic hatches to fire rated ones”

Helpful Report

Posted 3 years ago

Thank you so much for your 5-star rating of Jupiter Blue Ltd. We are so glad to hear that the attic hatch you ordered was of high quality and was easy to fit. We are delighted that you are planning to order more for other properties and look forward to being of service to you.

Posted 3 years ago

“Bespoke hatch arrived well packaged and within the time scale. Easy to fit once I got my wife to go up 2 steps on the ladder to assist. All in all it looks far better than my old hatch ,highly recommended.”

Helpful Report

Posted 3 years ago

“Purchased new fitted loft door fits perfectly and a great product,Delivery was excellent Great Company”

Jupiter Blue Ltd 5 star review on 3rd April 2023

Helpful Report

Posted 3 years ago

“delivery as promised. very clear instructions. lightweight but looks fine once in place”

Helpful Report

Posted 3 years ago

“Product was slightly damaged on the insulation but this was hidden when the door is closed, we didn't bother with claiming a replacement. The product itself is fine, the frame is a bit flimsy so make sure it's supported full on each side. The rubber/plastic washers supplied with the screws are a waste of time, the trap door hits the screw heads when using the washers. When tightening the screws further to avoid this, the washers are pushed out.”

Helpful Report

Posted 3 years ago

“Very good service and excellent product. Will buy again.”

Helpful Report

Posted 3 years ago

Thank you so much Cameron for your five star rating of Jupiter Blue Ltd. We truly appreciate your feedback, and we are glad you enjoyed our very good service and excellent product. Thank you for your support!

Posted 3 years ago

“Easily understood website, options and pricing. Great service. Products packaged and delivered on time. Good quality product would recommend with no issues.”

Helpful Report

Posted 3 years ago

Thank you so much, Stephen, for your 5 star rating! We appreciate your feedback and are glad to hear that you had a positive experience with our website, options, pricing, service, and product quality. We are delighted to have you customer and thank you for recommending us with no issues.

Posted 3 years ago

“We are very pleased with the two loft hatches.made to measure, accurate and very good finish.”

Helpful Report

Posted 3 years ago

Thank you Robert for your 5 star rating of Jupiter Blue Ltd. We are immensely pleased that you were satisfied with the two loft hatches made to measure, with an accurate and good finish. We are grateful that you chose us as. Thank you again!

Posted 3 years ago

“Excellent service with construction of loft hatch and delivery. I would recommend Jupiter Blue ltd”

Helpful Report

Posted 3 years ago

Thank you so much for giving us a 4 star rating! We really appreciate it. We are so glad to hear that you experienced excellent service with your construction of loft hatch and delivery. We would like to thank you for shopping with us. We hope that you will continue to be satisfied with the services we provide!

Posted 3 years ago

“great product range but very poor response times to on line enquiries ..always having to be chased .. can be frustrating ...”

Helpful Report

Posted 3 years ago

Hi Jack, Thank you for taking the time to review us. I was sorry to hear you felt our response times were excessive and that put the burden back on you. It doesn't sound like our normal service levels. To help look into this please can you give a summary of the issues you faced and the time scales involved. Thank you Simone

Posted 3 years ago

“Replacement loft hatch arrived quickly and fitted fine.”

Helpful Report

Posted 3 years ago

Jupiter Blue Ltd is rated 4.9 based on 2,253 reviews