Jupiter Blue Ltd Reviews

4.9 Rating 1,682 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 1,682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 8th April 2024
Steven
Jupiter Blue Ltd 5 star review on 21st March 2024
Watson
Jupiter Blue Ltd 5 star review on 14th March 2024
Emma
Jupiter Blue Ltd 5 star review on 4th March 2024
Nicholas
Jupiter Blue Ltd 5 star review on 4th March 2024
Nicholas
Jupiter Blue Ltd 5 star review on 19th February 2024
LAUREN
Jupiter Blue Ltd 5 star review on 15th February 2024
Ian
60
Anonymous
Anonymous  // 01/01/2019
Good quality and good service
Helpful Report
Posted 6 hours ago
Hi Martyn, thank you for your 5-star review of Jupiter Blue Ltd. We are thrilled to hear that you are satisfied with our products and services. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 2 hours ago
Great product, well made and relatively easy to fit. Just what I needed. Thanks
Helpful Report
Posted 1 day ago
Hi Gary, thank you for your 5 star rating for Jupiter Blue Ltd. Brilliant to hear that the product you ordered was easy to fit and is what you needed. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 8 hours ago
I bought the OKP 3 section folding loft ladder and loft hatch combined. Looks nice on the ceiling, blends in well with my ceiling. My mate is a carpenter and it took the wo of us too install the hatch. Installation went well, no problems. I saw one review by someone claiming to have no experience with DIY and saying it was easy to install. I'm experienced with all kinds of building work and I cannot believe that. Get a carpenter in. Gave it 5 stars not just because it looks good but also the ease of ordering and swift delivery.
Helpful Report
Posted 1 day ago
Hi Terence, thank you for your 5 star rating for Jupiter Blue Ltd. It's great to hear that the OKP Folding Loft Ladder blends well into your ceiling and looks nice after installation. In addition, it's good to know you were able to place your order easily and the delivery was swift. Thank you again for the review and feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 day ago
Delivered on time and well packaged. Just one thing, the lip to screw the door to the joists is narrow so there is very little room to play with,
Helpful Report
Posted 2 days ago
Thank you Lucy for the 5 star rating for Jupiter Blue Ltd! It's great to hear that the order was delivered on time and was well packaged. Thank you for your feedback we will take your comments in consideration for future product development. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 day ago
I haven't fitted the loft hatch yet but I'm very impressed with the quality of the product. Have no doubt it will look perfect when fitted.
Helpful Report
Posted 6 days ago
Hi Alan, thank you for your 5-star rating of Jupiter Blue Ltd. We appreciate your feedback Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 6 days ago
I bought a bespoke attic hatch and ladder and was absolutely satisfied with the product and service. The hatch was of very good quality and easily fitted by 2 people. I chose the option with the 50mm lip as, whilst measuring before ordering, I noticed that my attic hatch was slightly narrower on one side (by approx. 5mm). I ordered for the more narrow measure. The 50mm lip masked the imperfection. Very happy customer!
Helpful Report
Posted 1 week ago
Hi Peter, thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you are happy with the bespoke loft hatch and ladder you purchased from us. Thank you once again for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Very good product , fast delivery and fantastic customer service
Helpful Report
Posted 1 week ago
Thank you for your 5-star rating of Jupiter Blue Ltd! We truly appreciate your review. We are thrilled to hear that you found our product to be very good, and that our delivery was fast and efficient. Thank you once again for taking the time to share your positive experience with us. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Good delivery time and quality item many thanks
Helpful Report
Posted 1 week ago
Thank you Michael for rating Jupiter Blue Ltd with 5 stars! We are thrilled to hear that you were satisfied with the delivery time and quality of your recent purchase. Once again, thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
We have found Jupiter Blue to be outstanding. Thier Website is easy to negotiate and order from. Thier support team are knowlegable and helpful and the cost structure is fair. I would recommend them to anyone.
Helpful Report
Posted 1 week ago
Hi Peter, thank you for your 5-star rating of Jupiter Blue Ltd! It's wonderful to know that our website has been easy for you to navigate. Additionally, we're glad to hear that our support team has been knowledgeable and helpful in assisting you. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Very detailed description of product and excellent delivery.
Helpful Report
Posted 1 week ago
Hi Gholamreza, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your positive feedback. We're thrilled to hear that you found our product's description very detailed and our delivery service excellent. Thank you once again for your kind words. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Great service, Ineeded a new loft hatch for my workshop, took the existing measurements, sent them in a within two weeks the bespoke loft hatch was here. I can highly recomened this company.
Helpful Report
Posted 1 week ago
Thank you Karl for your five-star rating of Jupiter Blue Ltd! We are thrilled to hear that you had a good experience with our company. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Ordered a custom loft hatch, fitted perfectly.
Helpful Report
Posted 1 week ago
Hi Paul, thank you for taking the time to give Jupiter Blue Ltd a 5-star rating! We are delighted to hear that you are satisfied with our services and that the loft hatch fitted perfectly. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Delivery and communication excellent good quality product and very straightforward to fit so all in all good value purchase
Helpful Report
Posted 1 week ago
Thank you for your 5-star rating for Jupiter Blue Ltd! We appreciate your feedback and are thrilled to know that you had a positive experience with us. Once again, thank you for your review and for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Service
Posted 1 week ago
I purchased the bespoke 1hr fire access door / panel, it's a well made product, dimensions were correct, arrived undamaged on time even though we had 2-bank holidays between my order & delivery. Very happy, would buy again.
Helpful Report
Posted 1 week ago
Thank you Michael for your 5-star rating of Jupiter Blue Ltd! We are thrilled that you had a positive experience with us. It's great to hear that you are satisfied with the bespoke 1hr fire rated access panel you purchased. We take great pride in ensuring that our products meet the highest standards of quality. Thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Service
Posted 1 week ago
Brilliant all round. Good price, good service, good quality and fast delivery. Would recommend to anyone. Thanks
Helpful Report
Posted 1 week ago
Hi Gary, thank you for the 5-star rating! We're thrilled to hear that you had a good experience with Jupiter Blue Ltd. Your recommendation means a lot to us. Thank you again for the feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
excellent service and delivery and item.great
Helpful Report
Posted 1 week ago
Hi Julie, thank you for your 5-star rating of Jupiter Blue Ltd! It's fantastic to hear that you found our service and delivery excellent, in addition you found the item you ordered to be great. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Great website , easy to select the great products. Delivery and communication superb,
Helpful Report
Posted 2 weeks ago
Thank you Mark for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you found our website user-friendly and you were able to easily select the products you were looking for. We appreciate your feedback about our delivery and communication services. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 2 weeks ago
I am extremely happy with the quality of the product from Jupiter Blue. The loft hatch arrived sooner than expected, was spot on the dimensions I requested, and was very easy to fit. The finish is excellent and the hatch looks great in situ. Thanks
Jupiter Blue Ltd 5 star review on 8th April 2024
Helpful Report
Posted 2 weeks ago
Thank you Steven for your 5-star review of Jupiter Blue Ltd! We are thrilled to hear that you are happy with the quality of our products. We're pleased that the installation process was hassle-free and that you're delighted with the finish of the hatch. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support
Posted 2 weeks ago
I have JUST installed my loft hatch into my 18th-century home. It's fair to say the house itself is a nightmare. However, the hatch was SO easy to install. 10 screws, and I was able to do it all solo. I did phone Jupiter twice, and on both times, I spoke to extremely friendly and knowledgeable staff members. This is a great company that I would highly recommend. The product is 5 stars, customer service is 5 stars!
Helpful Report
Posted 2 weeks ago
Thank you Chris for your 5-star rating. We are thrilled to hear that you had a positive experience with us. Thank you for our feedback. Best regards, Jupiter Blue Ltd. Customer Support
Posted 2 weeks ago
Had nothing but a great service from these guys from the purchase to a slight issue of a missing key but resolved within no time and rapid replies
Helpful Report
Posted 3 weeks ago
Hi Chris, thank you for the 5-star rating for Jupiter Blue Ltd! We appreciate your feedback. Best regards, Jupiter Blue Ltd. Customer Support
Posted 3 weeks ago
Jupiter Blue Ltd is rated 4.9 based on 1,682 reviews