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Jupiter Blue Ltd Reviews

4.9 Rating 2,253 Reviews
97 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026
Miles
Jupiter Blue Ltd 5 star review on 21st March 2026
Neville
Jupiter Blue Ltd 5 star review on 21st March 2026
Neville
Jupiter Blue Ltd 5 star review on 6th March 2026
Meric
Jupiter Blue Ltd 5 star review on 31st January 2026
J
Jupiter Blue Ltd 5 star review on 4th September 2025
Ray
Jupiter Blue Ltd 5 star review on 20th August 2025
Graham
96
Anonymous
Anonymous  // 01/01/2019
“Excellent product and fast delivery”
Helpful Report
Posted 3 years ago
Thank you so much Stephen for your 5 star rating of Jupiter Blue Ltd! We are thrilled that you appreciate our excellent product and fast delivery. Thank you for shopping with us.
Posted 3 years ago
“No issues from start to finish. The website was easy to navigate and find the product required. Ordering was simple and we were kept informed of the delivery. The product arrived as promised on time and in perfect condition. Free delivery was a nice touch. We would not hesitate to use Jupiter Blue again in the future.”
Helpful Report
Posted 3 years ago
Thank you so much Kenneth for your 5 star rating of Jupiter Blue Ltd! We are so glad that we could provide you with a hassle-free experience from start to finish and appreciate you shopping with Jupiter Blue!
Posted 3 years ago
“the product is perfect, service and delivery 1st class”
Helpful Report
Posted 3 years ago
Thank you so much Ian for giving Jupiter Blue Ltd a 5-star rating! We truly appreciate your feedback and we're so glad to read that your fire rated loft hatch was delivered quickly and that you deswcribe it as being perfect. Thank you for shopping with Jupiter Blue.
Posted 3 years ago
“Ordered over phone - very helpful staff who gave great advice Goods received promptly”
Helpful Report
Posted 3 years ago
Thank you so much Margaret for your 5 star rating of Jupiter Blue Ltd! We really appreciate you taking the time to review us and are glad to hear you had a pleasant experience with our staff. We hope your new loft opening pole makes life easier for you. Thank you for your review.
Posted 3 years ago
“This was my second loft hatch from Jupiter and both have been perfect and so easy to install. The website for putting in what size, what type etc is very good and easy to follow. Will be placing another order with them when my daughters extension is needing a loft hatch. The item was allocated a 7-10 day slot, received on day 7.”
Helpful Report
Posted 3 years ago
Thank you so much for your five star rating and kind words, Kevin! We greatly appreciate your loyalty to Jupiter Blue Ltd. It's wonderful to hear that both of your previous loft hatches from us have been perfect and easy to install. We are delighted that you found the website easy to follow and that you will be placing another order with us when your daughter’s extension needs a loft hatch.
Posted 3 years ago
“Very happy with the loft hatch”
Helpful Report
Posted 3 years ago
Thank you so much for the 4-star rating, Chris! We are so glad to hear that you are very happy with the loft hatch. We truly appreciate your support!
Posted 3 years ago
“Excellent”
Helpful Report
Posted 3 years ago
Thank you Darren for your glowing 5-star rating of Jupiter Blue Ltd. We are delighted to know that you had an excellent experience with us and are so pleased that you took the time to let us know.
Posted 3 years ago
“The loft hatch was to replace a cheap plastic loft hatch that came with the house. Needless to say, the old loft hatch was fitted badly and had distorted allowing cold air to enter from the loft. The new hatch was easy to fit, looks good and provides an airtight seal. I am pleased with the results. There were no problems with my order. The whole process went very smoothly.”
Helpful Report
Posted 3 years ago
Thank you so much, Jeff, for your 5-star rating of Jupiter Blue Ltd! We really appreciate it. We are glad that you are pleased with the results of the loft hatch and the easy process of ordering it.
Posted 3 years ago
“quality loft hatch at an amazingly cheap price.delivery excellent .”
Helpful Report
Posted 3 years ago
Thanks so much, Lynn, for your 5-star rating of Jupiter Blue Ltd. We are delighted that you were pleased with your purchase of the quality and price of your new loft hatch. Thank you for sharing your experince of Jupiter Blue, it helps give confidence to other customers.
Posted 3 years ago
“Arrived promptly Packaged well Product exactly as described Would use again”
Helpful Report
Posted 3 years ago
“Great product good prices too”
Helpful Report
Posted 3 years ago
Thanks so much Laura for giving us a 5-star rating. We are so glad you have found our productds and prices to be good. Thank you for shopping with us.
Posted 3 years ago
“Item is quite flimsy & so difficult to keep square. Easier to fit with two people. Check the internal measurements as well as the external external as my existing internals were 50mm shorter than this one meaning I had to remove a noggin. Also the surround is slightly translucent so if you haven’t painted right up to the edge of the opening, or the plaster edge isn’t neat, you will be able to see a colour difference even though it’s white. Same with the catch. The pole, which you have to buy separately, is expensive for what it is, but would be difficult to make up yourself. Without it you would need a chair or hop up to release the catch. Also i had to cut out two slots of the polystyrene so the ladders wouldn’t push the hatch back too far. And that was the thinnest insulation so would be worse on the other two options given.”
Helpful Report
Posted 3 years ago
“Excellent service cannot fault them and there products”
Helpful Report
Posted 3 years ago
Thank you so much, Nash, for your wonderful 5 star rating of Jupiter Blue Ltd. We really appreciate your kind words about our excellent service and products - we couldn't be more pleased. It's also very rewarding to have customers like you!
Posted 3 years ago
“Arrived on time when they said it would happly with product”
Helpful Report
Posted 3 years ago
Thank you so much Steve for your 5-star rating of Jupiter Blue Ltd. We are so glad that you arrived on time with our product and were happily satisfied. We truly appreciate you shopping with us. Thank you!
Posted 3 years ago
“Excellent service. Product nice and sturdy and easy to fit.”
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating of Jupiter Blue Ltd, Andrew! We're so glad you were happy with our excellent service as well as our product's quality and ease of installation. Thank you for Shopping with Jupiter Blue.
Posted 3 years ago
“Excellent products and quick delivery. Loft hatch cover was fine but ladder was damaged but replaced within 2 days. Good customer service. Thank you. Will use your products again.”
Helpful Report
Posted 3 years ago
Thank you so much, Dennis, for your 5 star rating! We are so glad that you were pleased with our excellent products and quick delivery. We appreciate your loyalty and that you will use our products again. Thank you for your kind words!
Posted 3 years ago
“Not a standard size but they had one, great price fast delivery nice quality. Thank you”
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating of Jupiter Blue Ltd. We appreciate your kind words regarding the size, pricing, delivery, and quality we provide.
Posted 3 years ago
“Ordered a bespoke-sized loft hatch. The product is great and completely fit for purpose. I've only dropped it by one star because it is a little cost heavy. I would recommend this company for its service and product quality.”
Helpful Report
Posted 3 years ago
Thank you Andy for your four-star rating of Jupiter Blue Ltd! We are very grateful that you chose us for your bespoke-sized loft hatch. Your positive feedback is highly appreciated. Thank you for shopping with Jupiter Blue.
Posted 3 years ago
“Excellent service and product . Thanls”
Helpful Report
Posted 3 years ago
Thank you so much, Nigel, for your 5-star rating of Jupiter Blue Ltd! We are delighted to hear that the Tile access panel kit and service were both excellent. We appreciate you shopping with us and hope to be of service to you in the future.
Posted 3 years ago
“Skylight delivered on time as stated by a very helpful delivery man it was well packaged and is in situ and looks lovely. Better price than other companies as well. We are well pleased thank you”
Jupiter Blue Ltd 5 star review on 13th May 2023 Jupiter Blue Ltd 5 star review on 13th May 2023
Helpful Report
Posted 3 years ago
Thank you Anthony for sharing images and details of your customer experience. Your new rooflight looks great - you haven't hung around getting the job finished either! We are glad that Skylight was delivered on time and that the delivery man was helpful. We are also pleased that you found the price better than other companies. We truly appreciate your feedback.
Posted 3 years ago
Jupiter Blue Ltd is rated 4.9 based on 2,253 reviews