Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.85

4.9 Rating 2,252 Reviews

97 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 28th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!”

Jupiter Blue Ltd 5 star review on 6th October 2023

Helpful Report

Posted 2 years ago

Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.

Posted 2 years ago

“Excellent quality loft hatch ...didnt realise it was constructed of metal which makes the price even more reasonable . Fitted perfectly.”

Helpful Report

Posted 2 days ago

Hi David, Thank you for the 5-star review! We’re delighted to hear that you found the SDS Made to Measure Loft Hatch to be of excellent quality. It’s great to know that its metal construction provided good value and that it fitted perfectly. Thank you for the photo; it's great to see the loft hatch in situ once fitted! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“Excellent service, very quick and kept updated throughout the process. Highly recommend.”

Helpful Report

Posted 1 week ago

Hi Marie, Thank you for the 5-star review! We’re thrilled you found our service excellent, prompt, and well-communicated throughout the process. We appreciate your recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Great piece of kit custom built to my needs. From the initial contact to the delivered loft hatch i was happy with the way Jupiter performed. Defintely recommend particularly for awkward loft sizes like mine. And make sure to add sufficient clearance as once built you can't send it back!!”

Helpful Report

Posted 1 week ago

Hi Mark, Thank you for the 5-star review! We’re delighted to hear that you were happy with the service you received when placing your order for the custom-built SDS Made to Measure Loft Hatch. We're glad you were satisfied throughout the process, from initial contact to delivery. We truly appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Custom sized loft hatch delivered quickly and to a very high standard. Item fit perfectly. Thank you.”

Helpful Report

Posted 2 weeks ago

Hi Mark, Thank you for the 5-star review! We are delighted to know that the SDS Made to Measure Loft Hatch was delivered promptly and fits perfectly. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“It’s a great job, fit perfectly if you measure properly. Good quality of the materials and good price too. The delivery is fast.”

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Posted 2 weeks ago

Hi Catia, Thank you for the 5-star review! We’re thrilled to hear that the Bespoke Fire Rated Loft Hatch (SDS-FR) fits just right and that you’re happy with the quality, price, and our speedy delivery. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“This was my first purchase through Jupiter Blue and I couldn’t rate them high enough. Excellent customer service, would use again.”

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Posted 2 weeks ago

Hi David, Thank you for the 5-star review! We’re thrilled to hear that you received excellent customer service from our team and would choose Jupiter Blue again. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“The best loft hatch you can buy. Fantastic service. Highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Ross, Thank you for the 5-star review! We're so happy to hear that you feel the SDS Made to Measure Loft Hatch is the best! It’s also fantastic to know that our team has provided you with great service. Your recommendation truly means the world to us! Thank you! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Just moved, had to get the best again, this is my 2nd jupiter blue loft hatch”

Helpful Report

Posted 3 weeks ago

Hi Michael, Thank you for the 5-star review! We’re delighted to hear you’re happy with your 2nd Jupiter Blue loft hatch. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Great product quality On time delivery.”

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Posted 3 weeks ago

Hi Neal, Thank you for the 5-star review! We're thrilled to hear you are pleased with the Made to Measure Loft Hatch (SDS-AGC) and that it arrived right on time. Thank you for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Whilst the made to measure loft hatch looks very good I was disappointed that more information wasn't available on how to fit it. I was hoping to be able to detach the door from the frame in order to fit the frame by myself. Okay my fault for not checking but think it should have been clearer that this is a two man job. Currently it is in the garage whilst I look around for help.”

Helpful Report

Posted 3 weeks ago

Hi Adrian, Thank you for your feedback, and have duly noted your comments for our future consideration. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Initial loft hatch damaged by courier. Replacement hatch dispatched same day without qusetion and received following day.”

Helpful Report

Posted 4 weeks ago

Hi Ian, Thank you for the 5-star review! We’re happy to hear the replacement hatch arrived promptly. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Order new Loft Hatch and was delivered next day, well packaged and quality of Product for the price very good. would recommend Jupiter Blue as this is the 2nd Item I have ordered”

Helpful Report

Posted 4 weeks ago

Hi Les, Thank you for the 5-star review! We’re so happy the LT2 Loft Hatch arrived on time, was well packaged, and that you’re pleased with the quality. We truly appreciate your recommendation Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“The girls I spoke to on the phone were very lovely and knew what they were talking about and advised me to get what was right for me”

Helpful Report

Posted 1 month ago

Hi Graham, Thank you for the 5-star review! We're thrilled our friendly team helped you find the perfect choice! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Good product, unbeatable price and unbelievably fast delivery. Well done Jupiter Blue.”

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Posted 1 month ago

Hi Gary, Thank you for the 5-star review! We’re delighted to know that you are pleased with the PD35 Loft Hatch you ordered, the pricing, and the fast delivery. Thank you for the feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Turned up very quickly.”

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Posted 1 month ago

Hi Richard, Thank you for the 5-star review! We're thrilled to hear that your order arrived so quickly. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Requirement was for a non-standard custom sized, ‘invisible line’ insulated loft hatch. Followed the measuring guide on Jupiter Blue website and placed order. Loft hatch arrived approximately 10 days later. Initial impressions were that it was well packaged and protected against any damage during transit. Clearly a well manufactured and finished bespoke product. Installation was straightforward for a competent DIYer like myself. No issues so long as you ensure that the frame is level and square. You may also need to notch the plasterboard where the hinges protrude. I would have preferred some pre-drilled holes on the bottom edge of the frame to make it easier to secure to the joists rather than via the holes provided on the inner faces of the frame however that’s a very minor issue. A quality product and highly recommended. Will require additional access panels for my ongoing loft conversion and will have no hesitation in ordering from Jupiter Blue in the future.”

Jupiter Blue Ltd 5 star review on 25th August 2026

Helpful Report

Posted 1 month ago

Hi Fraser, Thank you for the 5-star review! We’re really thrilled to hear that the non-standard, invisible line insulated loft hatch (SDS-BF) exceeded your expectations. It sounds like everything—from the packaging to the finish and easy installation—went just as you hoped! We also appreciate your feedback, and it's great to know you’re considering using Jupiter Blue in the future! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Great quality - would use again.”

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Posted 1 month ago

Hi Mark, Thank you for the 5-star review! We're thrilled to hear that you loved the quality of the Bespoke Slim Access Panel (PFS-SH-S) and would choose us again. It means a lot to us! Kind regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Ordered 2 loft hatches. Came quickly, very good quality. Haven’t fitted them yet but seem good.”

Helpful Report

Posted 1 month ago

Hi Chesley, Thank you for the 5-star review! We’re thrilled to hear that the loft hatches arrived quickly and that you’re happy with their quality. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Ordered a bespoke insulated loft hatch costing £240 due to size. Arrived well packaged and was easy to install. Hatch works well and is a vast improvement on the existing hatch. What was disappointing, considering the cost, was the very poor finish where the insulation had been cut out for the latch, for the cost I would have expected something more professional, tidied it up with some aluminium tape but the manufacturer should do better.”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your feedback. We are glad to hear that the loft hatch arrived well packaged, was easy to install, and is functioning properly. However, we regret that the finish around the insulation cutout did not meet your expectations. Your feedback is very important to us, and we will certainly consider it as we strive to improve our products. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“You can't go wrong with this firm. Even when unexpected issues arise, they are resolved quickly.”

Helpful Report

Posted 1 month ago

Hi Romualdas, Thank you for the 5-star review! We’re glad to hear that, even when unexpected issues arise, they are resolved quickly. Thank you for your feedback! Best regards, Jupiter Blue Ltd |Customer Support

Posted 1 month ago

Jupiter Blue Ltd is rated 4.9 based on 2,252 reviews