Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,941 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 19th April 2025

Ellery

Jupiter Blue Ltd 5 star review on 3rd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!”

Jupiter Blue Ltd 5 star review on 6th October 2023

Helpful Report

Posted 1 year ago

Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.

Posted 1 year ago

“Quick turn around for delivery and good product.”

Helpful Report

Posted 2 days ago

Hi Christian, Thank you for your 5-star review! We’re glad to hear that your order was delivered speedily and you found our product to be of good quality. Your feedback is greatly appreciated! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Have received your communication since placing my order on 4th April after submitting my first review. It’s 11 working days excluding bank holidays and weekends since placing my order. EST 7-10 days?? First and last order”

Helpful Report

Posted 3 days ago

Hi Karina, Thank you for your review. We apologise for any lack of communication regarding the estimated delivery time for your order. I’ve spoken with our production team about your SDNL order. When your order was placed, the expected lead time was 7-11 working days. The recent bank holidays have unfortunately extended the delivery timeline. We are awaiting confirmation from our supplier about the polycarbonate needed for the window in your loft door, as they are experiencing some delays in their delivery. We apologise for any inconvenience this may have caused, and we will keep you updated on when your order is out for delivery. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Brilliant product it was exactly what I wanted and as it was lightweight this made easier to install.”

Helpful Report

Posted 3 days ago

Hi, Thank you for the 5-star review! We’re so pleased to hear that our product was exactly what you wanted and that its lightweight design made the installation easier for you. We appreciate your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Excellent product made to measure and staff rang me on the day of delivery with a time slot would 100% recommend them”

Helpful Report

Posted 3 days ago

Hi Richard, Thank you so much for the 5-star review! We're delighted to hear that you found our Made to Measure Loft Hatch to be excellent and that our team provided you with timely communication on the delivery. Your recommendation truly means alot to us! Thank you again for the review! Best wishes, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Called them to ask some questions to what I needed and they was very helpful and sent me the correct data fitting details to which I placed the order and fitted the loft hatch to comply with the regulations.”

Helpful Report

Posted 5 days ago

Hi Ellery, Thank you for the 5-star review! We’re thrilled to hear that our team were helpful in providing you with the correct fitting details and that you successfully fitted your loft hatch! Thank you again for the review! Best wishes, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Quick and efficient delivery,great description of product”

Helpful Report

Posted 6 days ago

Hi Shaun, Thank you for the 5-star review! We’re delighted to hear that our delivery was quick and efficient and that our product description met your expectations. Your feedback is greatly appreciated! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Made to measure loft hatch ordered. Fit perfectly and looks great. 10/10”

Helpful Report

Posted 1 week ago

Hi Andrew, Thank you for the 5-star review! We’re so glad to hear that your Made-to-Measure Loft Hatch fits perfectly and looks great. Thank you again for the review! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Bespoke made to measure loft hatch. Absolutely 1st class product by a top class fabricator. I would definitely recommend and would have no hesitation in ordering again in the future should I need another”

Helpful Report

Posted 1 week ago

Hi Martin, Thank you for the 5-star review! We’re thrilled to hear that you’re pleased with your Made to Measure Loft Hatch. Your recommendation means a lot to us. Thank you for choosing Jupiter Blue Ltd! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Perfect fit”

Helpful Report

Posted 1 week ago

Hi, Thank you for the 5-star review! We're delighted to hear that you found your order to be a perfect fit. Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Arrived promptly. Good customer service.”

Helpful Report

Posted 1 week ago

Hi James, Thank you for the 5-star review! We're thrilled to hear that you received your order promptly and our Jupiter Blue Ltd team were able to help you with your purchase. Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Left a review for you”

Helpful Report

Posted 1 week ago

Hi James, Thank you for the 5 star review! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“So happy to have chanced onto their website! Product arrived next day which was unexpected as I missed the cut off time and it was even a Saturday delivery which shouldn't have been free but it was! I was actually expecting it on Tuesday! More than that it was the ideal size and over compliant for Part L and most importantly made in UK! None of thus Chinese stuff that no-one should ever buy (that includes you BYD and MG drivers - shame on you!”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your 5-star review! We're so happy to hear that your order arrived sooner than you thought! It's fantastic to know that the product is just the right size and fits your needs perfectly. Thank you for choosing Jupiter Blue Ltd! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Good products”

Helpful Report

Posted 1 week ago

Hi Peter, Thank you for your review! We’re glad to hear that you are satisfied with our products. We appreciate your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Very robust product well made and well finished. Very easy to fit and looks goog”

Helpful Report

Posted 1 week ago

Hi Peter, Thank you for your 5-star review! We’re thrilled to hear that you find the product you ordered robust and well-made. It's great to know that you found it easy to fit and that it looks good! We appreciate your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Competitive prices, prompt delivery, excellent product”

Helpful Report

Posted 1 week ago

Hi James, Thank you for your 5-star review! We’re thrilled to hear that you are happy with the product you ordered. We appreciate your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Prompt delivery, loft hatch very easy to fit very pleased with product”

Helpful Report

Posted 1 week ago

Hi Graham, Thank you for your 5-star review! We’re delighted to hear that you found the loft hatch easy to fit and that you’re pleased with the product. We appreciate your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Opened kit sent not new by manufacturer. Now causing at leaat 1 delay on site. Poor QA process.”

Helpful Report

Posted 1 week ago

Hi, Thank you for your review and for bringing this to our attention. We apologise for the delays caused by the kit you received. A member of our team has responded to your email in hopes of resolving the issue. We regret any inconvenience this may have caused. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Good product”

Helpful Report

Posted 1 week ago

Hi Marcin, Thank you for your 5-star review! We’re glad to hear that you are satisfied with the product you ordered. We appreciate your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Order arrived on time and was exactly as specified.”

Helpful Report

Posted 2 weeks ago

Hi John, Thank you for your 5-star review! We’re pleased to hear that your order arrived on time and met your expectations. We appreciate your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“The seller is outstanding, delivering quickly and on time.”

Helpful Report

Posted 2 weeks ago

Hi Adrian, Thank you for your 5-star review! We’re thrilled to hear that you found our delivery quick and timely. Best wishes, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

Jupiter Blue Ltd is rated 4.9 based on 1,941 reviews