Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,008 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,008 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 13th July 2025

Jupiter Blue Ltd 5 star review on 3rd April 2025

M S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!”

Jupiter Blue Ltd 5 star review on 6th October 2023

Helpful Report

Posted 1 year ago

Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.

Posted 1 year ago

“A very nice lift hatch but it would be much easier to fit (especially lone working) if the lid could be fitted after the frame was in place. Fitting the frame with the lid attached is quite difficult.”

Helpful Report

Posted 7 hours ago

“Had a bespoke loft hatch made.Millimetre perfect and fast delivery.Very happy”

Helpful Report

Posted 2 days ago

Hi Steven, Thank you for your 5-star review! We’re thrilled to hear that you are very happy with your Made to Measure Loft Hatch and your order was delivered promptly. Thank you again for your feedback! Best wishes, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“Very good service. payment made by mistake and instantly fixed the issue with funds not even leaving our account. Very helpful and proactive team! we will be looking to order again and especially for the cheap prices.”

Helpful Report

Posted 3 days ago

Hi Henri, Thank you for your 5-star review! We’re so glad to hear that our team was able to help you quickly with your payment issue! It’s great to know that you found our service friendly and proactive. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 days ago

“I have used Jupiter blue custom loft hatches now in two houses. I strongly recommend them. They are very well made, very easy to fit and good value for money. They look really good in place on the ceiling and have good insulation. Highly recommended.”

Helpful Report

Posted 4 days ago

Hi John, Thank you for your 5-star review! We’re delighted to hear that you have been happy with the two loft hatches you have purchased from us at Jupiter Blue Ltd and that they have both fitted well! Your recommendation truly means the world to us! Thank you once again for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 days ago

“Very pleased with the service I received, order one day delivered the next. Good quality product. Well done on your great customer service”

Helpful Report

Posted 5 days ago

Hi Patricia, Thank you for your 5-star review! We are so pleased to hear that you were happy with our service, the quality of the product you ordered and that your order arrived promptly. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 days ago

“Brilliant service, great product and delivered on time”

Helpful Report

Posted 6 days ago

Hi Mark, Thank you for your 5-star review! We are thrilled to hear that you received a brilliant level of service from us at Jupiter Blue Ltd, including a great product and speedily delivery! Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 6 days ago

“Have only used twice but products are superb. Very good quality. Fit for purpose and fast delivery. If you need an inspection hatch, this is the company. Thanks Jupiter blue.”

Helpful Report

Posted 1 week ago

Hi Kevin, Thank you for your 5-star review! We’re thrilled to hear that you are happy with our products and your orders arrived quickly. Your recommendation means a lot to us! Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“I have been looking for an adequate loft opener and this was great, I just wish there was an extendable option.”

Helpful Report

Posted 1 week ago

Hi Vanessa, Thank you for your 5-star review! We’re delighted to hear that you found our Opening Pole great, we do have a longer Opening Pole of 1.0m available on our website if this was a better option for you. Thank you once again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“I bought the larger replacement loft hatch , I was so pleased to actually locate one of similar size . It fitted well , and although not easy , managed to do it myself and I am sevent four . It is light , a bonus , it might seem flimsy to some , but it’s quite adequate . You don’t need anything heavy . Think accidents ! It looks good , works a treat with the pole , and arrived in no time . Reasonable price as well . Thinking about installing a loft ladder now because it works so well .”

Helpful Report

Posted 1 week ago

Hi Terence, Thank you for your 5-star review! We’re thrilled to hear that you found the perfect loft hatch. It’s great to know it fits well and meets your needs. Thank you again for sharing your experience! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“As a Sheetmetal Worker for 50 years,I can say this loft hatch is very well made and the sizes were spot on, only 2 slight problems the door drops at the front , but the instructions says it could take up to 6 months to bed in , the other is a slight distortion of frame, even with the screws backed off , the item was delivered quicker than they said it would be , and was wrapped and packed really well .Much prefer a metal type to a plastic one which in time could fatigue and snap .”

Helpful Report

Posted 1 week ago

Hi Ronald, Thank you for your 5-star review! It’s great to hear that you’re pleased with the quality and fit of the loft hatch, and we hope it settles in nicely over time. Thank you once again for sharing your experience! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“All good not fixed yet a bit too hot in roof void.:(”

Helpful Report

Posted 1 week ago

Hi Nigel, Thank you for your 5 star review! Fingers crossed the weather cools off a bit soon! That way, you'll be able to get the Made to Measure Loft Hatch you purchased installed! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Excellent product and fast delivery”

Helpful Report

Posted 1 week ago

Hi, Thank you for your 5 star review! We’re delighted to know that you are pleased with your order and that it was delivered promptly. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Nice peice of kit, but 560W & 720L, add 5 mm to each side to allow for lugs around edge of frame”

Helpful Report

Posted 2 weeks ago

Hi Alan, Thank you for your review and feedback! We’re glad to hear you’re pleased with the product you ordered! Thank you again for sharing your thoughts! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Excellent Service again.”

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Posted 2 weeks ago

Hi Iain, Thank you for the five star review! We appreciate your kind words about the service you have received from the Jupiter Blue Ltd team. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“I ordered a made to measure loft hatch. It was received well within the quoted time frame, and it was a perfect fit. With the he use of a pair of ceiling jacks, I was able to easily fit it without any help.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your 5-star review! We’re so glad to hear that your Made-to-Measure Loft Hatch arrived promptly and fits perfectly. It’s great that you were able to install it with ease! Thank you for sharing your positive experience and photo with us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“As usual the best seller, best quality, goods delivered on time in a perfect condition.”

Helpful Report

Posted 2 weeks ago

Hi Hamid, Thank you for your 5-star review! We are pleased to know that you receive high-quality products and timely deliveries from us. Your ongoing support is greatly appreciated! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Product as described and arrived in good time. No issues and no hesitation recommending Jupiter Blue.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your 5-star review! We’re so pleased to hear that your order met your expectations and arrived promptly. Your recommendation means a lot to us! Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Item arrived in about ten days. Good quality and easy to install. Would use again”

Helpful Report

Posted 2 weeks ago

Hi Joe, Thank you for your 5 star review! We’re delighted to hear that your order arrived swiftly and that you found it to be of good quality, plus, easy to install. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Jupiter Blue Ltd are fully recommended on their products. The customer service team are excellent should you need any advice before making a purchase”

Helpful Report

Posted 2 weeks ago

Hi Rosie, Thank you so much for your review! We're delighted to hear that you would recommend our products and that our customer service team could assist you. Your satisfaction means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Very happy with the loft hatch. Size options were very good, the one I got fitted perfectly. Delivery was quick too. Recommended”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for your review! We’re thrilled to hear that you're happy with the loft hatch. It’s great to know that the delivery was quick too! We appreciate your recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

Jupiter Blue Ltd is rated 4.9 based on 2,008 reviews