Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,183 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 18th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!”

Jupiter Blue Ltd 5 star review on 6th October 2023

Helpful Report

Posted 2 years ago

Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.

Posted 2 years ago

“Quick delivery -great product-what more do you need .”

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Posted 4 days ago

Hi Stephen, Thank you for your 5-star review! We're glad you found the delivery quick and the product great. Thank you for your positive feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 3 days ago

“Initially used Jupiter Blue to order a large custom size hatch for our loft a few years ago. Was very happy with the product, it was delivered quickly considering it was a custom size & its also stood up to the test of time very well... Since then, we ordered a small custom size hatch for an extension roofspace which again, came promptly & fitted well based on the dimensions we provided when ordering. Most recently, we've ordered a standard size hatch for our garage & that's also been a pleasant all round experience. Sadly, we have no more spaces left that require hatches(!!) but I'm certainly to recommend Jupiter Blue to friends, family & beyond”

Helpful Report

Posted 1 week ago

Hi, Thank you for your 5-star review! We’re thrilled you’ve been happy with our products and the quick delivery across all your hatch orders. It’s great to hear they’ve stood the test of time and fit well. We appreciate you recommending Jupiter Blue Ltd to others. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Good products and quick delivery.”

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Posted 2 weeks ago

Hi, Thank you for your 5-star review! We’re glad you’re happy with our products and quick delivery. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Very good service”

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Posted 2 weeks ago

Hi Navpreet, Thank you for your 5-star review! We’re thrilled you received very good service from our Jupiter Blue Ltd Team. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“I had great service from Jupiter Blue. I ordered a new loft hatch, which unfortunately arrived with some damage, probably due to poor handling by the courier. I reported this straight away with photos and there was no problem and a replacement was sent out immediately. Great service and a great product too, easy to install.”

Helpful Report

Posted 3 weeks ago

Hi Miles, Thank you for your 5-star review! We’re glad to hear that the replacement loft hatch arrived promptly. We're also thrilled to know that you found it easy to install and are satisfied with your purchase. Thank you for sharing the photo of the loft hatch in place. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Super easy to sort a made to measure hatch for the attic, nice and easy to fit. Also bought the triple ladders set to accompany the hatch. A slight blip in the delivery date, but the team quickly sorted which was appreciated. Only comment would be a watchout for new customers, a small hatch (standard on new houses!) and the triple ladders don't leave much room to get in - it is possible, just a little tight. The ladders could be adjusted to suit which was great. Would recommend as a sensible solution for sure.”

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Posted 3 weeks ago

Hi Mharry, Thank you for your 5-star review! We’re delighted to hear that the made-to-measure loft hatch and triple ladders fit properly and that we were able to quickly resolve the delivery date. We appreciate your feedback, and it’s great to know that the ladders’ adjustability was helpful. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“The hatch arrived without a key so I could not open it to be able to fit it. At the moment I am still waiting for the key to arrive.”

Helpful Report

Posted 3 weeks ago

Good morning Graham, Thank you for your review. We are sorry to hear your order arrived without the necessary key. Please advise if you have contacted our team to inform them that the key for your order was not received. We again apologise for any inconvenience caused. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Nicely manufactured loft access frame and cover. Easy fit although side flanges could do with being longer to ensure that the fixing holes reached beyond the lath ceiling i was dealing with to ensure solid fixings in to timber. Short metal straps solved the problem for me but shame nice unit was impaired by simple change to flange design length. When finally fitted, excellent unit.”

Jupiter Blue Ltd 5 star review on 15th April 2026

Helpful Report

Posted 3 weeks ago

Hi Trevor, Thank you for your 5-star review! We appreciate your constructive feedback about the flange length—we’ll pass this to the product team for consideration in future product development. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Good product, reasonable price”

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Posted 3 weeks ago

Hi Simon, Thank you for your review! We’re glad to hear you found the products you ordered to be good and the prices reasonable. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Order arrived quickly as promised.”

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Posted 1 month ago

Hi Catherine, Thank you for your 5-star review! We’re glad the order arrived quickly. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Customer service we’re very helpful with communicating, the product arrived looks good and robust”

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Posted 1 month ago

Hi Paul, Thank you for your 5-star review! We’re delighted to hear the customer service was helpful, and the product looks good and robust. Thank you for your positive feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Great customer service especially David he was a great help in sorting out the correct size of box, which was made & shipped quickly.... I'm very happy with it”

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Posted 1 month ago

Hi Eric, Thank you for your 5-star review! We're glad David could help with the correct box size and that it shipped quickly. We appreciate your kind words. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Really happy with the new attic hatch”

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Posted 1 month ago

Hi Michael, Thank you for your 5-star review! We're glad you're happy with the new loft hatch. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Great service again Many thanks”

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Posted 1 month ago

Hi Richard, Thank you for your review! We're glad to hear you had great service and appreciate your kind words. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Supplied a custom meter cabinet to exact specifications: extremely well made and absolutely hassle free no problems recommend”

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Posted 1 month ago

Hi, Thank you for your 5-star review! We’re delighted the made-to-measure meter cabinet met exact specifications and was hassle-free for you. Thank you for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Great service and good price”

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Posted 1 month ago

Hi Philip, Thank you for your 5-star review! We're glad you found our service great and the price good. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“The loft hatch is of poor construction. I understand it's not the most expensive, but everything about it looks cheap. It will do in the short term, but will likely replace it sooner rather than later. Delivery wasn't as promised”

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Posted 1 month ago

Hi Shaun, Thank you for your review. We appreciate your feedback regarding the delivery and quality of the loft hatch you ordered. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Very good service, website clear to understand and place order, mine was a custom fit , arrived on time , well made and a perfect fit, dead easy to fit”

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Posted 1 month ago

Hi David, Thank you for your 5-star review! We're delighted to hear the made-to-measure loft hatch arrived on time, was well-made, and easy to fit. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Excellent support via email and Emma - Thank you - prompt delivery and excellent product that was easy to install”

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Posted 1 month ago

Hi Chris, Thank you for your 5-star review! We're delighted to hear that you received excellent support via email and from Emma, and that the delivery was prompt and the product easy to install. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Purchased a made to measure hatch ,arrived promptly and a very good product ,fitted perfectly in about 15 mins”

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Posted 1 month ago

Hi Dave, Thank you for your 5-star review! We’re so happy to hear that your made-to-measure hatch arrived quickly and that it fitted perfectly. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

Jupiter Blue Ltd is rated 4.9 based on 2,183 reviews