Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,060 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 20th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!”

Jupiter Blue Ltd 5 star review on 6th October 2023

Helpful Report

Posted 2 years ago

Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.

Posted 2 years ago

“Very good and quick service would use again.”

Helpful Report

Posted 1 day ago

Hi Malcolm, Thank you for your 5-star review! We’re glad to hear you found our service to be very good and quick. Thank you for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 18 hours ago

“perfect repacement loft hatch”

Helpful Report

Posted 1 day ago

Hi Jonathan, Thank you for your 5-star review! We're thrilled to hear that you found the perfect replacement loft hatch. Your satisfaction is our top priority, and it’s great to know we met your expectations! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“Very prompt, efficient service 👍”

Helpful Report

Posted 1 day ago

Hi Mark, Thank you for your 5-star review! We appreciate your kind words about our prompt and efficient service. It’s always our goal to provide the best experience possible for our customers! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“good communication and happy with product”

Helpful Report

Posted 2 days ago

Hi Daniel, Thank you for your 5-star review and for your positive feedback. We’re delighted to hear that you’re happy with your order and service we provided! Thanks for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“What can I say, quick delivery, excellent quality, reasonably priced, what more can you ask for”

Helpful Report

Posted 2 days ago

Hi Philip, Thank you for your 5-star review! We’re so glad to hear your order was delivered quickly and you are happy with the quality of the the product you purchased. Thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Excellent quality loft hatch. The first one that I bought is over 10 years old and still looks and works like new. My second one is for my utility room which has a small loft and is of the same quality as the first one. Highly recommended.”

Helpful Report

Posted 3 days ago

Hi Andrew, Thank you for your 5-star review! We’re thrilled to hear that your first loft hatch has stood the test of time and that you’re just as pleased with your new one for the utility room. It's wonderful to know our quality meets your needs after all these years! Thank you for recommending us! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 days ago

“Very pleased indeed... delivered in good time.. loft hatch is a perfect fit. I measured as recommended. We are very happy with purchase... thanks👌🏻”

Helpful Report

Posted 4 days ago

Hi Gavin, Thank you for your 5-star review! We’re thrilled to know that your loft hatch is a perfect fit and your order was delivered speedily. Thank you for sharing the photo of the end result the loft hatch looks great! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 days ago

“Excellent service. Product made to exact specification. No issues with fitting the hatch.”

Helpful Report

Posted 5 days ago

Hi Moostak, Thank you for your 5-star review! We’re delighted to hear that the Made to Measure Fire Rated Loft Hatch you ordered met your exact specifications and that the fitting process went smoothly. Thank you for your positive feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 days ago

“Product as described. Good quality and easy to fit.”

Helpful Report

Posted 1 week ago

Hi Andy, Thank you for your 5-star review! We’re glad to hear that the product met your expectations and that the installation was easy for you. Your satisfaction is our top priority! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“The loft hatch was as expected except for one thing: Installing it in place proved unnecessarily difficult because it is made in one piece i.e. frame and cover. The company advice is that "this is a two person job". Is it? It would be difficult to get two people on two ladders in position and not getting in each others space while holding and fitting it in place. It would be far simpler to install the loft hatch frame first and then hang the cover from it with a hinged mechanism that clicks into place.”

Helpful Report

Posted 1 week ago

Hi Ian, Thank you for your 5-star review! We appreciate your feedback regarding the installation process. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Excellent product and service. Arrived quicker than expected and was made exactly to the spec specified.”

Helpful Report

Posted 1 week ago

Hi Richard, Thank you for your 5-star review! We’re thrilled to hear that your order arrived quicker than expected and met your specifications perfectly. Your feedback is greatly appreciated! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Service excellent, delivered when said, product as aspected and a perfect fit. Highly recommend using this Company Nigel G”

Helpful Report

Posted 1 week ago

Hi Nigel, Thank you for your 5-star review! We're delighted to hear that you found our service excellent and that your product was a perfect fit. Your recommendation means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Very good company to buy from, I'm pleased with my hatch even though had slight problem with the catch, thanks to Emma she made sure new part sent in post and received the next day, can't get better service than this. Thanks Jupiter Blue!”

Helpful Report

Posted 1 week ago

Hi Dom, Thank you so much for your 5-star review! We’re thrilled to hear that you're pleased with your hatch and that Emma could assist you with the catch issue so promptly. Your kind words about our service mean a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Excellent quality just what we wanted as usual just measure carefully and no problems.”

Helpful Report

Posted 4 weeks ago

Hi Michael, Thank you for your 5-star review! We're so glad to hear that the quality met your expectations as usual. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Item arrived well packaged and on time. I did how ever try to reach out to people in sales time via email but no one bothered to reply so it looks like customer service isn't a priority”

Helpful Report

Posted 1 month ago

Hi Mr, Thank you for your review and feedback! We hope you have received the correspondence from our colleague in regards to your query. Thank you for bringing this to our attention! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Excellent customer updates and very happy with purchase and happy to donate to a charity”

Helpful Report

Posted 1 month ago

Hi Beryl, Thank you for your 5-star review! We’re thrilled to hear that you were happy with your purchase and our customer updates. Thank you! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“A quality made to measure loft hatch. Fits perfectly and looks very good. Speedily delivered. Thanks”

Helpful Report

Posted 1 month ago

Hi, Thank you for your 5-star review! We're delighted to hear that you're pleased with the quality and fit of your made-to-measure loft hatch, as well as our speedy delivery. Thank you for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Ordered on Friday morning and delivered Saturday morning (Free delivery I didnt pay for next day)! Great service, great product, easy to fit and great price!!!”

Helpful Report

Posted 1 month ago

Hi Dave, Thank you for your 5-star review! We’re so pleased to hear that you enjoyed good service, found the product easy to fit. Your satisfaction means a lot to us. Best regards, Team Jupiter Blue Ltd

Posted 1 month ago

“Can't speak highly enough. From enquiry through to delivery, communication and advice was excellent.”

Helpful Report

Posted 1 month ago

Hi Andy, Thank you for your 5-star review! We're delighted to hear that you found our communication and advice to be excellent throughout your experience with us. Your satisfaction is our top priority! Thank you again for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“I’ve ordered around 10 custom made metal hatch’s so far this year. All have been made to accurate sizes and have been nice and square. All have been delivered in the time frame specified.”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your 5-star review! We’re thrilled to hear the Made to Measure Loft Hatches have met your expectations in quality and your orders have arrived in the stated time frame. Your feedback is very much appreciated! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

Jupiter Blue Ltd is rated 4.9 based on 2,060 reviews