Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.87

4.9 Rating 1,836 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 22nd November 2024

Susan

Jupiter Blue Ltd 5 star review on 16th November 2024

Jupiter Blue Ltd 5 star review on 11th November 2024

Jupiter Blue Ltd 5 star review on 22nd October 2024

Stephen

Jupiter Blue Ltd 5 star review on 2nd September 2024

EMMA

Jupiter Blue Ltd 5 star review on 4th August 2024

Alan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!”

Jupiter Blue Ltd 5 star review on 6th October 2023

Helpful Report

Posted 1 year ago

Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.

Posted 1 year ago

“Good staff, very helpful staff and good product”

Helpful Report

Posted 1 day ago

Hi, Thank you for your 5-star review! We're so pleased to hear that you found our staff helpful and our product to your satisfaction. Your positive feedback means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“Please pass on my thanks to Donna who took control of a delivery and replacement issue, neither were Jupiter Blue's making, just an unfortunate third party delivery firm. Donna resolved bothn issues very quickly and proved that amognst the 1000's of sales persons... There are a few good ones that should be reconised. Thank you Donna”

Helpful Report

Posted 1 day ago

Hi Martin, Thank you for your fantastic 5-star review! We’re delighted to hear that Donna was able to swiftly resolve your delivery and replacement issues. Thank you once again for your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“Nice product, packaged really well to protect. Perfectly made to the exact measurements provided when ordering. New loft hatch was installed in 30 minutes & has made a massive improvement to our insulation & look.”

Helpful Report

Posted 1 day ago

Hi, Thank you so much for your 5-star review! We're thrilled to hear that you found the product to be well-packaged and perfectly made to your specifications. It's great to know that the installation was smooth and that your new loft hatch has significantly improved both insulation and appearance. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“every helpful and quick delivery”

Helpful Report

Posted 1 day ago

Hi Alan, Thank you for the 5 star rating! We appreciate your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 day ago

“I broke my current one so this was a replacement. Quick delivery and does what it says it does.”

Helpful Report

Posted 3 days ago

Hi Katie, Thank you for the 5 star rating for the Loft Pole 700mm Long (not compatible with key lock option). We are thrilled to hear that the loft pole arrived swiftly and works well. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 days ago

“The made to measure loft hatch supplied by Jupiter blue was a perfect fit, and after sales are excellent.”

Helpful Report

Posted 4 days ago

Hi Kevin, Thank you for your 5-star review! We’re delighted to hear that your made-to-measure loft hatch was a perfect fit for you. In addition, it’s great to know that you were happy with our after-sales service. We truly appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 days ago

“Delivery of my item was prompt and, when I had a problem, the communication from Jupiter Blue was excellent and they resolved it very quickly. Would definitely buy from this company again.”

Helpful Report

Posted 4 days ago

Hi Graham, Thank you for your 5-star review! We’re delighted to hear that your item was delivered promptly and that our communication was helpful in resolving the issue quickly. Thank you for taking the time to share your experience! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 days ago

“Well made product easy to fit”

Helpful Report

Posted 4 days ago

Thank you Nigel for the 5 star rating! We are thrilled to hear that your order was easy to fit and you were happy with the quality of your purchase. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 days ago

“Very pleased. Measuring instructions were very clear and the hatch came millimetre perfect. Easy to install. Would strongly recommend.”

Helpful Report

Posted 6 days ago

Hi Neil, Thank you for your 5-star review! We’re thrilled to hear that our measuring instructions were clear and that your hatch arrived millimetre perfect. It’s fantastic to know that the installation was straightforward for you. Your recommendation means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 days ago

“My loft hatch was easy to install, it fitted perfectly and looks great. The best moment was getting rid of the "temporary" hatch that I made twenty years ago and hadn't replaced because I couldn't find a good quality hatch the correct size that was insulated and airtight. All of those problems were solved when I stumbled across Jupiter Blue. There was no problem, I filled in all the measurements on the website according to the instructions, paid online and the hatch arrived, well protected, within seven working days. I am very pleased and would happily buy from them again if the need arises.”

Helpful Report

Posted 1 week ago

Hi, Thank you for the fantastic 5-star review! We're so glad to hear that your new loft hatch fits perfectly and has elevated the look of your space. It’s great to know that we were able to provide a solution to replace the 'temporary' hatch. Thank you for your feedback and review! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Very happy with service. It was very quick and product was very well packed so no issues. Made to measure loft hatch fits perfect.”

Helpful Report

Posted 2 weeks ago

Hi Joyce, Thank you for the 5-star review! We’re thrilled to hear that you were happy with our service and that your made-to-measure loft hatch fits perfectly. Your feedback is greatly appreciated! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Very good quality and easy to fit’ very please with new loft hatch”

Helpful Report

Posted 2 weeks ago

Hi Gary, Thank you for the 5-star review! We’re delighted to hear that you found the loft hatch to be of high quality and easy to fit. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Very good service item arrived in time kept up to date on delivery movements & value for money”

Helpful Report

Posted 2 weeks ago

Hi Phil, Thank you for the 5-star review! We’re delighted to hear that you received your item on time and that our delivery updates kept you informed. It’s great to know you found our service valuable. Your satisfaction means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“David in the sales dept, was very helpful. Took the time to understand my project before recommending the most suitable product and gave advice regarding instillation. They were also able to arrange a delivery that suited my schedule. Product now installed and is excellent quality, very pleased and would certainly use again. Thank you, Jupiter Blue!”

Helpful Report

Posted 2 weeks ago

Hi James, Thank you for the 5-star review! We’re so pleased to hear that David was able to assist you in finding the right product for your project and that the delivery fit perfectly into your schedule. It’s also great to know you’re satisfied with the product quality. We truly appreciate your kind words! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Very Easy transaction. selected hatches, paid foir them and they arrived the next day by DPD courier.”

Helpful Report

Posted 2 weeks ago

Hi Jonny, Thank you for the 5-star review! We're thrilled to hear that your transaction was straightforward and your items arrived the very next day. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Speedy delivery considing it needed to be made to my dimensions. Good fit and looks really good.”

Helpful Report

Posted 2 weeks ago

Thank you Geoff for the 5 star rating for the Made to Measure Loft Hatch. We are thrilled the loft hatch is a good fit and your order arrived quickly. Thank you again for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Our loft hatch cover came very promptly, as advised, also well packed so was not damaged or chipped. Small corner of the foam had come adrift but was very easily put back with no problem to the cover. Sizing was exactly as stated and fitted into the hole very well. Being two 76s we anticipated problems, not so was very easy, if not a little heavy, younger people would find it a doddle. Extremely well made. Would recommend.”

Helpful Report

Posted 3 weeks ago

Hi Susan, Thank you so much for the 5-star review! We're delighted to hear that your Made to Measure Loft Hatch arrived promptly and safely. It's great to know that the sizing worked out perfectly for you. Your recommendation means a lot to us, and we’re glad you found the loft hatch well-made. Thank you once again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Excellent service. The order arrived within 2 days. When we came to fit the loft hatch, unfortunately the hinges were broken. I sent a email containing photos of the fault. They messaged to say that a replacement would be sent. Within days a new one was sent and this time it was perfect.”

Helpful Report

Posted 3 weeks ago

Hi Shirley, Thank you so much for the 5 star rating and for sharing your experience with us. We're delighted to hear that your order arrived promptly and appreciate your understanding regarding the initial issue with the hinges. Thank you again for your feedback and review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Very pleased, fitting was easy and looks very neat”

Helpful Report

Posted 3 weeks ago

Hi Tony, Thank you for the 5 star rating for the Made to Measure Loft Hatch. We are thrilled you are very pleased with the loft hatch and the fitting was easy, plus, the loft hatch looks neat once fitted. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Great service and very happy with the new loft hatch made to size for us”

Helpful Report

Posted 3 weeks ago

Hi Chris, Thank you for the 5 star rating for the Made to Measure Loft Hatch. We are thrilled you are very happy with the loft hatch and our service. We very much appreciate the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

Jupiter Blue Ltd is rated 4.9 based on 1,836 reviews