Jupiter Blue Ltd Reviews

Name: Jupiter Blue Ltd
Address: Tockwith, North Yorkshire, Tockwith, North Yorkshire
Rating: 4.86

4.9 Rating 2,039 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

4.9

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

enquiries@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!”

Jupiter Blue Ltd 5 star review on 6th October 2023

Helpful Report

Posted 1 year ago

Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.

Posted 1 year ago

“Came next day. Good price and does the job. Pleased 🙂 👍”

Helpful Report

Posted 2 days ago

Hi Dave, Thank you for your 5-star review! We’re so pleased to hear that you received your order the next day and found it to be a great value. Your satisfaction is our top priority! Thank you for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 8 hours ago

“Website is comprehensive and easy to navigate. Great choice of products and efficient and free delivery. Great service”

Helpful Report

Posted 4 days ago

Hi Ray, Thank you for your 5-star review! We’re so glad to hear that you found our website comprehensive and easy to navigate. Thank you for the photo it's great to see the end result. Your kind words mean a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 days ago

“Very quick delivery excellent customer service”

Helpful Report

Posted 5 days ago

Hi Angela, Thank you for your 5-star review! We’re delighted to hear that you experienced quick delivery and excellent customer service. We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 days ago

“The loft hatch provided by Jupiter Blue is of an exceptional quality, robust and was perfect for our use. Delivery was on point and I would highly recommend this company.”

Helpful Report

Posted 6 days ago

Hi, Thank you for your 5-star review! We’re thrilled to hear that you found our loft hatch to be of exceptional quality and that it met your needs perfectly. It's also great to know that the delivery was prompt! We truly appreciate your recommendation! Best regards, Jupiter Blue Ltd Customer Support

Posted 5 days ago

“Get exactly what I wanted , sales person was helpful a, product easy to fit”

Helpful Report

Posted 1 week ago

Hi Andrew, Thank you for your 5-star review! We’re delighted to hear that you got exactly what you wanted and that our sales team were able to assist you. It's also great to know you found the product easy to fit! We appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 6 days ago

“I received excellent service from Jupiter Blue's friendly team. I sought advice about the product I needed and it was dispatched quickly. Unfortunately, it got damaged in transit, but when I phoned Jupiter Blue it agreed to send another one, and unprompted, upgraded my delivery to a morning slot the next day to ensure I had the product quickly. The team was consistently friendly and helpful when I was in contact.”

Helpful Report

Posted 1 week ago

Hi Gary, Thank you for your 5-star review! We’re delighted to hear that you received excellent service from our friendly team and that your concerns were addressed promptly. It's wonderful to know that we could assist you quickly and ensure you received your product in a timely manner. Your feedback truly means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Excellent service from start to finish. Looked at arrived prompt and on time..”

Helpful Report

Posted 1 week ago

Hi, Thank you for your 5-star review! We’re so glad to know that you experienced excellent service from start to finish and that our order arrived promptly. Your feedback means a lot to us! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Got quoted £250 for replacement hatch. Measured up, ordered hatch, replaced myself. So easy to fit. DIY if I can do it anyone can. Lady mid 50’s 👍”

Helpful Report

Posted 1 week ago

Hi Valerie, Thank you for your 5-star review! We’re thrilled to hear that you found the replacement hatch easy to install. Thanks once again for sharing your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Good quality made to measure product delivered in good time. Easy to install. Wife loved it!!”

Helpful Report

Posted 1 week ago

Hi John, Thank you so much for your 5-star review! We’re thrilled to hear you found the SDS Made to Measure Loft Hatch of good quality and the installation easy. It’s also great to know that your wife loved the SDS Made to Measure Loft Hatch! We really appreciate you taking the time to share your experience. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Excellent frame with door to hide cold water pipework. Easy to fit and is far superior to the plastic variants, which it replaced.”

Helpful Report

Posted 1 week ago

Hi Howard, Thank you for your 5-star review! We're delighted to hear that you're pleased with the PFS-SH Access Panel you purchased. Your positive feedback on the ease of fitting means a lot to us! Thank you once again for taking the time to share your experience. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Excellent quality, easy to fit (needs two people to lift ideally, or grow more hands). For advice (and this is probably because I'm a bit thick) the two alternative frame sizes (25mm and 50mm) refer to the depth of the frame going up into the gap to fix onto the joists, not the width of the frame around the outside on the ceiling! But if I got it fitted anyone can, it looks great, ! Totally recommended.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your fantastic 5-star review! We're so glad to hear that you found the SDS Made to Measure Loft Hatch easy to fit and that it looks great in your space. Thank you for sharing your experience! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Just as described on the website, cost effective covers.”

Helpful Report

Posted 2 weeks ago

Hi Raymond, Thank you for your 5-star review! Your satisfaction is our priority, and we appreciate your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 week ago

“Always easy to order and goods generally always arrive the next day.”

Helpful Report

Posted 2 weeks ago

Hi Peter, Thank you for your 5-star review! We’re delighted to hear that ordering with us is easy and that your orders arrive promptly. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“I was looking to replace my loft hatch and couldn’t find the right size until I found your website. It was very easy to order and I’m really pleased with the end result thanks very much on a great product.”

Helpful Report

Posted 2 weeks ago

Hi Graham, Thank you for your 5-star review! We’re thrilled that you found the perfect loft hatch through our website and that the ordering process was smooth for you. Also, thank you for the photo, it's great to see the end result!!! Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Great customer service very helpful.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your 5-star review! We're thrilled to hear that you found our team to be helpful. Your satisfaction is our top priority, and feedback like yours truly motivates the Jupiter Blue Ltd team. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“Fantastic loft hatch, highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Ross, Thank you for your 5-star review! Thank you also for your continual support and appreciate your recommendation. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Great items made to measure perfectly. Quality material and and a very easy process from ordering to delivery, Great company well recommended.”

Helpful Report

Posted 3 weeks ago

Hi Jason, Thank you so much for your 5-star review! We’re delighted that our SDS Made-to-Measure Loft Hatch lived up to your expectations and that you experienced a smooth, hassle-free process. Thank you for your feedback—it means a lot to our team. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Very good value for money. Shipped very quickly”

Helpful Report

Posted 4 weeks ago

Hi Djengiz, Thank you for your 5-star review! We’re thrilled to hear that you found great value in our products and that your order arrived swiftly. Thank you again for your feedback! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Very pleased with the loft hatch from Jupiter Blue. I had to order a custom hatch as I could not find a standard one anywhere to fit the opening in our 1970's house. Excellent service from Jupiter Blue with the hatch beging delivered much quicker than forecast. It was easy to fit and looks good - a quality product. For a custom make the price was very reasonable.”

Helpful Report

Posted 4 weeks ago

Hi Gordon, Thank you for your 5 star review! We’re delighted to hear that our made to measure loft hatch met your needs and that you received your order quicker than expected. It's great to know that you found it easy to fit and of high quality. Thank you again for your review! Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Very good service. Honest business, I accidentally order two loft hatches and the iffice called me to inform me of my mistake and refunded me immediately.”

Helpful Report

Posted 4 weeks ago

Hi Robert, Thank you for your review! We’re glad to hear that you were pleased with our service and that our team were able to assist you promptly. Your satisfaction is our priority! Thank you once again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

Jupiter Blue Ltd is rated 4.9 based on 2,039 reviews