Jupiter Blue Ltd Reviews

4.9 Rating 1,691 Reviews
98 %
of reviewers recommend Jupiter Blue Ltd
4.9
Based on 1,691 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jupiter Blue Ltd Reviews
Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

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Jupiter Blue Ltd 5 star review on 8th April 2024
Steven
Jupiter Blue Ltd 5 star review on 21st March 2024
Watson
Jupiter Blue Ltd 5 star review on 14th March 2024
Emma
Jupiter Blue Ltd 5 star review on 4th March 2024
Nicholas
Jupiter Blue Ltd 5 star review on 4th March 2024
Nicholas
Jupiter Blue Ltd 5 star review on 19th February 2024
LAUREN
Jupiter Blue Ltd 5 star review on 15th February 2024
Ian
60
Anonymous
Anonymous  // 01/01/2019
Bought a made to measure loft hatch, the price was very good and the fit is excellent, really pleased!
Jupiter Blue Ltd 5 star review on 6th October 2023
Helpful Report
Posted 7 months ago
Thank you so much, Jake, for the 5-star rating of Jupiter Blue Ltd! We really appreciate your feedback and are glad that you were pleased with your new made to measure loft hatch. Thank you for sharing the photo, it looks very smart. We are glad that you had a good experience with us and thank you for being a loyal customer.
Posted 6 months ago
Good quality product and excellent customer service!
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Posted 20 hours ago
Easy to deal with, fairly priced and do exactly what they say on the tin! The customer service is exceptional and the packaging of the products is a masterclass in how it should be done. I ordered a 85cm x 120cm loft hatch. Something that large and heavy could so easily be damaged during shipping; given the way it was packaged, safe delivery was never in doubt! What a pleasant surprise!
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Posted 3 days ago
Thank you Kevin for your 5-star review of Jupiter Blue Ltd! We are delighted to hear about your positive experience with us and that your order was delivered safely. Ensuring the safe delivery of items and good customer service is of utmost importance to us. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 days ago
recieved the product on time. very good packaging and exactly what it says on advert. I am very happy with my purchase
Helpful Report
Posted 6 days ago
Hi Homayun, thank you for your five-star review of Jupiter Blue Ltd! We are thrilled to hear that you received the product on time and that you were impressed with the packaging. Our team strives to ensure that every package is carefully prepared. Your satisfaction is our top priority, and we are delighted to know that you are very happy with your purchase. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 6 days ago
Excellent service, excellent quality - delivered well within the delivery window, I would recommend and use again!
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Posted 1 week ago
Hi Stephen, thank you for your 5-star review of Jupiter Blue Ltd.! Thank you for sharing such kind words about your experience with us. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Great service, precise lead times and a quality product. Thank you David for all your help
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Posted 1 week ago
Hello David, Thank you for taking the time to share your recent experience with Jupiter Blue. It was a pleasure to help you. Regards David
Posted 1 week ago
Great sturdy well done product
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Posted 1 week ago
Thank you for your review Angelo, we're so happy to receive your positive feedback. Thank you for choosing Jupiter Blue.
Posted 1 week ago
Highest quality product and quick turnaround.. The loft door and frame fitted like a glove, even the Mrs was pleased ☺ I would recommend Jupiter Blue. Thank you
Helpful Report
Posted 1 week ago
Thank you Andrew for taking the time to give Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that your loft door and frame fit perfectly. Thank you once again for the review and for choosing Jupiter Blue Ltd . Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Have ordered a few times now from Jupiter. Quick delivery and reasonable prices and quality
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Posted 1 week ago
Hi Trevor, thank you for your 5-star rating of Jupiter Blue Ltd. It's great to hear that you have ordered from us a few times and you are pleased with the quick delivery, the quality of the products and the pricing to be reasonable. Once again, thank you for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Good quality and good service
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Posted 2 weeks ago
Hi Martyn, thank you for your 5-star review of Jupiter Blue Ltd. We are thrilled to hear that you are satisfied with our products and services. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 1 week ago
Great product, well made and relatively easy to fit. Just what I needed. Thanks
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Posted 2 weeks ago
Hi Gary, thank you for your 5 star rating for Jupiter Blue Ltd. Brilliant to hear that the product you ordered was easy to fit and is what you needed. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 2 weeks ago
I bought the OKP 3 section folding loft ladder and loft hatch combined. Looks nice on the ceiling, blends in well with my ceiling. My mate is a carpenter and it took the wo of us too install the hatch. Installation went well, no problems. I saw one review by someone claiming to have no experience with DIY and saying it was easy to install. I'm experienced with all kinds of building work and I cannot believe that. Get a carpenter in. Gave it 5 stars not just because it looks good but also the ease of ordering and swift delivery.
Helpful Report
Posted 2 weeks ago
Hi Terence, thank you for your 5 star rating for Jupiter Blue Ltd. It's great to hear that the OKP Folding Loft Ladder blends well into your ceiling and looks nice after installation. In addition, it's good to know you were able to place your order easily and the delivery was swift. Thank you again for the review and feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 2 weeks ago
Delivered on time and well packaged. Just one thing, the lip to screw the door to the joists is narrow so there is very little room to play with,
Helpful Report
Posted 2 weeks ago
Thank you Lucy for the 5 star rating for Jupiter Blue Ltd! It's great to hear that the order was delivered on time and was well packaged. Thank you for your feedback we will take your comments in consideration for future product development. Best regards, Jupiter Blue Ltd Customer Support
Posted 2 weeks ago
I haven't fitted the loft hatch yet but I'm very impressed with the quality of the product. Have no doubt it will look perfect when fitted.
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Posted 2 weeks ago
Hi Alan, thank you for your 5-star rating of Jupiter Blue Ltd. We appreciate your feedback Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 2 weeks ago
I bought a bespoke attic hatch and ladder and was absolutely satisfied with the product and service. The hatch was of very good quality and easily fitted by 2 people. I chose the option with the 50mm lip as, whilst measuring before ordering, I noticed that my attic hatch was slightly narrower on one side (by approx. 5mm). I ordered for the more narrow measure. The 50mm lip masked the imperfection. Very happy customer!
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Posted 3 weeks ago
Hi Peter, thank you for taking the time to leave us a 5-star rating! We are thrilled to hear that you are happy with the bespoke loft hatch and ladder you purchased from us. Thank you once again for the review. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 weeks ago
Very good product , fast delivery and fantastic customer service
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Posted 3 weeks ago
Thank you for your 5-star rating of Jupiter Blue Ltd! We truly appreciate your review. We are thrilled to hear that you found our product to be very good, and that our delivery was fast and efficient. Thank you once again for taking the time to share your positive experience with us. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 weeks ago
Good delivery time and quality item many thanks
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Posted 3 weeks ago
Thank you Michael for rating Jupiter Blue Ltd with 5 stars! We are thrilled to hear that you were satisfied with the delivery time and quality of your recent purchase. Once again, thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 weeks ago
We have found Jupiter Blue to be outstanding. Thier Website is easy to negotiate and order from. Thier support team are knowlegable and helpful and the cost structure is fair. I would recommend them to anyone.
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Posted 3 weeks ago
Hi Peter, thank you for your 5-star rating of Jupiter Blue Ltd! It's wonderful to know that our website has been easy for you to navigate. Additionally, we're glad to hear that our support team has been knowledgeable and helpful in assisting you. Thank you again for your review. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 weeks ago
Very detailed description of product and excellent delivery.
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Posted 3 weeks ago
Hi Gholamreza, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your positive feedback. We're thrilled to hear that you found our product's description very detailed and our delivery service excellent. Thank you once again for your kind words. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 weeks ago
Great service, Ineeded a new loft hatch for my workshop, took the existing measurements, sent them in a within two weeks the bespoke loft hatch was here. I can highly recomened this company.
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Posted 3 weeks ago
Thank you Karl for your five-star rating of Jupiter Blue Ltd! We are thrilled to hear that you had a good experience with our company. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 weeks ago
Ordered a custom loft hatch, fitted perfectly.
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Posted 3 weeks ago
Hi Paul, thank you for taking the time to give Jupiter Blue Ltd a 5-star rating! We are delighted to hear that you are satisfied with our services and that the loft hatch fitted perfectly. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support
Posted 3 weeks ago
Jupiter Blue Ltd is rated 4.9 based on 1,691 reviews