Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Jupiter Blue Ltd Reviews

4.9 Rating 1,689 Reviews

98 %

of reviewers recommend Jupiter Blue Ltd

Company Reviews

Product Reviews

4.9

Based on 1,689 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01937325325

Email:

martin@jupiterblue.co.uk

Location:

Tockwith, North Yorkshire,
Tockwith
North Yorkshire
YO26 7QF

Write Your review

Tell us how Jupiter Blue Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jupiter Blue Ltd 5 star review on 8th April 2024

Jupiter Blue Ltd 5 star review on 21st March 2024

Jupiter Blue Ltd 5 star review on 14th March 2024

Jupiter Blue Ltd 5 star review on 4th March 2024

Jupiter Blue Ltd 5 star review on 4th March 2024

Jupiter Blue Ltd 5 star review on 19th February 2024

Jupiter Blue Ltd 5 star review on 15th February 2024

60

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service delivery and ordering was goodbut the access panel door was let down by a poor quality /flimsy plastic lock cover. This plastic cover will snap after several uses or will go brittle and snap over a short time. Also there were no side fixing points for the panel which meant additional joinery work to fit top and bottom fixing rails. As many of these panels will be fitted between existing vertical timber studs side fixing holes would make the job much easier.”

Posted 2 weeks ago

Thank you for the review for Jupiter Blue Ltd. We appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Service

Posted 2 weeks ago

“Delivery and communication excellent good quality product and very straightforward to fit so all in all good value purchase”

Posted 2 weeks ago

Thank you for your 5-star rating for Jupiter Blue Ltd! We appreciate your feedback and are thrilled to know that you had a positive experience with us. Once again, thank you for your review and for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Service

Posted 2 weeks ago

“I purchased the bespoke 1hr fire access door / panel, it's a well made product, dimensions were correct, arrived undamaged on time even though we had 2-bank holidays between my order & delivery. Very happy, would buy again.”

Posted 2 weeks ago

Thank you Michael for your 5-star rating of Jupiter Blue Ltd! We are thrilled that you had a positive experience with us. It's great to hear that you are satisfied with the bespoke 1hr fire rated access panel you purchased. We take great pride in ensuring that our products meet the highest standards of quality. Thank you for your feedback. Best regards, Jupiter Blue Ltd Customer Service

Posted 2 weeks ago

“Brilliant all round. Good price, good service, good quality and fast delivery. Would recommend to anyone. Thanks”

Posted 2 weeks ago

Hi Gary, thank you for the 5-star rating! We're thrilled to hear that you had a good experience with Jupiter Blue Ltd. Your recommendation means a lot to us. Thank you again for the feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 2 weeks ago

“excellent service and delivery and item.great”

Posted 3 weeks ago

Hi Julie, thank you for your 5-star rating of Jupiter Blue Ltd! It's fantastic to hear that you found our service and delivery excellent, in addition you found the item you ordered to be great. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“Great website , easy to select the great products. Delivery and communication superb,”

Posted 3 weeks ago

Thank you Mark for giving Jupiter Blue Ltd a 5-star rating! We are thrilled to hear that you found our website user-friendly and you were able to easily select the products you were looking for. We appreciate your feedback about our delivery and communication services. Thank you for the review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“I am extremely happy with the quality of the product from Jupiter Blue. The loft hatch arrived sooner than expected, was spot on the dimensions I requested, and was very easy to fit. The finish is excellent and the hatch looks great in situ. Thanks”

Jupiter Blue Ltd 5 star review on 8th April 2024

Posted 3 weeks ago

Thank you Steven for your 5-star review of Jupiter Blue Ltd! We are thrilled to hear that you are happy with the quality of our products. We're pleased that the installation process was hassle-free and that you're delighted with the finish of the hatch. Thank you once again for your review. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“No point in writing this ad icy or even opened the box that the loft hatch came in. But seeing as you have asked for a review I can only say that the box appears to be well wrapped”

Posted 3 weeks ago

Hi Michael, thank you for the review. We appreciate your feedback and are thrilled to hear that the box containing the loft hatch came well wrapped. Thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 3 weeks ago

“I have JUST installed my loft hatch into my 18th-century home. It's fair to say the house itself is a nightmare. However, the hatch was SO easy to install. 10 screws, and I was able to do it all solo. I did phone Jupiter twice, and on both times, I spoke to extremely friendly and knowledgeable staff members. This is a great company that I would highly recommend. The product is 5 stars, customer service is 5 stars!”

Posted 3 weeks ago

Thank you Chris for your 5-star rating. We are thrilled to hear that you had a positive experience with us. Thank you for our feedback. Best regards, Jupiter Blue Ltd. Customer Support

Posted 3 weeks ago

“Had nothing but a great service from these guys from the purchase to a slight issue of a missing key but resolved within no time and rapid replies”

Posted 1 month ago

Hi Chris, thank you for the 5-star rating for Jupiter Blue Ltd! We appreciate your feedback. Best regards, Jupiter Blue Ltd. Customer Support

Posted 4 weeks ago

“Looked in the usual DIY storse's for my loft hatch door, found nothing suitable, the doors available were either smaller or too big which would have extended the project, until l came across this company Jupiter Blue, found what I needed, right price, the door looked nicer than the one I replaced, bigger on the outter frame which meant no repair, win win, product came promptly, thank you Jupiter Blue”

Posted 1 month ago

Hi Beverley, thank you for your 5-star rating of Jupiter Blue Ltd! It's great to hear about your positive experience with us. We're delighted to have been able to provide you with the loft hatch you needed. Thank you once again for the feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Great product staff very helpful”

Posted 1 month ago

Hi Barry, thank you for your 5-star rating and review of Jupiter Blue Ltd! We're delighted that our staff were able to provide you with helpful assistance and you are happy with your purchase. Once again, thank you for taking the time to share your positive experience with us. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Seamless and excellent refund service”

Posted 1 month ago

Hi Mark, thank you for your 5-star rating of Jupiter Blue Ltd! Thank you for the feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 4 weeks ago

“Purchased a loft hatch good product and easy to fit Excellent delivery service”

Posted 1 month ago

Hi Derek, thank you for your 5-star rating of Jupiter Blue Ltd! We appreciate your feedback and are thrilled that you are satisfied with our products and services. Once again, thank you for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“good sales team and good delivery”

Posted 1 month ago

Hi Jeffrey, thank you for your 5-star rating! We're thrilled to hear that you had a positive experience with our sales team and efficient delivery service. Thank you once again for choosing Jupiter Blue Ltd! Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“The product was heavy to work with, but when put in place, looked great. The only negative was the hatch had insulation showing, which we have now covered due to bits falling off when hatch was accessed.”

Posted 1 month ago

Thank you Anne for your 5-star review of Jupiter Blue Ltd. We're thrilled to hear that despite the challenges of the product being heavy to work with, it turned out to look great once in place. We apologize for any inconvenience caused by the insulation showing on the hatch. We appreciate your feedback for future design. Thank you again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Very happy with my lofthatch cover that was made to measure.”

Jupiter Blue Ltd 5 star review on 21st March 2024

Posted 1 month ago

Thank you for your 5-star rating of Jupiter Blue Ltd! We are thrilled to hear that you are very happy with your made-to-measure loft hatch. It's fantastic to know that our product met your expectations. Thank you once again for choosing Jupiter Blue Ltd. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Easy to order and as the hatch is bespoke, reasonable cost too. Looks good and easy to fit.”

Posted 1 month ago

Thank you for taking the time to give us a 5-star rating! We're thrilled to hear that you found our ordering process easy and the bespoke hatch reasonably priced. Furthermore, we're delighted that the product looks good and was easy for you to fit. Once again, thank you for your feedback Best regards, Jupiter Blue Ltd Team

Posted 1 month ago

“It was as I wanted”

Posted 1 month ago

Hi Richard, thank you for your 5-star rating of Jupiter Blue Ltd! Glad we were able to help, we appreciate your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

“Great product fast delivery”

Posted 1 month ago

Thank you Francis for giving Jupiter Blue Ltd a 5-star rating! We're delighted to hear that you found our product great and that the delivery was fast. Thank you again for your feedback. Best regards, Jupiter Blue Ltd Customer Support

Posted 1 month ago

«
1
2
3
4
5
»

Jupiter Blue Ltd is rated 4.9 based on 1,689 reviews