Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,968 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my order of netted birch logs - good value, as described, delivered promptly and conveniently, and the website was user friendly. Logs and kindling both burning well - Thank you!”

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“Excellent logs, great value, very speedily delivered. The only thing that would make me hesitate in future is the massive wooden pallet they were delivered on, which the delivery service told me I had to accept. It’s too big to get into the car to take to the dump without sawing to dismantle. If you could sort this out you’d be perfect! Thanks.”

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“Excellent logs Excellent kindling Fast easy delivery Recommended without hesitation.”

Logs Online 5 star review on 8th September 2020

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“prompt service and good logs.”

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“I asked if they were smoke free logs, I was told yes and they are NOT. VERY DISAPPOINTED especially how expensive they were!”

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“Will definitely use again. Shame I didn’t find them earlier.”

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“Excellent service and good value.”

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“Great quick service, I would certainly recommend this company if you need logs. I will be getting my logs from them in future.”

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“Great product. Only issue is that one of the bags had open fed spilling charcoal residue into the box. Tried product. Worked well in new battery operated barbecue. Great delivery speed. Thanks”

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“Excellent service Delivery to door Would highly recommend”

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“Lovely bit of hardwood for my pizza oven. Speedy delivery and the burn quality is great”

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“I was very happy with my delivery of firewood. It arrived on time and the wood is great quality.”

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“Easy to order and fast delivery.”

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“Excellent service, good quality product”

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“logs are absolutely fine. The website itself was very clumsy and difficult to use for the checkout process. I wanted to order twice the amount I did, but when the order went through, it was only for one lot. Don't know why.”

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“We are charcoal devotees and this is the best we have ever used.”

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“Very prompt service, product arrived in good condition and has been used already”

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“Excellent services and product.”

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“Easy to use web site, prompt delivery, good packaging and very good logs for pizza oven. Will use again.”

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“Delivered on time and as described. What’s not to like?”

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Logs Online is rated 4.7 based on 1,968 reviews