Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,968 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery and good value for charcoal ordered”

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“Fast, efficient service and great quality logs”

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“Fast and efficient. Happy to use again in the future.”

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“Quick service and delivery. Delivery guy was very helpful managing to place the pallet precisely where I needed it. Will buy again. Excellent”

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“Fast turnaround in difficult times - product and delivery all as expected. Good.”

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“Excellent service and reasonable prices The best Charcoal you can get & I've tried most.”

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“Arrived when specified although the box was broken the actual bag was fine so didn’t make a complaint.”

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“It was fairly easy to identify a suitable logs package and place the order. The logs were delivered just a few days after the order was placed - within the expected timescale. Delivery and offloading at home was carried out efficiently and the deliverer was very helpful.”

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“Good product, good service!”

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“Great ash logs ! Arrived really well packed in a crate. Good price & fast delivery. One of our bags of kindling was missing from our order, but they sent this a few days later by DHL and added a box of log lites in as a sorry ! Great service, would highly recommend and will certainly use again !”

Logs Online 5 star review on 17th August 2020

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“superb delivery time thanks”

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“Good quality logs delivered on time”

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“Very prompt service. Order arrived as promised. I will use them again.”

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“This is my second order, As always superb dry and hot burning logs, quick delivery and well packed from the rain. I will always use these people for my logs”

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“Excellent service and delivery lads very helpful when I asked for a particular spot to put the load, I'll be back for sure ,Thanks Paddy”

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“The Logs where great. The barrow bags helped us alot as we could leave a couple of bags till latter. Arrived on time and delivered to drive way. Will go for a larger load next time as we now know delivery to drive way.”