Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,969 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second year I have ordered from Logs Online. Great selection and good deals. I can't fault the service. I would recommend and will use again.”

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“Excellent log quality and size and fast delivery service. ( I did ask the delivery driver to take away the pallet and bag from our last delivery which he advised he would but was not taken away)”

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“Great delivery guys. Hope the oak is as good as the beech last year. Might need a touch more seasoning”

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“Lovely logs conveniently packaged bit expensive”

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“One smaller box damaged”

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“Everything from Logs Online was spot on apart from the fact that logs were delivered two days before the date I had expressly chosen, knowing I’d be out if delivered earlier. Left with a neighbour. Other than that, no complaints at all.”

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“Very good service, I just wish they used more of the large sacks for other woods, as they are much easier than a stacked pallet for urban households.”

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“The logs are good, couple slightly oversize but easily split. Burns well, plenty of heat. The pallet makes excellent kindling.”

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“Logs great. Delivery was a problem.”

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“Excellent product; really good quality kiln dried logs. They burn slow and hot in my log burners. Also, customer service is very good indeed. I would recommend using the online chat to resolve any queries you might have. They are extremely helpful.”

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“Very quick delivery logs burn well”

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“Very, very pleased with the delivery. The oak, which I receive, burns very well and leaves little ash. My only gripe would be to say that there are too many smaller pieces. Small pieces are great at start up, but I'd like a greater percentage of larger pieces please. (I can always cut them down.)”

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“Easy to order and quick delivery. Very efficient”

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“Delivered on time at reasonable price. Logs burn well. Pallet makes excellent kindling.”

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“Good quality logs. Delivered on time by helpful delivery driver. A little pricey.”

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“Great product, very pleased”

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“Efficient and timely service - good dry logs”

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“Easy to use website, prompt delivery of product at a good price.”

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“Wood is good, well dried (has to be really!). second time I have used them The cardborad boxes used are too flimsy. Out of four boxes delivered (one box per 20Kg) so far, three had ripped apart during delivery.”

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“Helpfull and efficient.”

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Logs Online is rated 4.7 based on 1,969 reviews