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Logs Online Reviews

4.7 Rating 1,790 Reviews
94 %
of reviewers recommend Logs Online
4.7
Based on 1,790 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Logs Online Reviews

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.





We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

International House 307 Cotton Exchange,
Liverpool
Liverpool
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Logs Online 5 star review on 22nd October 2024
Alex M
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 14th May 2024
Julian
Logs Online 5 star review on 25th October 2023
Orlando C
Logs Online 5 star review on 16th October 2023
Tony
49
Anonymous
Anonymous  // 01/01/2019
Excellent products, delivered promptly.
Helpful Report
Very easy to order, arrived in a timely manner and the cheerful delivery guy helped me maneuver the crate into my garage. The logs are of good quality and deliver excellent heat.
Helpful Report
Hust in time fir Xmas. Super wood. Burns hot and clean. Quick delivery after ordered.
Helpful Report
Delivered on time at reasonable price. Logs burn well. Pallet makes excellent kindling.
Helpful Report
Great company to deal with. Great quality wood which is well packaged, great communication, easy to order and fast delivery. Highly recommended.
Helpful Report
Very happy with the service will use them again probably not birch though try something else
Helpful Report
Delivered on time and well packaged. Logs look good, dry good communication.
Helpful Report
Excellent customer service and great product
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Excellent service, fantastic delivery driver
Helpful Report
Very simple ordering process. A decent pallet of logs for a reasonable price. Good quality small-medium logs that burn well. Excellent delivery time and service. Highly recommended.
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Brilliant as usual
Helpful Report
The logs veried in size. To many were too small to be effective.
Helpful Report
Good quality and size selection of logs. Fast and reliable delivery too. Will definitely order my logs from Logs Online again.
Helpful Report
The oak logs are dry and burn really hot. The crates contain quite a lot of wood as well if you have the patience to saw them up.
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Great service
Helpful Report
Although there was a mix up with the delivery it was promptly sorted out. customer service is excellent. The logs arrived well packaged in a hippo bag which was wrapped in plastic so that even though it rained logs stayed dry. The logs themselves light quckly and give out plenty of heat. This is the first timeI have purchased from Logs Online and these are the first logs that didn't spit which was a bonus for an open fire. Competitively priced. very happy.
Helpful Report
Great quality wood. Delivery was quite fast and helpful. A bit more visibility of the timing of delivery would have been useful but all things considered, very good.
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Very efficient delivery and good dry logs
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So wonderful to have these amazing birch logs delivered to our door. They are dry and smell fresh and woody. Superb.
Helpful Report
Logs good size and burning well. Logs online service good. However the delivery driver was rude and unapproachable.
Helpful Report
Logs Online is rated 4.7 based on 1,790 reviews