Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous lights and the LED is a real bonus and improvement. I’m about to order some more for my granddaughter’s room in her new house. I love your company and you are always so helpful on the telephone 📞💕👍🏻😊🌈”

Helpful Report

Posted 8 years ago

“Your website was ready to use and a great tool to customise your own light mix, with a button to change the colour variation on the light string. Great! Order was delivered quickly and very well packed. Thanks!”

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Posted 8 years ago

“Lovely, very responsive company to deal with. Lights are beautiful and I would like have another set to change the ambiance of a room. I chose oatmeal very calming and I’d love to get some coloured ones for Christmas! Just one thing it would be great if the lights had an on/off switch instead of just a plug.”

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Posted 8 years ago

Dear Liz, Thank you kindly for your warm and lovely feedback; I am so glad you love your light-set and agree that Oatmeal is a beautiful subtle, understated colour (it is very popular!). Our newest LEDs do have a light switch on them so if you ever wish to purchase some in the future please email me at hello@cableandcotton.com and I will be of help! Yours warmly, Kate

Posted 8 years ago

“So impressed. My first set of lights was faulty but they replaced them and resolved the issue without delay. Top customer service”

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Posted 8 years ago

Dear Jenny, Thank you so much for your kind feedback - I am delighted your cable is now up and running, and you can enjoy your new light set. Yours warmly, Kate

Posted 8 years ago

“Excellent service. Lights arrived very quickly. Very pleased with my lights Very efficient. Thank you”

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Posted 8 years ago

“Lights are really pretty and when I had a problem with them I got a quick, helpful and friendly email back.”

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Posted 8 years ago

“Love them , a lovely edition to any room”

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Posted 8 years ago

“Great product, lovely colours bought them to cheer up my daughters university accomodation design based on plans for Swedish prison cells, the lights have really brought a little bit of homeliness.”

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Posted 8 years ago

Dear Sally, Thank you for your lovely post - which also made me laugh! Which architect designed those university rooms?! Our lights are a great way to personalise a small space and therefore perfect for new students away from home for the first time. I am so glad your daughter can lighten her room up with her Cable and Cotton light set, and I wish her every success at Uni! Yours warmly, Kate

Posted 8 years ago

“Quick delivery service, lights are so effective, good quality”

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Posted 8 years ago

“Great product. Great service.”

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Posted 8 years ago

“"I love the new led lights, I\u2019ve done this with them! See photo \r\n\ud83d\ude03 so happy! "”

Cable and Cotton 5 star review on 8th November 2017

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Posted 8 years ago

Dear Alice, What a great photo! Thank you so much for sharing it, and for taking the time to post your review. Enjoy!... Yours warmly, Kate

Posted 8 years ago

“Fabulous lights, we love them. We received great service in the shop during our stay in Brighton and also when we ordered online. Would highly recommend!!”

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Posted 8 years ago

Dear Tracey, Thank you so much for your kind post about your experience with us here in our dear Brighton shop. - it means the world when we get lovely feedback like that! I am also of course delighted that you love the lights too - enjoy them to the max on these long winter months! Yours warmly, Kate

Posted 8 years ago

“Excellent customer service”

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Posted 8 years ago

“I have been pleased with all strings of lights and replacement shades I have received”

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Posted 8 years ago

“My first set of the new LED lights, I love them so much I have sent for another set to replace the string in my bedroom. I like how they are now a single string instead of a loop and they have a switch”

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Posted 8 years ago

Dear Tanya, Thank you so much for showing us your new LED lights - they look ab fab! I also have a set over the fireplace and love turning them on when I get home (especially when it is dark and cold like nowadays!). I hope you enjoy them for a long time to come. Yours warmly, Kate

Posted 8 years ago

“Excellent customer service and lovely product!”

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Posted 8 years ago

“Great, unique product, great service; what’s not to like?!”

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Posted 8 years ago

“After a long and tiring commute I come home and switch my lights on and they always make me smile, literally brightening up my day!”

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Posted 8 years ago

O dear Sarah - I could not agree more! Thank you for your lovely post - I also rush home to put them on (even though I work all day with them!). Enjoy... Yours warmly, Kate

Posted 8 years ago

“Very satisfied with the product”

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Posted 8 years ago

“Oh guys, I’m so sorry but I didn’t open my parcel until about 3 weeks after it had arrived. At which point I realised it was the wrong order! Figuring it was a bit late to query this I just kept the order as it had the spare set of lights i’d originally ordered in it. Hope this didn’t cause you too much bother, and sorry I never brought this up sooner. The lights are pretty amazing though. Thanks!”

Helpful Report

Posted 8 years ago

Dear Morven, Thank you for your post - I do hope it is all sorted for you now? I am so sorry you got the wrong order - it sounds as though you have kept it anyway? Please do let us know if you ever order again at hello@cableandcotton.com and we will do out very best to ensure it all goes smoothly next time! Yours warmly, Kate

Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews