Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,400 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The slits in the bulbs arent quite big enough for the LED inserts, I had to enlarge each with a craft knife just a little.”

Helpful Report

Posted 3 weeks ago

“Beautiful lights but my heart sank when I realised you need to thread every tiny led light into a cardboard-type bauble. They are relatively expensive for something you have to make yourself. However, once done they are beautiful unusual lights”

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Posted 2 months ago

“Had a small issue to start with but it was resolved eventually and the customer service teams were great. The lights look really good quality although I haven't tried them yet as they are a present.”

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Posted 2 months ago

“I have purchased a lot from you in the past but not as pleased with the colours this time. Ordered sage and sapphire and they were much brighter than the picture. Have now re ordered pale blue and white.”

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Posted 2 months ago

“Would have been 5* but the slits that need to be in the balls were not actually in all the balls so I had to cut them. Apart from that I was delighted with my purchase.”

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Posted 3 months ago

“Good quality a bit of work required to extend slits to get LED into the balls”

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Posted 5 months ago

“I just wanted a new light string since I had all the balls. They were very slow to answer my emails, but in the end I managed to get what I wanted and with 20% off. Once the order was done, the string and usb plug arrived in 3 days.”

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Posted 7 months ago

“Some of the cotton balls had no slit in them. Also the gold ones were not as robust as the red ones. However, they are a great product and look lovely when they are on.”

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Posted 7 months ago

“The service was speedy and the lights look great. I struggled a bit attaching the balls to the lights as they easily dented while trying to insert the light button, but I got there in the end.”

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Posted 9 months ago

“Excellent except: teal and sage green. They sent 5 sage green and three teal instead of four of each. Easily done because they’re almost identical which is disappointing. Note going to have to try and get some additional ones so all colours not swamped by eight virtually the same.”

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Posted 1 year ago

“Looks brilliant and makes my room feel a lot more cozy! Only critique is that I wish there were hooks or something to help hang them included for the price, other than that they're perfect.”

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Posted 1 year ago

“Very hard to insert led lights into the cotton balls but once they are in and hung up they look lovely”

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Posted 1 year ago

“Lovely lights, good delivery time. 8 out of the 10 globes didn’t have slits but soon sorted with some sharp scissors. I ordered two more sets immediately!”

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Posted 1 year ago

“This new set of lights replaces the original set very well.”

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Posted 1 year ago

“Great idea, made locally. Effective after patient work on making them. Only real snag is the balls are very subject to damage ie soft. Was expecting something more rigid. Lovely colours tho, decoration not lighting Well done Henfield!”

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Posted 1 year ago

“The product is very good - and is the fourth set I have purchased but I wasnt happy as the day after I placed an order for my 35 light set, I got an e-mail offering 25% off same item”

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Posted 1 year ago

“One of the colours , a lime green was not up to standard. Very soft and fraying where the hole was to insert the light. Where all the others were still and robust the lime green was really squishy. This is my second order. I love the product but was a bit disappointed with these particular ones!”

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Posted 1 year ago

“Great service, my enquiry was dealt with very quickly and delivery was very fast. I have been buying from you for years and you have remained super . Thanks”

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Posted 1 year ago

“Bought an extension for an existing set of the companies festoon outdoor lights, ordered filled promptly, postage seemed a bit excessive. A robust product.”

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Posted 1 year ago

“quick delivery - good product. Would ahve given 5 stars if delivery free”

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Posted 2 years ago

Cable and Cotton is rated 4.8 based on 3,400 reviews