Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,156 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,156 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 20th February 2024

Anonymous

Lesley Beck

Cable and Cotton 5 star review on 22nd January 2024

Jane Burnett

Cable and Cotton 5 star review on 7th January 2024

Allison McKay

Cable and Cotton 5 star review on 15th December 2023

Devan Wentworth

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery - good product. Would ahve given 5 stars if delivery free”

Helpful Report

Posted 2 months ago

“Great product and super nice customer service”

Helpful Report

Posted 2 months ago

“Some of the balls were dented and required reshaping on arrival”

Helpful Report

Posted 3 months ago

“I’ve used this company for about 12 years (before they switched to LED even!) I love them, my last set lasted 8 years before they stopped working of almost constant use. I love the lights, however for the price I really think a plug should be included. The website say it uses the same as your phone charger but actually it’s the usb one which is pretty old school now and my phone hasn’t used that type of charger for a long time now. So after spending £50+ on a set of lights I had then go and purchase something extra for them to work. Only issue but other than that fab fab fab!”

Helpful Report

Posted 3 months ago

“Bought to replace old lights bought from their shop years ago which had blown , took sometime tracking them down online as didn’t have the company name. Replaced the Pom poms hoovered the dust off and easily popped them on new cable. Good as new”

Helpful Report

Posted 4 months ago

“Excellent product but would've liked a plug with them”

Helpful Report

Posted 4 months ago

“Good e perince , quality product”

Helpful Report

Posted 4 months ago

“Easy to use website, price of product reasonable, delivery pretty quick.”

Helpful Report

Posted 5 months ago

“Came quickly and as,we've had them a few times before we knew they'd be good.”

Helpful Report

Posted 5 months ago

“Lovely lights and great service: they arrived very quickly. My only criticism is that the different blues in this collection are so similar as to be almost impossible to tell apart.”

Helpful Report

Posted 6 months ago

“Love the products, packaging and speedy of delivery. I felt the item was a bit pricey and would be more inclined to buy from C&C again if they were slightly lower priced, but I appreciate that they offer a bespoke service. One of my cotton balls arrived crushed, however I managed to fix it by poking a chopstick into the hole and pushing it out.”

Helpful Report

Posted 7 months ago

“website a little confusing.”

Helpful Report

Posted 7 months ago

“Love the product but a wee bit pricey. I still buy though😂😂”

Helpful Report

Posted 1 year ago

“It was so nice to find just replacement balls without having to buy a whole new light string”

Helpful Report

Posted 1 year ago

We are so glad to hear that you liked the cotton balls ! P.S. We love the blue and silver colour choice :)

Posted 1 year ago

“Lovely bright lights with great colours. One star off for having to assemble yourself. Given the price I would have hoped to have them ready to use.”

Helpful Report

Posted 1 year ago

“Great service, very quick delivery, look great but a shame the led light strings dont last very long.”

Helpful Report

Posted 1 year ago

“Great service from Cable & Cotton as usual. I was however having to buy replacement blue bulbs for my Festoon outdoor lights. I have two sets connected, and they are beautiful and colourful all year round, but unfortunately, all of the blue bulbs have failed over time, whilst all of the other colours have been fine. Luckily the price of replacements is extremely reasonable, and well worth it to restore our lights to their full glory.”

Helpful Report

Posted 1 year ago

“A great product, you can change the look of your room by changing the colour of the covers on the lights. The ordering process is user friendly.”

Helpful Report

Posted 1 year ago

“Lovely product. Only negative was that even if you buy a pre chosen set and not your own colours then you still have to make yourself. Would have expected them to have been made for customer. However once constructed they look great.”

Helpful Report

Posted 1 year ago

“Lovely coloured lights. A bit harder to insert the new style led lights than the older style. Still love these lights and highly recommend them.”

Helpful Report

Posted 1 year ago

Cable and Cotton is rated 4.8 based on 3,156 reviews