Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,361 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 22nd August 2025

295

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still supporting old strings with the excellent led up grade Unusual these days in our easily disposable world”

Helpful Report

Posted 2 hours ago

“Bought Autumn Leaves and absolutely love them. Had to watch the video to see exactly how to assemble, but was quite easy. Will be buying some more, the only problem is deciding which ones!”

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Posted 4 hours ago

“Lovely lights, they just look beautiful”

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Posted 6 days ago

“Lovely lights, which were delivered really quickly.”

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Posted 6 days ago

“Great service, and fabulous lights as always- thank you”

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Posted 1 week ago

“A great company. Best website. Quick response & delivery. Perfect 👌”

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Posted 1 week ago

“I had made a mistake in my order so I emailed the company & they replied instantly, changed the order to what it should have been & the lights were delivered within 2 days. They were for Christmas, so red, green & silver - my daughter is delighted with them. She already has a string of lights in her kitchen which are pale blue, white & grey - they really brighten up her kitchen & she loves them both. Great quality & customer service.”

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Posted 1 week ago

“Very fast fulfilment of order. Dimmer switches a great addition”

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Posted 2 weeks ago

“Speediest delivery, fairy lights best I’ve ever purchased and so simple to set up. They’ve transformed my bedroom”

Cable and Cotton 5 star review on 3rd November 2025

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Posted 2 weeks ago

“Customer Service at Cable and Cotton is excellent - polite, friendly and helpful. The lights are lovely too!”

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Posted 2 weeks ago

“Excellent product and service. Thank you”

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Posted 3 weeks ago

“I love my lights, I had them originally maybe 18 years ago, you could replace the bulbs then ! I am now on my second set of l e d string, but the same balls, always good customer service, very happy.”

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Posted 4 weeks ago

“Unique and beautiful lights.”

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Posted 1 month ago

“Terrific customer service”

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Posted 1 month ago

“I bought some replacement cotton ball lights to replace some in an existing light set, to fit in with a new decoration scheme. Easily ordered, reasonably priced, delivered promptly - all okay”

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Posted 1 month ago

“Lovely lights, came quickly and very well packed”

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Posted 1 month ago

“Absolutely perfect! Arrived very quickly and well packaged!”

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Posted 1 month ago

“The cotton ball lights a gorgeous, j have whites and grey in my kitchen and the hot chocolate string for my summer house. They look absolutely beautiful”

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Posted 1 month ago

“web site easy to use and delivery very very fast .Thankyou”

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Posted 1 month ago

“Thankyou! Easy to order, prompt delivery - although I wasn't impressed by DPD - I waited in for a delivery only to receive a text which must have arrived when I was in the bathroom, with a picture of my gates saying they were sorry I wasn’t in??! So I had to collect from a shop - heavy boxes!!😠”

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Posted 1 month ago

Cable and Cotton is rated 4.8 based on 3,361 reviews