Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,350 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,350 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 22nd August 2025

295

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service. Thank you”

Helpful Report

Posted 4 days ago

“I love my lights, I had them originally maybe 18 years ago, you could replace the bulbs then ! I am now on my second set of l e d string, but the same balls, always good customer service, very happy.”

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Posted 5 days ago

“Unique and beautiful lights.”

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Posted 1 week ago

“Terrific customer service”

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Posted 1 week ago

“I bought some replacement cotton ball lights to replace some in an existing light set, to fit in with a new decoration scheme. Easily ordered, reasonably priced, delivered promptly - all okay”

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Posted 2 weeks ago

“Lovely lights, came quickly and very well packed”

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Posted 2 weeks ago

“Absolutely perfect! Arrived very quickly and well packaged!”

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Posted 2 weeks ago

“The cotton ball lights a gorgeous, j have whites and grey in my kitchen and the hot chocolate string for my summer house. They look absolutely beautiful”

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Posted 2 weeks ago

“web site easy to use and delivery very very fast .Thankyou”

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Posted 3 weeks ago

“Thankyou! Easy to order, prompt delivery - although I wasn't impressed by DPD - I waited in for a delivery only to receive a text which must have arrived when I was in the bathroom, with a picture of my gates saying they were sorry I wasn’t in??! So I had to collect from a shop - heavy boxes!!😠”

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Posted 3 weeks ago

“Great product and unbelievably fast delivery!”

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Posted 3 weeks ago

“The lights are for a wedding present and I'd delayed in ordering so your colourful web site with loads of choice, very efficient communications and quick delivery have saved the day. Thank you!”

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Posted 3 weeks ago

“Super speedy delivery. Delighted that my replacement string of bulbs have revived the Cable & Cotton lights I’ve had for more than a decade!”

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Posted 1 month ago

“Beautiful lights! Straightforward delivery. Love that the connections don't change over the years like other brands - makes it super easy to extend.”

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Posted 1 month ago

“Beautifully boxed, top quality and swift to arrive. I have cable and cotton lights around my house. They are good quality and are must for the home.”

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Posted 1 month ago

“Ordered an extension cable (had to rearrange my plugs) in the afternoon and it was with me before 8am the next day! Very impressive.”

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Posted 1 month ago

“I’ve had a string of lights for many em years and enjoy them daily. Great after sales service!”

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Posted 1 month ago

“I love the colours and the new LED lights - adds a touch of colour to any room in my humble opinion. I had a mixup with my online order and the team sorted it out straight away, am mightily impressed with both their products and customer service.”

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Posted 2 months ago

“Excellent quality of product beautifully packed, very professional looking in every respect.”

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Posted 2 months ago

“Delivery worked well and on time. The lights themselves are excellent. I would have prefered the length of wire between each light to be longer. Just pleased however for the cotton ball lights to be back working again.”

Helpful Report

Posted 2 months ago

Cable and Cotton is rated 4.8 based on 3,350 reviews