Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,436 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 30th June 2026

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a problem .i emailed you. No response. Fortunatwly we resolved the issue ourselves”

Helpful Report

Posted 2 days ago

“Love the lights. Unfortunately ended up with 2 very similar colours as the website image wasn’t accurate for sage green. Emailed with feedback but no reply. Believe it or not the teal / greens in my pic are supposed to be different 🥲”

Helpful Report

Posted 5 days ago

“Beautiful lights, exactly as described. Very well packaged and arrived incredibly quickly. Easy to order using the website too. All in all excellent service, highly recommended!”

Helpful Report

Posted 5 days ago

“Love them. I will order more, so much better quality than my old b&q ones!”

Cable and Cotton 5 star review on 18th July 2026

Helpful Report

Posted 1 week ago

“I love my lights! They are fabulous quality and because they can be customised they co-ordinate perfectly with my colour scheme. Also, delivery was extremely quick - I received them within a couple of days of placing the order. I enjoyed them so much I ordered another set.”

Helpful Report

Posted 2 weeks ago

“Prompt, helpful response to my enquiry. Thank you.”

Helpful Report

Posted 2 weeks ago

“Beautiful lights. Loved picking my own colours to match my curtains. Packaging was great and shipping was quick. Great company!”

Helpful Report

Posted 3 weeks ago

“Ordered some lights late last week and they've turned up today. Really pretty and so easy to put together. I'm so pleased with them.”

Helpful Report

Posted 3 weeks ago

“Love these lights. They are sturdy and survive the weather. They look great too.”

Helpful Report

Posted 1 month ago

“Delighted with this new set of your baubles. We already have a set in the living room, going strong after many years and this new set is for our bedroom. This time I added a dimmer switch which is a really good idea.”

Helpful Report

Posted 1 month ago

“Lovvvveeeeee them!”

Helpful Report

Posted 1 month ago

“The order arrived very promptly and the colours were just what I wanted. I have had my lights now for around 5 years, they are still going strong. I have just changed my colour scheme so great that I could buy replacement balls.”

Helpful Report

Posted 1 month ago

“Excellent product as always and fast efficient delivery. Thank you.”

Cable and Cotton 5 star review on 31st May 2026

Helpful Report

Posted 1 month ago

“This was my second order from Cable & Cotton - fantastic quality and great customer service!”

Helpful Report

Posted 1 month ago

“I absolutely adore these cotton ball lights. They bring a room to life. Please always make them.”

Helpful Report

Posted 2 months ago

“Lights arrived but less than half of them light up. I’ve emailed several times but no reply and no phone number published on the website. Will amend this review once the lights are replaced.”

Helpful Report

Posted 2 months ago

Hi Teresa, We are really sorry to hear that less than half of the lights were working when they arrived. I also apologise that you had difficulty reaching us. We have now sent out a replacement set for you. Once received, everything should be working as expected, but please do let us know if there are any further issues and we’ll be happy to help. Thank you for your patience. Kind regards, Cable & Cotton Team

Posted 2 months ago

“Really lovely, love the colours and the ambient light they give to the room. Just makes it feel so much cosier, great quality too!”

Cable and Cotton 5 star review on 10th May 2026

Helpful Report

Posted 2 months ago

“I've been waiting for a reply for almost 2 weeks now. I wanted to exchange a set of lights but no one has replied. Customer service rating isn't great but the lights themselves are beautiful”

Helpful Report

Posted 2 months ago

“Very quick delivery and the cotton ball lights (we chose our own colours) look amazing both switched off and alight! The dimmer is also great as we prefer it a bit more toned down for watching TV and brighter for when we need a bit more light in the living room. Overall a great purchase!”

Cable and Cotton 5 star review on 27th April 2026

Helpful Report

Posted 2 months ago

“Delivery was very quick and they’re amazing quality, my friend is so pleased with the gift.”

Helpful Report

Posted 3 months ago

Cable and Cotton is rated 4.8 based on 3,436 reviews