Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality a bit of work required to extend slits to get LED into the balls”

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Posted 3 days ago

“I have contacted cable and cotton regarding issue I have with my order and no one has acknowledged or responded to my email”

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Posted 4 days ago

“Delivery worked well and on time. The lights themselves are excellent. I would have prefered the length of wire between each light to be longer. Just pleased however for the cotton ball lights to be back working again.”

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Posted 1 week ago

“This is the fourth purchase. Fifth if you include a gift for a friend. These lights are perfect to lift a room and especially as the colours can be chosen to complement walls, furnishings etc. Will be back one day for more.”

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Posted 1 week ago

“Had a small issue and it was resolved immeditaely, no questions asked. Just brilliant service.”

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Posted 2 weeks ago

“Excellent service. Good product - bit fiddly but worth the effort!”

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Posted 2 weeks ago

“Ordered one day and it arrived the next. Fast! Also it was easy to assemble and the packaging is as beautiful as the lights. Highly recommended for an ambient glow somewhere in your life.”

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Posted 2 weeks ago

“Great product and amazing customer service in every respect! 😊”

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Posted 3 weeks ago

“Absolutely delighted with my purchase. I have the desired effect i was looking for. Will be stooping by again for something christmassy soon!!”

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Posted 3 weeks ago

“Lovely products easy to assemble and quick speedy delivery thank you”

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Posted 3 weeks ago

“Really pretty lights so pleased with them!”

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Posted 1 month ago

“Absolutely love my lights, they look so beautiful up and being able to select the colours was amazing, as I was able to create my preferred colour scheme, and the quality is amazing”

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Posted 1 month ago

“Finally decided to extend our festoon lights in our small garden and really please that I did! They match the originals perfectly and were delivered super fast!”

Cable and Cotton 5 star review on 16th July 2025

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Posted 1 month ago

“I just wanted a new light string since I had all the balls. They were very slow to answer my emails, but in the end I managed to get what I wanted and with 20% off. Once the order was done, the string and usb plug arrived in 3 days.”

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Posted 1 month ago

“I’m always delighted to receive my cable and cotton order. I often give vouchers as gifts. Everyone loves them. I get the custom colors to coordinate with the room decor. Brilliant product.”

Cable and Cotton 5 star review on 14th July 2025

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Posted 1 month ago

“Beautiful lights and fast delivery.”

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Posted 1 month ago

“I love these lights… I have 5 in total !”

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Posted 1 month ago

“Lovely item, swift shipping, delighted with lights”

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Posted 1 month ago

“Some of the cotton balls had no slit in them. Also the gold ones were not as robust as the red ones. However, they are a great product and look lovely when they are on.”

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Posted 1 month ago

“Amazing product and service. I accidentally ordered twice. They were quick to notice and messaged to see if this was a mistake. Refund for duplicate ordered done straight away. Would definitely use again”

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Posted 1 month ago

Cable and Cotton is rated 4.8 based on 3,331 reviews