Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,359 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 22nd August 2025

295

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely lights, they just look beautiful”

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Posted 5 days ago

“Lovely lights, which were delivered really quickly.”

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Posted 5 days ago

“Great service, and fabulous lights as always- thank you”

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Posted 6 days ago

“A great company. Best website. Quick response & delivery. Perfect 👌”

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Posted 6 days ago

“I had made a mistake in my order so I emailed the company & they replied instantly, changed the order to what it should have been & the lights were delivered within 2 days. They were for Christmas, so red, green & silver - my daughter is delighted with them. She already has a string of lights in her kitchen which are pale blue, white & grey - they really brighten up her kitchen & she loves them both. Great quality & customer service.”

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Posted 6 days ago

“Very fast fulfilment of order. Dimmer switches a great addition”

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Posted 2 weeks ago

“Speediest delivery, fairy lights best I’ve ever purchased and so simple to set up. They’ve transformed my bedroom”

Cable and Cotton 5 star review on 3rd November 2025

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Posted 2 weeks ago

“Customer Service at Cable and Cotton is excellent - polite, friendly and helpful. The lights are lovely too!”

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Posted 2 weeks ago

“Would have been 5* but the slits that need to be in the balls were not actually in all the balls so I had to cut them. Apart from that I was delighted with my purchase.”

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Posted 2 weeks ago

“Excellent product and service. Thank you”

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Posted 3 weeks ago

“I love my lights, I had them originally maybe 18 years ago, you could replace the bulbs then ! I am now on my second set of l e d string, but the same balls, always good customer service, very happy.”

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Posted 3 weeks ago

“Unique and beautiful lights.”

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Posted 1 month ago

“Terrific customer service”

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Posted 1 month ago

“I bought some replacement cotton ball lights to replace some in an existing light set, to fit in with a new decoration scheme. Easily ordered, reasonably priced, delivered promptly - all okay”

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Posted 1 month ago

“Lovely lights, came quickly and very well packed”

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Posted 1 month ago

“Absolutely perfect! Arrived very quickly and well packaged!”

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Posted 1 month ago

“The cotton ball lights a gorgeous, j have whites and grey in my kitchen and the hot chocolate string for my summer house. They look absolutely beautiful”

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Posted 1 month ago

“web site easy to use and delivery very very fast .Thankyou”

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Posted 1 month ago

“Thankyou! Easy to order, prompt delivery - although I wasn't impressed by DPD - I waited in for a delivery only to receive a text which must have arrived when I was in the bathroom, with a picture of my gates saying they were sorry I wasn’t in??! So I had to collect from a shop - heavy boxes!!😠”

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Posted 1 month ago

“Great product and unbelievably fast delivery!”

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Posted 1 month ago

Cable and Cotton is rated 4.8 based on 3,359 reviews