Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,313 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th March 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with these lights, they are the 2nd set I have bought. Excellent service and prompt delivery.”

Helpful Report

Posted 1 year ago

“This is not my first purchase from Cable and Cotton. Their products are next level. I bought the outdoor festoon lights in white and they are amazing quality.”

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Posted 1 year ago

“Absolutely love this company. I've got multiple sets of lights from them and they never ever disappoint. The customer service is excellent and delivery is so quick.”

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Posted 10 months ago

“I received my order of replacement bulbs for my outdoor festoon lights quickly. I have had 5 strings for 4+ years and last year bought 2 more sets for another area - it is this set which needs new bulbs which is disappointing - they look fantastic though and are excellent quality”

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Posted 11 months ago

“Great product and service”

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Posted 11 months ago

“Brilliant customer service as usual. I missed something of my order but sent an emailed and items added to my order with a 20% discount.”

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Posted 11 months ago

“One of the colours , a lime green was not up to standard. Very soft and fraying where the hole was to insert the light. Where all the others were still and robust the lime green was really squishy. This is my second order. I love the product but was a bit disappointed with these particular ones!”

Helpful Report

Posted 1 year ago

“Delivered, well packaged, less than 24 hours after placing my order. Easy to assemble, and attractive when 'installed' over my granddaughter's bed. A USB-A adaptor is not included - so remember to order one, unless you have spare mobile phone charger.”

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Posted 1 year ago

“My second purchase and I’m delighted thank you”

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Posted 1 year ago

“I have 9 sets of these lights in my house now and have given the voucher as a gift for a couple of new babies too! They are amazing quality, my oldest set must be 8 years old now! One of my fave ever products ☺️”

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Posted 1 year ago

“Lovely quality and excellent customer friendly instructions.”

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Posted 1 year ago

“Great packaging -perfect product. These lights work anywhere. They look good on or off!”

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Posted 1 year ago

“Excellent service. Really helpful with quick turnaround. Product is great. I have ordered 4 sets and spare lights from them over several years. My grandchildren have them in their rooms.”

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Posted 1 year ago

“Gorgeous lights! Will be back for more ❤️”

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Posted 1 year ago

“Easy to order, arrived quickly. Well packaged. Really pleased with products.”

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Posted 1 year ago

“I have used this company and purchased various light sets over the years, they have always been lovely products.”

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Posted 1 month ago

“Very quick delivery and the goods were just as described. I've replaced a string of filament lights which we have had for several years and which had begun to fail with a string of LEDs while keeping the original cotton balls so that should now keep them going for a good few years.”

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Posted 3 months ago

“Overall, I have been very happy with the ordering process, quick despatch and received my lights quickly and efficiently. Really happy with them. Contacted the company with a minor issue which was resolved spontaneously. Cannot recommend the company highly enough. Thank you from a very happy customer 😁”

Helpful Report

Posted 3 months ago

“After years of good service my old light string stopped working, so I ordered a replacement from Cable and Cotton. When they arrived I realised the lights were a different shape and wouldn't fit on the old cotton balls so, before I realised I could just cut bigger holes in the lights, I went ahead and ordered a new set of covers. I contacted Cable and Cotton straight away and got a swift reply to say they'd cancel the order for me. Brilliant customer service (thanks, Sharif!) and it's lovely to have my old lights back up. Would highly recommend, they add a real warmth to any room.”

Helpful Report

Posted 4 months ago

“Very efficient service. We've had 2 x35 strings with light bulbs for many many years but no longer working even with replacement bulbs. The new LEDs are v easy to pop in,though the lighting effect is slightly different (using LEDs in our original C&C light shades) . Getting used to it”

Helpful Report

Posted 5 months ago

Cable and Cotton is rated 4.8 based on 3,313 reviews