Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,156 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,156 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 20th February 2024

Anonymous

Lesley Beck

Cable and Cotton 5 star review on 22nd January 2024

Jane Burnett

Cable and Cotton 5 star review on 7th January 2024

Allison McKay

Cable and Cotton 5 star review on 15th December 2023

Devan Wentworth

282

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my lights for two days and only 5 bulbs out of 20 work now.”

Helpful Report

Posted 5 months ago

Hi Tricia, I'm so sorry to hear that this happened to you :( I will get in touch with our team right away and will further investigate what might have caused this. In the meantime, I'll get a replacement set sent across to you asap. Many Thanks, The Cable & Cotton Team

Posted 5 months ago

“The led string, although very low voltage and economical to run, gives off a nice bright light which shows off the colours of the cotton balls beautifully. I think they are great value for the price and they look lovely adorning our conservatory”

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Posted 1 year ago

“So thrilled with my beautiful lights! Alexis was so very helpful and a delight to communicate with. By far the best Company ever and such high quality products, I highly recommend them! Thank you so much and my grandchildren loved their new lights in their new bedroom at Nanna’s - I purchased a dimmer switch for them at the time of ordering and they doubled up as night lights! I particularly liked the fact that I was able to choose the colours I wanted to match the spots on the wallpaper. Perfect!”

Cable and Cotton 5 star review on 2nd March 2022

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Posted 2 years ago

“Gorgeous product, fast delivery, easy and fun to assemble and look great in my kitchen, bringing volour and cheer.”

Cable and Cotton 5 star review on 4th February 2022

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Posted 2 years ago

“I received help and advice promptly following a query regarding my order.”

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Posted 2 years ago

“I ordered a replacement set of lights for my cotton balls. They arrived quickly and were really good quality. Easy to replace and I was really pleased they have now been replaced with LED lights.”

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Posted 2 years ago

“Great service 🤩”

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Posted 2 years ago

“Lovely little lights -delivered nice and quickly.”

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Posted 2 years ago

“Love cable and cotton and have ordered before. Although a little disappointed this time as all of the pink colour balls we ordered were not pre-cut. All the others were however and it wouldn’t stop us from ordering again.”

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Posted 2 years ago

“Lovely lights, definitely higher quality. Easy to put together. I love the switch and dimmer. Just a great product! Highly recommend.”

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Posted 2 years ago

“Fast efficient excellent service.”

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Posted 2 years ago

“Really pleased with the lights. They look lovely. Arrived on time, nicely packed and easy to assemble.”

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Posted 2 years ago

“Seen then for a while and after decorating our lounge I bought them”

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Posted 2 years ago

“Second set of these lights that I’ve bought. Love the variety of colours that are available to match any theme.”

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Posted 2 years ago

“Very good delivery and packed well. Very happy with order”

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Posted 2 years ago

“I missed having to take my white Cable & Cotton lights down after Christmas, so decided to buy some colourful ones to replace them all year round. Love them.”

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Posted 2 years ago

“Great product, quick delivery and lovely customer service - all around, brilliant!”

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Posted 2 years ago

“Great products and service”

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Posted 2 years ago

“Got a gift token for the lights after admiring my sister-in-law's beautiful set over her fireplace. Tricky picking colours but went with one of their 3 rainbow colours and delighted. There are so many choices it was difficult. So pleased with them. Thoroughly recommend for over fireplace, windows, bookcases, shelves etc. Just a bit of colour and dimmer switch purchased so it doesn't have to be too bright. Warms the house.”

Helpful Report

Posted 2 years ago

“Great colours to choose from and live the LED bulbs and the additional bits you can add (dimmer switch etc) I’ve bought before from Cable and Cotton and will continue to keep them in mind for future purchases and presents”

Cable and Cotton 5 star review on 18th January 2022

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Posted 2 years ago

Cable and Cotton is rated 4.8 based on 3,156 reviews