Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the lights, but I deliberately ordered LED lights through the website when I received the 'back in stock' email and the ones I received are not LEDs. I did not know this until a friend bought some and I realised the difference. I'm not sure why this happened.”

Helpful Report

Posted 8 years ago

Dear Kate, Thank you for your email. I am really sorry you received the filament bulb cable and not the LED cable. I can see from your order number that you ordered a set which may account for why the wrong cable was sent out at the time. I will of course send you out a 35 LED cable from the shop if you would like me to? You can then replace the cotton balls into the new cable. Please kindly email me at hello@cableandcotton.com and let me know. Yours sincerely, Kate

Posted 8 years ago

“It's a shame that there aren't more stars as I would have awarded 10 and excellent! Website is very easy to use. Customer services great. Speedy delivery. Parcel packaged very carefully. Lights very good quality.”

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Posted 8 years ago

“Replacement bulbs I ordered were received in short timeframe.”

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Posted 8 years ago

“Fab customer service! Replied to an email on a Sunday and solved my lighting problem. Very impressed will upgrade to led and would recommend.”

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Posted 8 years ago

“Love these lights so much! So stylish and calming, and the LED light string is perfect.”

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Posted 8 years ago

“Great service as always - very helpful.”

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Posted 8 years ago

“I just love these lights, it's so exciting to get new colours.”

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Posted 8 years ago

“The lights give a beautiful glow and brighten up a dark corner. I'ld like to buy some more in different colours.”

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Posted 8 years ago

“I love your product, your customer service I have bought lanterns in Thailand when I go but they are poor wiring and never last These are great I wish you well”

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Posted 8 years ago

“Highly recommend as great quality. Love them have them in every room in every flavour !”

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Posted 8 years ago

“These lights are just gorgeous in my baby's nursery. She stares at them all the time, on and off. We also have them in our bedroom as they create a nice light for feeding her. Will be back to buy more for the rest of the house soon...”

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Posted 8 years ago

“The lights have a crafted individual look.”

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Posted 8 years ago

“I've normally bought your lights by visiting your shop in Brighton but I wasn't able to do that this time hence ordering online. It's fun seeing the lights chosen on screen and obviously a very useful way to make sure the right colours are picked.”

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Posted 8 years ago

“Really pleased, especially loving the lampshade, the balloon is genius! :)”

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Posted 8 years ago

“We've bought quite a few light from you and we've always been very pleased with them and the service given. These are the lights in our kitchen I can't show you the ones we've just bought as they are a present for my mum”

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Posted 8 years ago

“Really enjoyed both choosing & making my set of LED's up”

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Posted 8 years ago

“Very pleased, thanks”

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Posted 8 years ago

“The lights are beautiful and instantly transform any room. I adore them!”

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Posted 8 years ago

“I really love my lights and thing they look really nice when I have put them. I love how the lights are quite yellow rather that being white lights. My only criticism is that they were quite hard to essmble and I had trouble with the website/ using a gift voucher.”

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Posted 8 years ago

“FANTASTIC quality.....I'm so pleased with them ➿💡🔌💫”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews