Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,428 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lights came beautifully presented and were easy to assemble. They look as good off as they do on and are a special touch for my daughters bedroom.”

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Posted 8 years ago

“Bought these as a wedding present for a friend, really happy with them. Speedy delivery, well packaged and gorgeous lights. Thanks”

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Posted 8 years ago

“I already have a set which I love so bought a set for my nieces 14th birthday in colours to match her bedroom - she absolutely loved them”

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Posted 8 years ago

“Beautiful. I chose the colours to match the bunting in my little girl’s bedroom. She loves them!”

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Posted 8 years ago

“The lights arrived promptly and as always the colours were great. They make great presents and always make every one happy”

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Posted 8 years ago

“First set of lights arrived with two bulbs not working, then within a few weeks whole set of lights fused, tried new fuses etc, but bin was where they went..bought a second set of 35 lights to replace binned set..again three bulbs not working, then two weeks later bang who.e set gone again...and binned...will never buy from cable and cotton again...”

Helpful Report

Posted 8 years ago

Hi Marie, I'm very sorry to hear the trouble you had with the our lights. Despite your experience, this is very unusual...although I understand that doesn't help you in your case. We now exclusively use our own designed LED lights on our strings and this reduces failure to almost zero. Please get in touch with Kate (hello@cableandcotton.com) and she will be able to resolve this issue for you. Once again, I am sorry for the far less than perfect experience you've had so far. I hope we can make amends. Thanks for letting us know. All the best - Anthony

Posted 8 years ago

“We love our beautiful Cable & Cotton lights in the nursery. The perfect finishing touch! Thank you.”

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Posted 8 years ago

Dear Jennifer, Thank you for your lovely review - we are delighted that your nursery is lit up by our lights! Infants and young children love the warm glow they give and the colours are a great way to enhance a child's environment. I hope the lights give you all pleasure over the coming winter months! Yours warmly, Kate

Posted 8 years ago

“Lovely lights and very good service for ordering and delivery.”

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Posted 8 years ago

“Lights are great. They did arrive with the wrong socket on unfortunately.”

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Posted 8 years ago

Dear Sarah, Thank you for your post. I am so sorry that your cable arrived with the wrong socket - please do not hesitate to contact me on hello@cableandcotton.com if I can be of any further help in resolving this for you. We really want you to enjoy your lovely light set. Yours sincerely, Kate

Posted 8 years ago

“Extremely fast delivery. Great product and loving the ability to choose colours to coordinate & compliment individual rooms. So many options available.”

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Posted 8 years ago

“Great service! Easy to use website so my son could help choose and see his colour desig . Product delivered on time and in great condition. My son loves them in his room.”

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Posted 8 years ago

“Great lights they brighten up our conservatory on these dark dismal nights they look great”

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Posted 8 years ago

“Love the LED lights and so great to be able to choose the colours to match our room. It's fulfilled a need that we've had for a long time. We saw them first in the shop in Brighton who were very helpful in writing down the names of all the colours we liked so we could then order online. Thank you.”

Cable and Cotton 5 star review on 8th November 2017

Helpful Report

Posted 8 years ago

Dear Denise, Thank you so much for your lovely review and for sharing this fabulous photo - wow! What a feature the lights make in your room. I hope you enjoy them all year round and especially in the darker months as it makes such a difference at this time of year. Enjoy! Yours warmly, Kate

Posted 8 years ago

“So pleased with my lights - they match the room perfectly and look stunning!”

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Posted 8 years ago

“Arrived quickly and well packaged. Colours are fantastic - love that the site shows them lit and unlit.”

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Posted 8 years ago

“it's a great product, fast efficient ordering service. the only criticism that that i have is that the master fuse blows too quickly and too often. perhaps a change in supplier would be beneficial.”

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Posted 8 years ago

Dear Rebecca, Thank you so much for your post and your feedback. I do understand that sometimes the fuse bulb can cause an issue - if you need more fuse bulbs, please let me know via hello@cableandcotton.com and I will of course send you out some more. In the even that you have a faulty cable we can of course replace it for you. I hope you can enjoy your lights in these darker months. Yours warmly, Kate

Posted 8 years ago

“Amazing product and service impeccable! But maybe I should of ordered a sample of the colours as they weren't as expected and was to go with a certain colour scheme in my girls bedroom.”

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Posted 8 years ago

“Experience of buying a voucher was quick & easy. Only downside was that when the recipient of the voucher went to buy the prices had gone up! So they did have to pay for a small portion of their present. Whoops!”

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Posted 8 years ago

Dear Jenny, Thank you so much for your post. The voucher was probably bought before we launched our new LEDs and the prices went up accordingly. I do hope that the recipient of your gift is really enjoying the light set now. Yours warmly, Kate

Posted 8 years ago

“I am really pleased with the lights. The coloured balls are well made and the colours are great. They were only meant to be used for parties, but they are too good to be kept in a box so they are out all of the time!”

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Posted 8 years ago

“I love these lights, makes a real difference to any room!”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,428 reviews