Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,493 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

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English

“Was very easy to book, however was not very impressed that it was delivered to wrong part of the country and then I had to wait until 6 o'clock in the evening for it to turn up I paid £35 to get it delivered on a Saturday before 12.30 pm so expected to be offered some sort of refund on the delivery as it was very late . Getting it picked up was very easy though, after all said and done would still use again .”

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Posted 9 years ago

“THE WHOLE SERVICE WAS EXCELLENT FROM START TO FINISH, VERY HELPFUL ON THE TELEPHONE. CHAIR WAS DELIVERED EXACTLY WHEN THEY SAID IT WOULD BE AND I WAS KEPT UPTO DATE WITH DELIVERY TIME BY EMAIL CHAIR WAS THEN COLLECTED EXACTLY WHEN I WAS TOLD IT WOULD BE ABSOLUTELY PERFECT SERVICE WHICH I WOULD MOST DEFINATELY RECOMMEND TO ANYONE JAYNE PINCUS”

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Posted 9 years ago

“Excellent service thank you so much It really helped me so much. Avery helpful and polite delivery man and the instructions were easy to understand,”

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Posted 9 years ago

“What an absolutely brilliant piece of equipent the Knee Scooter is! It made my 6 weeks in a non weight bearing plaster bearable. I was able to whizz around the dounstairs of the house on it enabling me to do most household tasks. It easily folds down so that it can be put into the boot of the car too and I went on many shopping excurstions where I had a few strange looks but it definitely gave me "Wheel Freedom". Wheel Freedom provided an excellent service both for the delivery and collection and I would recommend them to anyone, thank you so much!”

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Posted 9 years ago

“Very good company to deal with. The Knee Scooter was an absolute god-send for me following my ankle surgery, whereby I was unable to weight-bear on one side for 2 weeks. I was struggling very badly with crutches & zimmer-frame & putting my upper body under tremendous strain. My recovery turned over a new leaf when the scooter arrived, I was able to glide around the house, & it was taken upstairs for me for night time so that I could glide to & fro the bathroom. I was also able to use it as a seat in between tasks. And it got me to & fro a hospital appointment which otherwise would have been an ordeal. I would highly recommend this product for anyone who has had ankle surgery and who is not an expert at hopping around ! I only wish I had discovered wheelfreedom prior to my discharge from hospital so that it could have been waiting for me on my first day home, those first few days would have been far more harmonious and much less painful. If you are expecting ankle surgery and know in advance that you are unable to weight bear then it will be a god-send for you to have this product sooner rather than later !! It enabled me to re-gain my dignity at a very difficult time.”

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Posted 9 years ago

“Excellent service, from initial telephone enquiry, to delivery the following day, I would not have been able to enjoy my holiday abroad without it. Would highly recommend and use again, if I had to. Thank you!”

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Posted 9 years ago

“Excellent service from an excellent company. Highly recommended.”

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Posted 9 years ago

“I had a serious accident that prevented me from walking. Being a mum to my 7 year old this made me upset not being able to go places with him andown my husband. He plays Rugby and being able to go and watch him has made all our days. Thank you so much for my independence. Prompt and efficient service. ????????????????????”

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Posted 9 years ago

“Excellent service. Wheelchair arrived next day and proved ideal for the purposes required. It was also collected on the day arranged. Friendly and informative advice on initial telephone enquiry. I would recommend the service to anyone needing a wheelchair .”

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Posted 9 years ago

“very prompt delivery and collection.”

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Posted 9 years ago

“An excellent service. Very friendly helpful information via a telephone call. Service was delivered and collected as stated. The wheelchair worked very well but one of the handles was a little lose and one of the foot rests did not stay in the up position when the individual was getting in and out of the chair and the footrest strap was twisted. These were small problems and not severe enough to call for help but perhaps a more thorough check of the wheelchair needs to be made before leaving the depot. Overall I found the service very good.”

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Posted 9 years ago

“Delivered and collected on time, the chair was in perfect condition and served it's purpose admirably. A great service.”

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Posted 9 years ago

“Excellent service from Wheel Freedom for the hire of the wheelchair while my husband was recovering from a foot injury. Easy to order, easy delivery and pick up. The wheelchair was comfy but I did find it difficult to wheel him over the slightest pavement rise - thicker wheels might have made it easier to handle. I would certainly hire from Wheel Freedom again.”

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Posted 9 years ago

“I was really impressed by the service I've had from Wheelfreedom. Polite, helpful and friendly everything was sorted perfectly in one phone call and the chair arrived exactly as promised. Similarly returning the chair was equally simple.”

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Posted 9 years ago

“We used the wheelchair to take my father to Chelsea flower show. It arrived on time was invaluable on the day and allowed an 88yr old to cross another item off his bucket list. Unpacking and packing were a doddle as was arranging collection. We would definitely use this service again.”

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Posted 9 years ago

“"I found it very easy to order the correct wheelchair, it was delivered the very next day and it was like a new item. My grandaughter used it for nearly four weeks without any problems and it was picked up on the arranged day. I highly recommend this company to anybody who needs this type of equipment. I cannot thank them enough as there were no wheelchairs available locally".”

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Posted 9 years ago

“A very speedy service lightweight easy folding chair helped me cope after breaking my foot in two places... As it was insured and there is an emergency breakdown service it was well worth it.... I even considered taking it on holiday to Portugal but got off crutches in time !! Return was arranged speedily l have no hesitation in recommending this great service”

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Posted 9 years ago

“Great, quick service. Thank you!”

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Posted 9 years ago

“Used your company now for a few years when taking my mother away on holiday. Would highly recommend the service, and will be using you again in the future. Thank you Anne Benting”

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Posted 9 years ago

“The service was fantastic - ordered at 4.00pm and it was in West Wales by 10.00am the next morning. Such friendly courteous girl that took the order - they couldn't be more highly recommended. Wheelchair was in first class condition,, easy to unpack and pack again. If you need a Wheelchair please use Wheelfreedom. Regards,”

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Posted 9 years ago

Wheelfreedom is rated 4.9 based on 2,493 reviews