Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,448 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service was friendly and excellent. The devices I needed arrived very quickly and were a great help. Arranging the return was also very easy and efficient. I told the nurse at the orthopaedic clinic about Wheelfreedom when she commented (favourably) on the knee scooter. I hope I never have to use your services again :), but am very glad you were there when I needed you.”

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Posted 9 years ago

“Excellent Service staff very helpful and assisted with information to ensure we had the correct chair and equipment to enable us to continue with our holiday which we did and due to having the chair it ensured this was enjoyable and we were able to do everything we planned. Much appreciated many thanks.”

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Posted 9 years ago

“I sould just like to say that your k9 knee scooter which I had on hire because I ruptured my achillies tendon, was absolutely fantastic. I do not know what I would have done with out it as couldnt manage crutches because my good knee is not good either. it gave me the freedom, independance and mobility I needed for the 4 bad weeks I needed to use it for. Your service in getting it to me so promptly was fantastic, and returning the scooter A1. No problems, no hiccups. I would thoroughly reccommend, and have done so especially when occupational therapy called and saw it, your services to anyone who has a below knee injury of any description. Many thanks to you all Regards Rose Shingler”

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Posted 9 years ago

“excellent company to deal with, fast, friendly and professional !”

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Posted 9 years ago

“Whole experience was so easy to do made our holiday planning less stressful thank you”

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Posted 9 years ago

“Excellent customer care on the phone, speedy delivery and pick up service. Wouldnt hesititate to use again.”

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Posted 9 years ago

“Very prompt responses to communications. Wheelchair delivery was late. It was due 8-12 and it came at 1pm. collection time was awkward because it was a 9-5 window. Should be half a day and possible to be phoned ahead to advise of closer timing.”

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Posted 9 years ago

“Easy to order staff on phone very helpful. Chair was delivered in a easy assessable box and chair was easy to use”

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Posted 9 years ago

“I woukd like to thank Sue for her efficiently in organisent thr wheelchair rapidly but most important for demonstrating interest and empathy.”

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Posted 9 years ago

“Great company renting from!”

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Posted 9 years ago

“Excellent service. My wife broke her ankle and hurt her shoulder at the same time, so was struggling with crutches. The Wheel-Freedom knee scooters were a god send. Delivery and collection were prompt and efficient.”

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Posted 9 years ago

“Very friendly and professional . Arrived when promised and collected promptly. Excellent sturdy wheelchair fit for purpose and I would be pleased to use this company again. Thank you.”

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Posted 9 years ago

“I cannot speak highly enough of this company. Their response to my request for a wheelchair was prompt and the service very efficient. Delivery was made the following morning by a polite and helpful driver and collection was equally professional. I would thoroughly recommend Wheel Freedom to anyone looking to hire a wheelchair at short notice. Thanks guys, you did a first class job.”

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Posted 9 years ago

“All fine thanks you . Easy to order delivery fine and collection no problem. Chair worked as it should”

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Posted 9 years ago

“Brilliant service. Staff were very helpful and the wheelchair was delivered and collected on the stated days. It all helped to make my father's holiday, and ours, a great experience. Thank you”

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Posted 9 years ago

“Used the knee walker whilst recovering from a broken ankle- it was amazing, a total lifeline! The lovely ladies I dealt with couldn't have been more helpful with any queries I had. Fabulous service all round!”

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Posted 9 years ago

“Service and delivery excellent However had several issues with the chair for example leg support didn't Work and clearly had not been checked,another was sent next day but I had to adjust to fit. Back on left hand side kept collapsing and again clearly had not been checked prior to dispatch”

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Posted 9 years ago

Dear Liz, Thank you for your feedback. Apologies for the problems you had with the elevated Leg Rest. We do check all products before despatch, however as a the result of your feed back we are reviewing this process to avoid future situations such as this. Regards Sue Lincoln

Posted 9 years ago

“Absolutely fantastic service, we emailed from my hospital bed and the wheelchair was delivered to our hose the next morning ready for when I returned home. It was exactly what we asked for and in perfect condition. I cannot fault this service. Thank you. Bill Rawles.”

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Posted 9 years ago

“Excellent service, Very quick at both delivering and collecting. Scooter was invaluable around the house and supermarket. Guaranteed to raise a smile.”

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Posted 9 years ago

“Ordered the wheelchair just in case I needed it for a trip to London. In the end I decided I could manage without using it by using taxis to get to my hotel and consultant appointment. Cannot therefore rate equipment only service which was professional and excellent. Would definitely use again if I needed wheelchair hire. Thank you so much for your prompt delivery and collection.”

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Posted 9 years ago

Wheelfreedom is rated 4.9 based on 2,448 reviews