Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,488 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

Write Your review

Tell us how Wheelfreedom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“service and quality of chairs is excellent”

Helpful Report

Posted 1 month ago

“Very pleased with lightweight wheelchair hire. Very Efficient service . Easy to unpack and repack .”

Helpful Report

Posted 1 month ago

“Excellent service from start to finish very helpful staff who explained everything in professional way and very polite many thanks”

Helpful Report

Posted 1 month ago

“Very prompt delivery and a reasonable price. Great service.”

Helpful Report

Posted 1 month ago

“Everything from initial contact to sending the wheelchair back was perfect. The staff were knowledgeable and efficient.”

Helpful Report

Posted 1 month ago

“I found Wheelfreedom a fantastic service, very helpful with my initial queries and guided me throughout the whole process of hiring a wheelchair for my mum. Every aspect from hiring to delivery and collection was professional and made easy. Thankyou”

Helpful Report

Posted 1 month ago

“Customer service was excellent - advice on product selection was helpful, delivery & collection were speedily arranged and professionally undertaken. Finance was handled efficiently and the overall service couldn't be faulted.”

Helpful Report

Posted 1 month ago

“Wheel freedom really helped me when my child broke their leg. Kind, friendly staff made the ordering process easy in a chaotic time and delivery was swift and we got out freedom back. The customer service team were always available when I had queries and the wheelchair was sturdy, comfortable and well maintained. I highly recommend this company. Thank you!”

Helpful Report

Posted 1 month ago

“I was impressed by how easy and quick it was to hire a wheel chair at vey short notice. The return process was equally efficient. I would definitely recommend”

Helpful Report

Posted 1 month ago

“From the initial enquiry our needs were fully understood and treated with respect. After that consultation we were happy to proceed with a hire agreement. The wheelchair was delivered two days later as planned. It gave my mother a freedom whilst she had visitors from overseas. In her day to day life she she manages well with a walking stick or a 3 wheeled walking frame. The wheelchair allowed her to travel further than normal, allowed days out with her visitors. She was very concerned that she would become dependent on the wheelchair, but that was not the case. She was delighted to be able to go places that otherwise she would have been unable to visit. When the time came to return the wheelchair, after the rental period, things couldn't have been simpler. The courier couldn't have been more pleasant. We had been given a 2 hour time window for both the delivery and uplift and these were adhered too. We have no hesitation in recommending Wheelfreedom.”

Helpful Report

Posted 1 month ago

“Great service, cheap, efficient and super easy. Really helped me along after my knee op! Thanks guys”

Helpful Report

Posted 1 month ago

“Wheel Freedom are really great. The cost is reasonable and manageable, the customer service is excellent, and they are very kind, patient, and explain everything clearly. The wheelchair turns up so quickly after ordering and returning it when ready couldn’t be easier. I would recommend them to anyone looking for mobility aids.”

Helpful Report

Posted 1 month ago

“Great Service!!!”

Helpful Report

Posted 1 month ago

“A family member recently had an operation on her knee and we had a family holiday booked soon after so decided hiring a wheelchair would be a good idea. I found Wheelfreedom via Google. The entire process from hiring to getting the chair, and then sending it back was easy and problem free. The chair itself was in perfect quality and really made sure my family member could join in the entire holiday. Would use again if needed and highly recommend.”

Helpful Report

Posted 1 month ago

“Very polite on the phone and a great wheelchair to hire and collected on time will definitely use again if needed.”

Helpful Report

Posted 1 month ago

“Great service. The wheelchair was delivered really quickly. It fit my father really well. It was also easy to assemble. Would definitely hire from them again.”

Helpful Report

Posted 2 months ago

“I cannot thank the team enough. Every aspect of the service has been fantastic. The ordering, delivery and return were so efficient. Staff were friendly, caring and knowledgeable. The wheelchair was better than my daughter’s that we left at home. The price was so reasonable compared to other services researched. I would definitely recommend and use again when we are travelling and have no room for a wheelchair with the luggage. Thanks so much”

Helpful Report

Posted 2 months ago

“Wheelfreedom where excellent to deal with the whole experience was so easy. On booking everything was fully explained and delivery and pick up was perfect. The wheelchair was in clean and in excellent condition. We took the chair abroad, the process was simple as Wheelfreedom provided a pack that was used with airport and airline. I would definately use again and 100% recommend Wheelfreedom.”

Helpful Report

Posted 2 months ago

“Really easy to organise, quick delivery, was super simple to arrange collection and compared to other companies - I found it all reasonably priced too. I’d definitely recommend. The wheelchair itself came in perfect condition and worked well.”

Helpful Report

Posted 2 months ago

“Met this company via a friend who had used...I had broken my ankle in Italy cycling and got back to UK and what a great company, easy and delivery and chair perfect, no trouble and easy to use their simple systems to obtain and deliver back, if ever I need one again this will be my go to”

Helpful Report

Posted 2 months ago

Wheelfreedom is rated 4.9 based on 2,488 reviews