Wheelfreedom Reviews

4.89 Rating 1,748 Reviews
98 %
of reviewers recommend Wheelfreedom
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0800 0258005




Unit 61 Barwell Business Park, Leatherhead Road,

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Anonymous  // 01/01/2019
Good service
Posted 21 hours ago
I found the service very professional and efficient. My delivery arrived on time, the equipment was in excellent condition and served it's purpose well. Collection was easy. A very good service, thank you.
Posted 2 days ago
Absolutely gobsmacked by the service. We needed a chair short term for my wife with a badly broken ankle.

Booked late afternoon Monday. Chair arrived before noon Wednesday. Chair was immaculate, packaging user friendly as it is used for the return. Very little assembly required, just fitting the foot and cast supports.

Return arranged with one email and picked up bang on time.

One very happy customer.
Posted 2 days ago
Tracy has been lovely whenever I call about the hired wheelchair for my dad and as he’s passed away she was so very kind to me on the phone.
I would recommend wheelfreedom to anyone who needs them.
Julie Agnew
Posted 3 days ago
The knee scooter was brilliant for giving me the confidence to move round the house. It was comfortable and easy to manoeuvre. It was far better than the crutches or Zimmer frame I had as the scooter improved my mobility.
Posted 1 week ago
Excellent customer service, friendly, efficient and knowledgeable staff. Quick delivery and pick up as promised, i would highly recommend this service.
Posted 2 weeks ago
I was absolutely delighted with the care, service and the overall client experience I received from Wheelfreedom. From ordering to returning the levels service levels were exceptional. In the mini crisis my daughter found herself in it was such a relief to be able to deal with a company that cared and delivered what they promised. I would highly recommend Wheelfreedom's products and services...Thank you Debbie for all your help!!
Posted 2 weeks ago
Excellent service, knowledgeable and prompt in every respect.
Posted 2 weeks ago
Efficient. Excellent customer service and very prompt. The wheel chair is very light and honestly really affordable.
Posted 2 weeks ago
From delivery to collection everything was first class and the equipment was good.
Posted 2 weeks ago
The only service we found providing children’s’ wheelchairs. Query answered immediately & wheelchair delivered promptly. The wheelchair was a godsend when my daughter broke her leg. Excellent service & very good value for money.
Posted 2 weeks ago
The professionalism, kindness and the whole experience, i would highly recommend this company to anyone in need of hiring (buying) a wheelchair. So easy and simple, they're just a call away too for any issues (not that i had any). Will use their services once mums 2nd vaccination date has been confirmed. Was hoping to keep the wheelchair for 4 weeks, but the 2nd jab date is now 12 weeks away, so returned it to save on cost. Thanks again for a pleasant experience, will definitely be recommending to family and friends.
Posted 2 weeks ago
What a fantastic service! The whole process of hiring a wheelchair for my daughter was quick, easy and efficient. The excellent support and advice of the warm, friendly customer service representatives made such a difference to us as a family. It was a difficult and stressful time when my daughter suddenly became ill so I was so grateful for the fantastic service we received. Thank you so much. I would definitely recommend.
Posted 1 month ago
God, simple and no fuss. Also good value.
Posted 1 month ago
These guys know the smoothest way of dealing on phone to delivery to taking it back,
Very good options of wheelchairs available, The name is apt Wheelfreedom
Posted 2 months ago
The whole service was Ist rate from start to finish. The customer care was outstanding, staff were kind, friendly and knowledgeable.
Delivery and collection of the wheelchair was very efficient.
Would highly recommend this company.
Posted 2 months ago
I had a broken ankle and needed a wheelchair. Contacted Wheelfreedom and they delivered a wheelchair the next day. When I didn’t need it anymore I called and they collected the next day. 10/10 fantastic service.
Posted 3 months ago
From discussing our requirements with Debbie on Monday, arranging the hire with her on Tuesday to Daniel delivering on Wednesday we have received nothing but great customer service. Daniel spent a long time showing us all the different adjustments that could be made to the wheelchair so that it was right for my father. He even said he passes their house on his way home each evening so would happily pop in if anything needed furhter adjustment. He was courteous and respectful to my elderly father when so many aren't to the disabled.
Posted 3 months ago
When I made the enquiry about having a wheelchair everything was explained to me clearly and the people I spoke to were lovely.It was delivered and collected when they said they would. I have recommended them to the hospital I had my operation so that future patients can benefit from hiring equipment from them. Thank you
Posted 3 months ago
This is the second time we have used Wheelfreedom and we cannot recommend them highly enough. A very friendly, reasonably priced, extremely efficient company.
Posted 3 months ago
Wheelfreedom is rated 4.89 based on 1,748 reviews