Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,455 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

Write Your review

Tell us how Wheelfreedom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A family member recently had an operation on her knee and we had a family holiday booked soon after so decided hiring a wheelchair would be a good idea. I found Wheelfreedom via Google. The entire process from hiring to getting the chair, and then sending it back was easy and problem free. The chair itself was in perfect quality and really made sure my family member could join in the entire holiday. Would use again if needed and highly recommend.”

Helpful Report

Posted 1 day ago

“Very polite on the phone and a great wheelchair to hire and collected on time will definitely use again if needed.”

Helpful Report

Posted 2 days ago

“Great service. The wheelchair was delivered really quickly. It fit my father really well. It was also easy to assemble. Would definitely hire from them again.”

Helpful Report

Posted 1 week ago

“I cannot thank the team enough. Every aspect of the service has been fantastic. The ordering, delivery and return were so efficient. Staff were friendly, caring and knowledgeable. The wheelchair was better than my daughter’s that we left at home. The price was so reasonable compared to other services researched. I would definitely recommend and use again when we are travelling and have no room for a wheelchair with the luggage. Thanks so much”

Helpful Report

Posted 1 week ago

“Wheelfreedom where excellent to deal with the whole experience was so easy. On booking everything was fully explained and delivery and pick up was perfect. The wheelchair was in clean and in excellent condition. We took the chair abroad, the process was simple as Wheelfreedom provided a pack that was used with airport and airline. I would definately use again and 100% recommend Wheelfreedom.”

Helpful Report

Posted 1 week ago

“Really easy to organise, quick delivery, was super simple to arrange collection and compared to other companies - I found it all reasonably priced too. I’d definitely recommend. The wheelchair itself came in perfect condition and worked well.”

Helpful Report

Posted 1 week ago

“Met this company via a friend who had used...I had broken my ankle in Italy cycling and got back to UK and what a great company, easy and delivery and chair perfect, no trouble and easy to use their simple systems to obtain and deliver back, if ever I need one again this will be my go to”

Helpful Report

Posted 1 week ago

“We recently hired a portable wheelchair from you, and we were so impressed at the courtesy and efficient telephone manner of the offece personnel. She explained in detail the type of chairs available and clarified the pricing structure of the weekly charge for the one we selected, along with the courier service for delivery to our home and collection. We were amazed that a well maintained wheelchair with footplates arrived the following day securely packed aiong with clear instructions and when I emailed to request a collection after a few weeks of use for our holidays, the courier arrived the following day. Very worthwhile for the times when one needs a short to medium term solution to mobility issues, such as poor balance when likely to expeience difficulties in unfamiliar surroundings.”

Helpful Report

Posted 2 weeks ago

“wheelchair was light, collapsable, and so easy to use. spot on for what we required. over the phone staff were clear on all aspects of the hiring and delivery. delivery and collection of wheelchair went as organised. no problems from start to finish.”

Helpful Report

Posted 2 weeks ago

“good quality and prompt delivery”

Helpful Report

Posted 2 weeks ago

“The girl I spoke to on the phone to order the wheelchair was very helpful. It arrived the next day in time for my granddaughter who had fractured her ankle to be able to go to a festival for the weekend. The reverse process of sending it back was simple to do. Very satisfied.”

Helpful Report

Posted 2 weeks ago

“Very efficient , friendly and helpful”

Helpful Report

Posted 2 weeks ago

“Hired a wheelchair as my wife had an accident which resulted in her leg being put into brace. The wheelchair was required to attend various hospital appointments. The order was placed and the chair was delivered next day. Excellent service.”

Helpful Report

Posted 2 weeks ago

“Everything including delivery and pick up off wheelchair ♿️ and the wheelchair its self was 10/10”

Helpful Report

Posted 2 weeks ago

“An all-round very positive experience. The website is easy to navigate, staff were friendly and helpful on the phone, delivery and pick-up were straightforward and the wheelchair was in good condition and as expected from the description.”

Helpful Report

Posted 2 weeks ago

“Very easy to rent, very helpful staff over the phone explained and booked the wheelchair for me. Very convenient delivery and return pickup. They even called and confirmed that wheelchair is received back. And most importantly, wheelchair I rented was in very good condition. Highly recommended them!!”

Helpful Report

Posted 2 weeks ago

“Easy dispatch and collection, great, very clean wheelchair”

Helpful Report

Posted 2 weeks ago

“Great service, staff so helpful. So easy to book a wheelchair for our holiday. Delivered on time, easy to assemble came with an instruction booklet. The courier came to collect it, no hassle. Well done.”

Helpful Report

Posted 2 weeks ago

“Stephanie and crew were so helpful with us getting the wheelchair. It helped us in our short use. Thank you so much made life easier. Easy return service too..”

Helpful Report

Posted 2 weeks ago

“I was recommended by a friend, they were very kind and helpful and knew what I wanted.”

Helpful Report

Posted 2 weeks ago

Wheelfreedom is rated 4.9 based on 2,455 reviews