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Wheelfreedom Reviews

4.9 Rating 2,470 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
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Excellent service and products.
Helpful Report
Posted 1 day ago
We hired a wheelchair for a two week holiday in Scotland. The chair was clean and easy to use (instructions were provided, but not necessary). The chair was delivered in a clever yet simple box and the courier was very helpful in getting it to and from the house. The Wheelfreedom staff were helpful and not pushy in any way. Would I recommend this service? Absolutely!
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Posted 2 days ago
service and quality of chairs is excellent
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Posted 4 days ago
Very pleased with lightweight wheelchair hire. Very Efficient service . Easy to unpack and repack .
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Posted 4 days ago
Excellent service from start to finish very helpful staff who explained everything in professional way and very polite many thanks
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Posted 4 days ago
Very prompt delivery and a reasonable price. Great service.
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Posted 5 days ago
Everything from initial contact to sending the wheelchair back was perfect. The staff were knowledgeable and efficient.
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Posted 1 week ago
I found Wheelfreedom a fantastic service, very helpful with my initial queries and guided me throughout the whole process of hiring a wheelchair for my mum. Every aspect from hiring to delivery and collection was professional and made easy. Thankyou
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Posted 1 week ago
Customer service was excellent - advice on product selection was helpful, delivery & collection were speedily arranged and professionally undertaken. Finance was handled efficiently and the overall service couldn't be faulted.
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Posted 1 week ago
Wheel freedom really helped me when my child broke their leg. Kind, friendly staff made the ordering process easy in a chaotic time and delivery was swift and we got out freedom back. The customer service team were always available when I had queries and the wheelchair was sturdy, comfortable and well maintained. I highly recommend this company. Thank you!
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Posted 1 week ago
I was impressed by how easy and quick it was to hire a wheel chair at vey short notice. The return process was equally efficient. I would definitely recommend
Helpful Report
Posted 2 weeks ago
From the initial enquiry our needs were fully understood and treated with respect. After that consultation we were happy to proceed with a hire agreement. The wheelchair was delivered two days later as planned. It gave my mother a freedom whilst she had visitors from overseas. In her day to day life she she manages well with a walking stick or a 3 wheeled walking frame. The wheelchair allowed her to travel further than normal, allowed days out with her visitors. She was very concerned that she would become dependent on the wheelchair, but that was not the case. She was delighted to be able to go places that otherwise she would have been unable to visit. When the time came to return the wheelchair, after the rental period, things couldn't have been simpler. The courier couldn't have been more pleasant. We had been given a 2 hour time window for both the delivery and uplift and these were adhered too. We have no hesitation in recommending Wheelfreedom.
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Posted 2 weeks ago
Great service, cheap, efficient and super easy. Really helped me along after my knee op! Thanks guys
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Posted 2 weeks ago
Wheel Freedom are really great. The cost is reasonable and manageable, the customer service is excellent, and they are very kind, patient, and explain everything clearly. The wheelchair turns up so quickly after ordering and returning it when ready couldn’t be easier. I would recommend them to anyone looking for mobility aids.
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Posted 2 weeks ago
Great Service!!!
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Posted 2 weeks ago
A family member recently had an operation on her knee and we had a family holiday booked soon after so decided hiring a wheelchair would be a good idea. I found Wheelfreedom via Google. The entire process from hiring to getting the chair, and then sending it back was easy and problem free. The chair itself was in perfect quality and really made sure my family member could join in the entire holiday. Would use again if needed and highly recommend.
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Posted 2 weeks ago
Very polite on the phone and a great wheelchair to hire and collected on time will definitely use again if needed.
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Posted 3 weeks ago
Great service. The wheelchair was delivered really quickly. It fit my father really well. It was also easy to assemble. Would definitely hire from them again.
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Posted 4 weeks ago
I cannot thank the team enough. Every aspect of the service has been fantastic. The ordering, delivery and return were so efficient. Staff were friendly, caring and knowledgeable. The wheelchair was better than my daughter’s that we left at home. The price was so reasonable compared to other services researched. I would definitely recommend and use again when we are travelling and have no room for a wheelchair with the luggage. Thanks so much
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Posted 4 weeks ago
Wheelfreedom where excellent to deal with the whole experience was so easy. On booking everything was fully explained and delivery and pick up was perfect. The wheelchair was in clean and in excellent condition. We took the chair abroad, the process was simple as Wheelfreedom provided a pack that was used with airport and airline. I would definately use again and 100% recommend Wheelfreedom.
Helpful Report
Posted 4 weeks ago
Wheelfreedom is rated 4.9 based on 2,470 reviews