Login
Start Free Trial Are you a business? Click Here

Wheelfreedom Reviews

4.9 Rating 2,506 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

Write Your review

Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Fantastic customer service! Needed a wheel chair in a hurry as my mom is ill and we had plans to go away for the weekend. I got through straight away and the chair was delivered the very next morning. The wheel chair made a big different to our weekend and mom being able to join us on a visit to Arundel Castle and Bishops Palace Gardens. Very good value for money and appreciated the courtesy call to let me know the wheel chair had been returned.
Helpful Report
Posted 4 years ago
Excellent, efficient service and great value for money. We only needed a wheelchair short term for our 11 year old daughter and Wheelfreedom had the perfect solution at an affordable price. Thank you.
Wheelfreedom 5 star review on 24th June 2021
Helpful Report
Posted 4 years ago
I found the service to be extremely high from both the hiring of a wheelchair to buying one. Both the rental & sales people i have spoken to could not have been more helpful snd pleasant. A pleasure to trade with.
Helpful Report
Posted 4 years ago
Very easy to arrange delivery and collection of wheelchair we needed for 6 weeks. The wheelchair was of good quality and I would recommend Wheelfreedom.
Helpful Report
Posted 4 years ago
Speedy, efficient service, easy to order and return wheelchair and a reasonable price. A big contribution to making our family holiday easy to organise and fun. Thank you!
Helpful Report
Posted 4 years ago
Delivery of wheelchair was prompt and efficient. The packaging was excellent. the collection was equally prompt and the follow up call to confirm the collection was equally efficient.. I would thoroughly recommend to anyone requiring a wheelchair.
Helpful Report
Posted 4 years ago
Fantastic service & costs - speedy delivery, speedy collection and great communication throughout. Helped us out at a very difficult time.
Helpful Report
Posted 4 years ago
Great easy service. Simple drop off and collection of wheelchair. Nice and cheap whilst i waited for my NHS wheelchair and allowed me to get out.
Helpful Report
Posted 4 years ago
I recently purchased a Vita X mobility scooter from wheelfreedom. I found the staff at wheelfreedom very helpful and very patient. The showroteroom is modern and spacious and well stocked. We were given a a lovely cup of coffee to drink while we decided on our chosen model of mobility scooter. My scooter was delivered to my house on the date and time as arranged. Very impressed with Wheelfreedom and would not hesitate to use them again.
Helpful Report
Posted 4 years ago
So well organised as a company. Wheelchair was at our holiday cottage when we arrived and looked brand new. If it wasn’t, it must have been cleaned to within an inch of it’s life before delivery. Excellent company. Would use again.
Helpful Report
Posted 4 years ago
Very nice friendly staff. Wheelchair ordered and arrived on time. Well packaged. Collection was quick and easy too. Good value for money. Paid for a week extra although it was only two extra days but got a refund once wheelchair returned. Phone call from them confirmed all details. Excellent service.
Helpful Report
Posted 4 years ago
Super easy to arrange. Delivery and collection straightforward.
Helpful Report
Posted 4 years ago
I have used wheel freedom twice now. They have provided excellent service and products on both occasions. This time, I ordered a wheelchair for a larger person and it was perfect for what we needed. They were also really reliable. I would definitely use Wheel Freedom again
Helpful Report
Posted 4 years ago
Absolutely brilliant service. Cannot rate this company highly enough. Next day courier service for delivery and collection, affordable price and lovely staff. This marvellous company's service enabled our 4 year old granddaughter to lead as near normal life as possible whilst recovering from a fractured femur. Without their help providing a child size wheelchair with leg rest, life would have been very difficult but with it,.she could attend nursery, attend her childminder to walk to and from school, and most of all get to enjoy walks outdoors. The chair came in a box which was easy to flat pack and store for returning. Easy to assemble parts and full instructions. Thank you Wheelfreedom team, absolute lifesavers ❤
Helpful Report
Posted 4 years ago
Great service throughout. Speedy delivery and well-organised collection. The chair itself was perfect. Both comfortable and easy to fold up and store/move. My 7-year-old son was almost sad to say goodbye to it.
Helpful Report
Posted 4 years ago
Amazing chair, quick delivery and collection, polite delivery drivers and great customer service. I will definitely use this company again.
Helpful Report
Posted 4 years ago
I had a wheelchair for two weeks due to having a knee replacement surgery, delivered the next day and picked up all in with the price , which was brilliant
Helpful Report
Posted 4 years ago
I ordered a Wheelfreedom wheelchair for my father and found the service to be friendly and efficient.
Helpful Report
Posted 4 years ago
Fab service. Hired a chair for my mum for a couple of months following a fall. Great customer service on the phone, easy collection and delivery and great quality chair. Couldn’t fault them.
Helpful Report
Posted 4 years ago
I cannot fault this company and their service. I needed a wheelchair unexpectadly and in an emergency for my 6 year old daughter. Within 24 hours of speaking with someone (first port of call was the website which was clear, factual and easy to navigate) a paediatric wheelchair arrived on my doorstep with full instructions. Payment was taken over the phone and clearly explained. When I no longer needed the wheelchair I simply phoned Wheelfreedom to arrange courier collection, re-packed it in the box it came in and waited for it to be picked up. The whole service was friendly, polite and saved a very stressful situation from being a lot worse! Thank you
Helpful Report
Posted 4 years ago
Wheelfreedom is rated 4.9 based on 2,506 reviews