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Wheelfreedom Reviews

4.9 Rating 2,422 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
I was absolutely delighted with the care, service and the overall client experience I received from Wheelfreedom. From ordering to returning the levels service levels were exceptional. In the mini crisis my daughter found herself in it was such a relief to be able to deal with a company that cared and delivered what they promised. I would highly recommend Wheelfreedom's products and services...Thank you Debbie for all your help!!
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Posted 4 years ago
Excellent service, knowledgeable and prompt in every respect.
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Posted 4 years ago
Efficient. Excellent customer service and very prompt. The wheel chair is very light and honestly really affordable.
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Posted 4 years ago
From delivery to collection everything was first class and the equipment was good.
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Posted 4 years ago
The only service we found providing children’s’ wheelchairs. Query answered immediately & wheelchair delivered promptly. The wheelchair was a godsend when my daughter broke her leg. Excellent service & very good value for money.
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Posted 4 years ago
The professionalism, kindness and the whole experience, i would highly recommend this company to anyone in need of hiring (buying) a wheelchair. So easy and simple, they're just a call away too for any issues (not that i had any). Will use their services once mums 2nd vaccination date has been confirmed. Was hoping to keep the wheelchair for 4 weeks, but the 2nd jab date is now 12 weeks away, so returned it to save on cost. Thanks again for a pleasant experience, will definitely be recommending to family and friends.
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Posted 4 years ago
What a fantastic service! The whole process of hiring a wheelchair for my daughter was quick, easy and efficient. The excellent support and advice of the warm, friendly customer service representatives made such a difference to us as a family. It was a difficult and stressful time when my daughter suddenly became ill so I was so grateful for the fantastic service we received. Thank you so much. I would definitely recommend.
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Posted 4 years ago
God, simple and no fuss. Also good value.
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Posted 4 years ago
These guys know the smoothest way of dealing on phone to delivery to taking it back, Very good options of wheelchairs available, The name is apt Wheelfreedom
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Posted 4 years ago
The whole service was Ist rate from start to finish. The customer care was outstanding, staff were kind, friendly and knowledgeable. Delivery and collection of the wheelchair was very efficient. Would highly recommend this company.
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Posted 4 years ago
I had a broken ankle and needed a wheelchair. Contacted Wheelfreedom and they delivered a wheelchair the next day. When I didn’t need it anymore I called and they collected the next day. 10/10 fantastic service.
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Posted 4 years ago
From discussing our requirements with Debbie on Monday, arranging the hire with her on Tuesday to Daniel delivering on Wednesday we have received nothing but great customer service. Daniel spent a long time showing us all the different adjustments that could be made to the wheelchair so that it was right for my father. He even said he passes their house on his way home each evening so would happily pop in if anything needed furhter adjustment. He was courteous and respectful to my elderly father when so many aren't to the disabled.
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Posted 4 years ago
When I made the enquiry about having a wheelchair everything was explained to me clearly and the people I spoke to were lovely.It was delivered and collected when they said they would. I have recommended them to the hospital I had my operation so that future patients can benefit from hiring equipment from them. Thank you
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Posted 4 years ago
This is the second time we have used Wheelfreedom and we cannot recommend them highly enough. A very friendly, reasonably priced, extremely efficient company.
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Posted 4 years ago
Highly professional, knowledgeable and skilled team, who really listen & understand each individual case. Rapid and efficient communication & logistics. Wheelchairs designed and individually adjusted to provide proper postural support and optimal comfort. Nice people to work with. My mother (93) is very happy with the result. Thanks again to all the team.
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Posted 4 years ago
I've been impressed by the helpful and efficient service that I received from Wheelfreedom. I would have no hesitation in recommending them to anyone who is need of hiring a wheelchair.
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Posted 4 years ago
The service was excellent, quick and easy, also the staff were friendly and made the process very efficient. 5 stars
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Posted 4 years ago
Fast, & easy delivery and returns process
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Posted 4 years ago
I broke my leg in August and Wheel freedom delivered the next day as promised. It was easy to arrange the return and they refunded a weeks hire. I would definitely use them again if needed.
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Posted 4 years ago
From contacting Wheelfreedom to hire a wheelchair for my sister while on holiday in Cornwall, they were very helpful delivering and picking up the chair. I would highly recommend and the price was reasonable too and would definitely use them again. Thank you for your help 👍
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Posted 4 years ago
Wheelfreedom is rated 4.9 based on 2,422 reviews