Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,513 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the first chat with Paul he could not have been more helpful by loading the scooter in the boot of my car and giving information on how to rebuild it on my holiday. The scooter was a real asset on my holiday I would not have managed without it . I experienced excellent service through out even when taking it back my health had deteriorated it was back out of boot and I didn't have even get out of my car. I would recommend this company to everyone”

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Posted 5 years ago

“Wheelchair delivered very promptly and any queries dealt with efficiently. A good service throughout.”

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Posted 5 years ago

“Fantastic from beginning to end. No hassle and great product. Easiest thing to sort out. Thank you”

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Posted 5 years ago

“WheelFreedom provided a positive experience at such a negative time! Everything was so easy, from selecting the correct wheelchair for my needs, ordering it, receiving delivery - really quick and convenient - and organising the return. It was most comforting to deal with the very professional staff over the phone (thank you, Debbie!) so that everything was clear and all my questions were answered immediately. I hope I never injure myself again to the extent that I need a wheelchair, but if I do I will definitely use WheelFreedom. Great products and great customer service! (Lesley in Yorkshire)”

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Posted 5 years ago

“Extremely happy clean easy to use, top service, thankyou.”

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Posted 5 years ago

“Very happy with the service we received. Our first contact was returned by a phone call within the hour and the wheelchair arrived next day as promised. Collection was also very easy to arrange and efficient. All the staff we spoke to were very helpful and pleasant. Would highly recommend Wheelfreedom. net”

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Posted 5 years ago

“Super friendly customer service - who organised everything we needed. The chair arrived promptly and was customised for our daughter. Easy to put together, very comfortable and quite light in weight. Definitely recommend and will use again if we need another wheelchair.”

Wheelfreedom 5 star review on 22nd July 2021

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Posted 5 years ago

“Excellent quality and service. Would highly recommend”

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Posted 5 years ago

“Great service, the lady I spoken to was very helpful, short delivery time , wheelchair well packaged and worked perfectly, Would use again”

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Posted 5 years ago

“We visited the Chessington showroom twice and the staff were all very helpful, in particular Kelly, who suggested which scooter was the right one for my Father. When we returned to collect it Kelly once again went through the controls and how to assemble it. She was very knowledgeable, friendly and an asset to the Company. We were very pleased with the service and would recommend the company.”

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Posted 5 years ago

“I needed a wheel chair after a nasty leg break. Wheelfreedom provided me with a good quality chair at a reasonable price. The delivery and collection method was very prompt and easy to use. Hopefully I won’t have to use them again but would highly recommend there service.”

Wheelfreedom 5 star review on 21st July 2021

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Posted 5 years ago

“I found Wheelfreedome on line as I needed a short term rental for my mother's visit. I called and the person was extremely helpful and informative. It was very easy to book the drop off and collection. The chair was in excellent condition and arrived boxed. It was easy to put in and out of the car and rebox up for collection which happened as arranged. All very straight forward and I would use them again.”

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Posted 5 years ago

“Our 4 year old broke her leg at the start of June and the NHS in our local area don’t provide wheelchairs for short term use. As you can imagine the thought of having a 4 year old housebound was like another lockdown and one we were keen to avoid. I searched online for wheelchairs for young kids and lots of places didn’t provide to under 6’s, others could only offer a teenager size chair so we were stumped. Then I found Wheelfreedom and gave them a call - 2 days later the chair was on my doorstep and my 4 year old was able to get some independence back! She went to nursery on her chair - much to the delight of her friends and we were able to get out the house. Cost wise I thought the hire was well worth it - and I will be sharing the details with anyone else who has an unfortunate accident and needs a set of wheels to get around!”

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Posted 5 years ago

“We were very pleased with the service we received from wheel freedom. The wheel chair was sturdy but light enough to be lifted in and out of the car boot with relative ease. The delivery and collection was very efficient. The short term hire was extremely useful whilst my wife's leg was encased in plaster. Thank you for your service.”

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Posted 5 years ago

“We have used this Company twice for 2 UK holidays as I have a broken ankle. Prompt friendly service delivered and picked up by 9 am each time. Would strongly recommend.”

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Posted 5 years ago

“The staff are all so friendly and kind. Very helpful. I would recommend this company to any one needs wheelchair hire. Thank you so much to all the staff.”

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Posted 5 years ago

“Very easy to order the wheelchair, which was quickly delivered in a great condition. Also easy to arrange collection”

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Posted 5 years ago

“we visited Chessington showroom Kelly was so helpful and patient with us she was knowledgeable and an asset to the company”

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Posted 5 years ago

“The service from wheel freedom is brilliant. The whole process was easy to use and very professional.”

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Posted 5 years ago

“Excellent customer service , very knowledgable and polite on the phone. The advice and subsequent wheelchair was perfect for my needs Delivery and collection service was flawless”

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Posted 5 years ago

Wheelfreedom is rated 4.9 based on 2,513 reviews