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Wheelfreedom Reviews

4.9 Rating 2,493 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025
Malika McCosh
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 9th November 2024
Dean Doyle-Burnett
Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
18
Anonymous
Anonymous  // 01/01/2019
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Very efficient, prompt and friendly service.
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Posted 7 years ago
We were very happy with wheelfreedom. The staff is very helpful, kind and professional. Great recommendations, your wheelchair made our daughter's life much more easier. Thank you for your services.
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Posted 7 years ago
We were very pleased with wheelfreedom. The service we recieved was excellent. Wheelchair was very clean and stable. Easy to put into our car and my husband could go out with ease instead of being unsteady on his crutches. Will certainly use you again
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Posted 7 years ago
Easy to order online. Prompt delivery within time specified, the day after ordering. Very considerate, efficient and polite staff in the office. Would certainly recommend using this company.
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Posted 7 years ago
The service is excellent from booking to collection and drop off
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Posted 7 years ago
First of all, great service from telephone staff from start to finish. Also, delivery & pick up of the Wheel Scooter was as planned. Inclusion of instruction booklet, allen key &, importantly for the return, a roll of sellotape.
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Posted 7 years ago
Please ignore my previous review, I pushed the wrong button. The service we received was excellent. Prompt responses to emails. Highly professional and yet friendly staff over the phone. Delivery and pick up exactly as we were told. Lastly. immaculate arrangement and great atterntion to every possible detail.
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Posted 7 years ago
Very easy to book, efficiently delivered & collected. Very happy with service recieved
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Posted 7 years ago
Great service and delivery but as wheelchair was a self propelling as well as push it did not fit in the car boot very well
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Posted 7 years ago
Urgent request for a wheelchair who’s arms folded back. Not a problem for this super efficient company. Delivered and collected as requested
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Posted 7 years ago
So from start to finish the process was easy thanks Sue
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Posted 7 years ago
Delighted with the service I received when I required a knee scooter to see me through several weeks of non weight bearing on my left leg following fdl tendon transfer. I wasn't too sure if one would be suitable having had a knee replacement on that leg and do not find kneeling very easy or comfortable. I spoke to Danny, who whereas he couldn't give me a definite yes or no as to whether a knee scooter would be any good for me, said that if it wasn't, the firm would refund my money so all I would loose would be one weeks hire and the delivery costs. I decided to go ahead. Scooter delivered within the delivery window. At the end of the period the scooter was picked up by the courier as arranged. I can't praise the company enough. Excellent customer service.
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Posted 7 years ago
All the staff were very helpfull and the wheelchair arrived the next day as promised. Returning the wheelchair after 3 months was equally professional with the chair being collected on the requested date. I have no hesitation in recommending them.
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Posted 7 years ago
Excellent service from start to finish the delivery was on time for collection was on time because of my injured knee it meant I had facility to move around more outside . I would recommend highly to anybody .
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Posted 7 years ago
Very efficient service and kept me mobile and more independent during my 6 week period of non-weight bearing. Many thanks
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Posted 7 years ago
Friendly staff..welcoming and helpful
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Posted 7 years ago
The trolley and the ramp were perfect to help me to be mobile in a cast on my ankle. Delivery/collection was flawless and every interaction with the staff was friendly and helpful. Recommended
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Posted 7 years ago
Great service, pleasant staff who were clear speaking and process explained precisely. Collection went perfectly too
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Posted 7 years ago
I was very happy with yhour service. And I will certainly use you again if needed. Kind regards. Roman Pysh-White.
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Posted 7 years ago
Delivery to the Care Home was efficient. Communication with the firm was good. Only four stars because they need a pick-up courier system that doesn’t require someone to be in from “9:00 to 17:00”.
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Posted 7 years ago
Wheelfreedom is rated 4.9 based on 2,493 reviews