Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,440 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

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English

“I would recommend Wheelfreedom to anyone, they were very friendly and helpful, delivered on time and picked up on time. Will definitely be using them again when needed.”

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Posted 7 years ago

“the efficient service meant I did not have the organisation of a wheelchair, whilst away on holiday, one very big issue taken off my shoudlers”

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Posted 7 years ago

“Hassle free ordering and collection combined with friendly telephone service. My relative really benefited from having their own wheelchair in hospital. It enabled her to leave the ward whenever she pleased. Many thanks!”

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Posted 7 years ago

“I have been dealing with Wheelfreedom since 2013, and have bought electric chairs from them twice since then. Their service is very prompt and courteous. They respond to issues without making out any excuses.”

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Posted 7 years ago

“The knee scooter literally saved my sanity after breaking ankle on the 1st of January. Life was so laborious without it and everything took 10times longer. On the knee scooter I felt I could move at a normal pace. Wheelfreedom were excellent at delivery and pick up! Highly recommended to anyone with a leg injury.”

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Posted 7 years ago

“Excellent prompt service”

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Posted 7 years ago

“My order for the wheelchair was placed on my discharge from hospital in pretty dire straits, it arrived swiftly and was invaluable. It was also picked up swiftly and above all the staff I dealt with over the phone were both very helpful and polite. Thank You.”

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Posted 7 years ago

“very easy website very pleasant man on phone delivered when they said they would and it was great they collected from a different address i will use again”

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Posted 7 years ago

“Great service. Easy to book. Delivery was prompt. Chair was of good quality and well-maintained. We used the lightweight foldable chair which easily folded for car journeys. The easy-to-detach footrest made folding easier Easy to arrange collection at end of hire period. Thanks for enabling the Father of the Bride to get to her wedding at v short notice!”

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Posted 7 years ago

“prompt service and equipment was just what we were looking for”

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Posted 7 years ago

“I phoned up and spoke to Debbie (I think). She knew what she was talking about and her stock levels, My questions were answered confidently and instantly. Delivery was excellent Return was even better - 0910 on Friday I asked for it to be returned, 1010 it was collected. Overall I was delighted with the service I received. Thankyou”

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Posted 7 years ago

“Wheel freedom provided me with excellent service, I rang them to order a knee scooter, it was delivered the next day as promised, I found the customer service to be exceptional, and the ease of which it folds for transportation to be good. Would highly recommend this product for any long term non weight bearing issues. Once I had finished with it, again collection was next day.”

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Posted 7 years ago

“Customer service was excellent and the wheelchair was delivered and collected promptly. On delivery the driver told me he was not allowed to come into my house to take it out of the box, but he could see my immobility and obliged. Having the wheelchair enabled me to attend some hospital appointments which I otherwise couldn't have done. I will use Wheelfreedom again if the need arises as they were efficient, courteous, and supplied just what I needed.”

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Posted 7 years ago

“Speedy and efficient service and very friendly staff who coped with our request at short notice. The wheelchair made such a difference as my daughter could move around the house and was able to get out of the house.”

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Posted 7 years ago

“The staff were very helpful in assisting me as to which mobility scooter to choose. It was delivered at the allotted time and the chap delivering it explained exactly how it worked. The whole experience was made very positive”

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Posted 7 years ago

“My partner needed a scooter but we was not in the position to buy one. Wheelfreedom came to our rescue, for a small fortnightly payment we were able to have a top of the range brand new scooter which was insured and serviced by them, if there were any problems they was always a telephone call away to help or to send out a engineer.”

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Posted 7 years ago

“Very friendly staff helped me choose my product and were understand towards my health and were very helpful am very satisfied thankyou”

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Posted 7 years ago

“Life saver - sorted a wheelchair very quickly when I broke my leg, came to collect it efficiently when I didn't need it any more :)”

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Posted 7 years ago

“I originally hired a chair from them to see how my needs could be met with a different type of chair and it changed my life. They collected and delivered the hire chair at convenient times for me, and when it had come without part of the extra supportive seating they delivered that immediately. I later bought a chair and they came out repeatedly to get my measurements just right and make sure I was ordering the right chair - including putting discussion and quotes together for multiple chairs. Since ordering it, the after-sale support I've had is excellent - seating experts coming to set up my seat and backrest, repairs when needed, replacements when needed, negotiations with my insurance company, the whole lot. When you get a chair from WheelFreedom, it isn't just a one-off purchase and done, the support they provide to you whenever you need anything changed is constant. I cannot praise them highly enough.”

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Posted 7 years ago

“EXCELLENT SERVICE FROM A VERY PROFESSIONAL TEAM FROM DELIVERY TO COLLECTION. THE DIFFERENCE THE WHEELFREEDOM MADE TO MY MOBILITY WAS AMAZING, AROUND THE HOUSE AND EVEN SHOPPING IN WAITROSE,JUST MAGIC.”

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Posted 7 years ago

Wheelfreedom is rated 4.9 based on 2,440 reviews