Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,513 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wheel Freedom are excellent, polite, efficient, the staff are so friendly and the wheelchairs are so easy to push, we used these for our holiday for my mum, we would definitely use again”

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Posted 8 years ago

“From beginning to end your service and product was brilliant. I could not find fault if I tried. Please send me an up to date invoice.”

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Posted 8 years ago

“easy way to hire a leg scooter and helpful phone operators”

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Posted 8 years ago

“Easy to order, fast delivery and very clear website enables you to understand the process easily and make the best choice for your circumstances.”

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Posted 8 years ago

“They were able to get me a wheelchair within 2 days of ordering. It is small enough to fit in the booth of my car, and strong enough to hold my 5ft 11 inches teenager who was in a full length cast. Thank you very much for the quick delivery and collection.”

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Posted 8 years ago

“Thankyou to chris rachid and debbie and sue on delivery of my new 2018 invacare comet sport in blue what great service and for 3 years piece of mind that everything like service and insurance are taken care of at a great price many thanks wheelfreedom.”

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Posted 8 years ago

“My thanks for such a simple to use facility, served by most helpful and courteous staff to provide a quality piece of equipment for our needs. Great”

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Posted 8 years ago

“Easy to order and easy to return.”

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Posted 8 years ago

“Excellent customer service! A wheelchair was arranged for me straight away, without hassle and at a reasonable price. Most personable staff. Would highly recommend.”

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Posted 8 years ago

“Brilliant service from both Debbie and Sue. Thank you for all your help!”

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Posted 8 years ago

“My initial phone call to get a wheelchair the next day was made late afternoon and very close to the carriers deadline. Debbie who dealt with my order went down to the despach area and held back the carrier to ensure the wheelchair was despached that afternoon. This was greatly appreciated and ensured that my grandson was able to get out of hospital the next day. Thank you Debbie. Michael Smith”

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Posted 8 years ago

“The service was fantastic. The wheelchair was delivered the very next day, easy to put together and of a good quality. Pick up was equally as efficient and the wheelchair made such a difference to me for those first few weeks of recovery.”

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Posted 8 years ago

“Excellent delivery service, friendly and helpful staff, great quality, easy to manoeuvre wheelchair and the cheapest of 3 quotes I got for wheelchair hire (even with delivery and collection charges!) We’ve had a brilliant experience with this company and highly recommend them.”

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Posted 8 years ago

“Let's start with the fact you didn't even bother to spell my name right! I am deeply offended. It's NIKOLETTA not Nicola!! The other matter is that you charged me £30 for 2 days! Shame on you! Next time I find myself in a situation where I could do with your services, trust me your company 's name will be the first one I will think of. Not because I was so satisfied, but to make sure I do NOT contact you! Regards NIKOLETTA Kovacs”

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Posted 8 years ago

Dear Nikoletta, Please accept my sincere apologies for the mistake made in recording your name – this was an unfortunate case of human error, and we will be taking steps to ensure that we record names with 100% accuracy in the future. Our hire is done on a weekly basis, and as the wheelchair was retained for an additional four days beyond the expiry of the initial fortnight, we did have to charge for this third week of hire. As a gesture of goodwill, I have refunded half of this amount, £15 onto your card – this should be reflected in your account within the next week. If there is anything further we can assist you with, please don’t hesitate to contact us. Chris Sedgwick General Manager

Posted 8 years ago

“Fantastic quick service.”

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Posted 8 years ago

“Your staff are friendly and helpful on the phone. The delivery and collection was fine and the type of wheelchair was very convenient for my 90 year old Mother-In-Law to use. We will rent again when we are taking her somewher for a few days.”

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Posted 8 years ago

“Fast, efficient service. Wheelchair came in a very hygienic way, well packed. I am a tall man so would appreciate a wheelchair with higher handlebars to push. Nevertheless, I would use this service again and would recommend it.”

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Posted 8 years ago

“They are really helpful and polite!”

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Posted 8 years ago

“Very quick delivery and easy to deal with”

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Posted 8 years ago

“The knee scooter I hired from Wheel Freedom made my post-surgical period a pleasant one. I cannot imagine what a hellish experience it would have been without that amazing piece of equipment.”

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Posted 8 years ago

Wheelfreedom is rated 4.9 based on 2,513 reviews