Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,440 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service from start to finish the delivery was on time for collection was on time because of my injured knee it meant I had facility to move around more outside . I would recommend highly to anybody .”

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Posted 7 years ago

“Very efficient service and kept me mobile and more independent during my 6 week period of non-weight bearing. Many thanks”

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Posted 7 years ago

“Friendly staff..welcoming and helpful”

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Posted 7 years ago

“The trolley and the ramp were perfect to help me to be mobile in a cast on my ankle. Delivery/collection was flawless and every interaction with the staff was friendly and helpful. Recommended”

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Posted 7 years ago

“Great service, pleasant staff who were clear speaking and process explained precisely. Collection went perfectly too”

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Posted 7 years ago

“I was very happy with yhour service. And I will certainly use you again if needed. Kind regards. Roman Pysh-White.”

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Posted 7 years ago

“Delivery to the Care Home was efficient. Communication with the firm was good. Only four stars because they need a pick-up courier system that doesn’t require someone to be in from “9:00 to 17:00”.”

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Posted 7 years ago

“In essence I had received professional, polite, understanding and informed service. My initial telephone conversation with Wheelfreedom convinced me that I was dealing with a professional company as they listened to my needs. We arranged an assessment at my home. I have used wheelchairs all my life but this is the first time I have been thoroughly assessed. Rasheed monitored my movements around my home, took me outside to see how I managed on the road and pavements. All the time Rasheed was here he took copious notes, asked relevant questions and made informed suggestions with regard to customising my wheelchair. After placing the order and during the waiting period, Giles kept me informed of the progress of my Storm 4. When my wheelchair was delivered xxx made some adjustments to make sure I was 100% comfortable. During the following weeks Giles made follow-up calls to make sure I was happy. I highly recommend Wheelfreedom and would definitely consult them again. Paul de Vere”

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Posted 7 years ago

“When it came to buying a new powered chair, I found Wheelfreedom has not just expert knowledge of available products. More importatntly, they worked closely with me to identify what I wanted from it, so as to ultimately deliver a "bespoke" solution in a powered chair that truly matches my needs.”

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Posted 7 years ago

“Great service - delivered two wheelchairs (a lightweight folding one and an electric one) exactly as requested, while I was recovering with a broken hip and collarbone. Both chairs worked fine, no problems at all. Both were collected as arranged. Very professional and efficient service!”

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Posted 7 years ago

“I didn't need to push fintan in a manual wheelchair”

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Posted 7 years ago

“very easy to speak to someone and explained the whole procedure simply”

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Posted 7 years ago

“You made the last weeks of my mum's life so much better. And it was so easy. Next day delivery and collection. No fuss. Very reasonable rates. Thank you so much.”

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Posted 7 years ago

“It was 100% hassle free. Great customer service. Next day delivery and collection. Definitely to be recommended”

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Posted 7 years ago

“the Wheelfreedom is exactly what is says, it gives you the freedom to get about, I fractured my ankle and was basically stuck at home until a friend told me about one, a next day I ordered one and never looked back. I was Free to shop , walk the dog and not had to worry about my foot, the crutches didn't work for me but Wheelfreedom was a life saver. I have spread the news about them and people are amazed by them.”

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Posted 7 years ago

“The process was really very easy. The wheelchair was the perfect size and both delivery and collection were seamless. I thoroughly recommend”

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Posted 7 years ago

“Friendly, straightforward, human touch, ring you back when they say they will. Generally really helpful all round”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“Excellent service and prompt delivery. Great packaging was easy to access and pack up again ready for collection. Helpful friendly staff. Would recommend.”

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Posted 7 years ago

“Delivery within 24 hours of ordering. Virtually no assembly needed. Comfortable and very manoeuvrable chair. Great I could wheel myself easily but handles good for when someone pushed me. Good advice over the phone on ordering ref. extra leg support and cushion. I ordered the chair whilst recovering from a broken ankle. It meant I could still attend lots of nice pre-arranged events and use it within my home to carry things on my lap (otherwise needed both hands on crutches). Emailed on a Sunday afternoon to arrange collection and courier arrived mid-morning the following day. Will use again in July when my son is having a major ankle operation. Excellent company and would highly recommend.”

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Posted 7 years ago

Wheelfreedom is rated 4.9 based on 2,440 reviews