Wheelfreedom Reviews

Name: Wheelfreedom
Address: Unit 61 Barwell Business Park, Leatherhead Road, Chessington
Rating: 4.91

4.9 Rating 2,423 Reviews

100 %

of reviewers recommend Wheelfreedom

Visit Website

Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 1st May 2025

Malika McCosh

Wheelfreedom 5 star review on 9th November 2024

Dean Doyle-Burnett

Wheelfreedom 5 star review on 8th February 2024

Denise Mckinney

Wheelfreedom 5 star review on 22nd August 2023

Morag Tebbit

Wheelfreedom 5 star review on 3rd July 2023

Elisabeth Ehler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A Lightweight Chair. Amsterdam Proof Bloody Good Service Will Be Using again.”

Helpful Report

Posted 7 years ago

“ohh my god needed a wheel chair next day was before 3 pm so job done even delivered on a saturday wicked service thank u”

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Posted 7 years ago

“Very well organised delivery, pick up process and all the people I dealt with were very helpful and efficient. Thank you”

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Posted 7 years ago

“Service was prompt and aided to the recovery of my total ankle replacement quicker. Many thanks to all the team especially Sue who was my main contact. Excellent”

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Posted 7 years ago

“Fast service. Great customer service.”

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Posted 7 years ago

“Great customer service goods delivered and uplifted as stated wheelchair as advertised and staff helpful in all aspects very professional with empathy much appreciated at this time”

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Posted 7 years ago

“Suffering a sporting injury it was suggested I hire a wheelchair for a city holiday. Wheelfreedom were so easy to deal with, on time delivery, great foldable wheelchair and pickup was a cinch to book. Fantastic idea and service”

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Posted 7 years ago

“Great advice on the telephone, booking was easy, and delivery and collection worked well. I'll be back next year!”

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Posted 7 years ago

“100% satisfaction in all fronts in time polite ask to extend no problem Simply perfect. Will use again.”

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Posted 7 years ago

“Thank you. Thank you. Easy to use, excellent customer service- fabulously helpful staff- would definitely recommend!!!”

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Posted 7 years ago

“The ease and efficiency of ordering, delivery and collection of my wheelchair was exceptional. I used the online order system and all went well. I only needed the wheelchair for 2 weeks post surgery and a lightweight one that friends could manage. It arrived with clear instructions and packaging that just meant you had to wheel it out of the box. Great service, I would highly recommend it to anyone.”

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Posted 7 years ago

“Efficient delivery and pick up. Wheelchair and battery in excellent condition 2nd Year hired from you. Well pleased”

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Posted 7 years ago

“I ordered the wheelchair for my sick father who lives in a small apartment he had no space for the box that came with the wheelchair as it was absolutely huge. My father is now dying and in a hospice leaving my mother who has dementia in the flat alone. I called to arrange collection for the one day I was available for helping mum with collection and noticed the email confirming this asks me to put the wheelchair in a box. I called and said I'd thrown the box away and went round in circles with the man on the phone for ages because I only had that day to arrange collection because I needed to do it before dad died. I was even told if I wrapped it in bin liners they may take it which they did but rather than saying that in the first place or making it clear on the box that it should be retained your company made one of the worse times in my life more difficult a wheelchair is the last thing I want to be concerned with when my father is laying in a hospice dying.”

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Posted 7 years ago

“Excellent service - ordering, receiving and returning were made easy. The wheelchair was just what we needed to take on holiday abroad.”

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Posted 7 years ago

“Excellent customer service, and wheelchair was perfect, in great condition and easy to assemble/fold and unfold and very easy to push and to steer. Was exactly what we needed for a few weeks of reduced mobility. I would use Wheelfreedom again, and recommend them to anyone. Thank you.”

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Posted 7 years ago

“Very speedy delivery and an excellent collection system”

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Posted 7 years ago

“Excellent service. Ordered by phone, and delivered next day. Return procedure easy, after phone call, collected next day.”

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Posted 7 years ago

“This is an excellent service - everything delivered and collected on time as promised with clear instructions and friendly service. I would happily use the service again if required. Carolyn Rutland”

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Posted 7 years ago

“Service was brilliant but wheelchair left a lot to be desired.”

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Posted 7 years ago

“Very pleased once again with your excellent service Many thanks Veronica Pratt”

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Posted 7 years ago

Wheelfreedom is rated 4.9 based on 2,423 reviews