Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,676 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site; some guidance s to the type of books they are looking for would be useful. I reccommend using drop-off if you are close to a site, getting a collection is a nightmare but maybe thats because we live in the country”

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Posted 4 years ago

Hi Suzanne, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Very easy to use. App is excellent. Hermes collection service was great. Highly recommended.”

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Posted 4 years ago

Hi, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“order my book on the 5th jan 2021, should have arrive by the 11 of jan 2021 . no help from customer service . and they refused to give me there CEO email address which i have now found . today being the 18 of Jan 2021 and still waiting have now gone to Ebay for full refund plus delivery cost . that why only one start would like to give you zero star .”

Helpful Report

Posted 4 years ago

Hello Mr Mills, Thank you for leaving a review. We are sorry to hear you haven't received your order. Our customer services team have been trying their best to assist you with this order, I can see they have spoken to you on email, Facebook, another review site and live chat, they have been happy to help but you had not provided any order information, we had asked you for the information and you said it was too late, but we had not been provided anything to link you to an order. We want our customers to be happy and want to fix any issues but if we are not given any information, we cannot find the order unfortunately. We are glad to hear ebay have been able to give a refund for the order as we couldn't access it for you without being given any information. Kind Regards WeBuyBooks

Posted 4 years ago

“An easy to use service that offered good prices for the books I was looking to sell.”

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Posted 4 years ago

Hi Matthew, Thank you for taking the time to leave us a review! We’re happy to hear you had a good experience using our service and hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Excellent service quick and easy to use and top princes offered can't ask for more”

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Posted 4 years ago

Hi David, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“We Buy Books provides a good efficient service and I use them a lot.”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Just a pity you didn’t want the fiction books!”

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Posted 4 years ago

Hi Marian, Thank you for your 5-star rating for our service. Hope to see you again soon, WeBuyBooks.

Posted 4 years ago

“Great service, relatively easy and straightforward - a real shame most books aren't accepted or only worth 10p - at that price, i'd rather donate them to charity. Other main issue having used WBB twice is that Hermes never turn up on the scheduled day to collect the parcels. which is frustrating.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to use”

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Posted 4 years ago

Hi Bob, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“I found that it was so easy to send my books without cost to myself very efficient and I do it again”

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Posted 4 years ago

Hi Margaret, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks

Posted 4 years ago

“Very straightforward, always someone on chat if you have any questions.”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“The initial online process was straight forward and intuitive. Had to make a phone enquiry as my cheque payment had not arrived a month after my package had been picked up. This was resolved quickly and payment was received a week later.”

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Posted 4 years ago

Hi Beverley, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Paid out exactly the amount scanned and I was very happy with the amount.”

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Posted 4 years ago

Hi John, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“A clear,transparent,efficient process. Cannot really be faulted.”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“The site is very easy to use Collection Ia very efficient . The most important, cash i like a lot. Webuybooka pays very fast and they are fair. Paulo Cista😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😁😁”

Helpful Report

Posted 4 years ago

Hi Paulo, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“The process was straightforward and the cash was paid promptly on the receipt of the books. Packaging instructions were clear. The only downside was that I made 3 attempts to use the collect from home service. Hermes failed to turn up on any of the three days in which they had arranged a 12 hour collection window. In the end I used a drop off point which was easy. I wouldn’t bother with home collection on another occasion.”

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Posted 4 years ago

Hi Peter, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“They buy books”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“An excellent service. Website very clear and the staff very helpful to this first time seller”

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Posted 4 years ago

Hi Roger, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“It is an easy to use website to sell books and you pay very promptly. Thank you.”

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Posted 4 years ago

Hi Hilary, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“I have used WeBuyBooks for several transactions and over many years. I must have had several hundred pounds from them. They are really slick and everyone works. Cannot recommend them enough.”

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Posted 4 years ago

Hi Alastair, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

Webuybooks is rated 4.7 based on 9,676 reviews