Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,076 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and efficient service.”

Helpful Report

Posted 5 years ago

Hi Rebecca, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“The app is very simple to use. Books are uplifted from your doorstep and payment is prompt. I've made £50 on two boxes of books I no longer needed. Win win.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“This was the first time I had done anything like this. I found it very good. The app worked well (scannin), the labels were prompt, the collection happened exactly as described. The updates were good and the money was promptly paid. Thank you, I will be using this service again.”

Helpful Report

Posted 5 years ago

Hi Andy, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 5 years ago

“A great way to make a little bit of money for those books that you don’t know what to do with. I’m very pleased with how easy it is.”

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Posted 5 years ago

Hi Kim, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“Prompt helpful service.”

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Posted 5 years ago

Hi Allan, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Absolutly delighted with service and comunication Webuybooks definatly a Five Star company”

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Posted 5 years ago

Hi Anthony, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very simple app and a great collection service.”

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Posted 5 years ago

Hi Vanessa, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“I have used Music Magpie and they keep you updated of the progress of the order. I didn’t know what was happening with we buy books.”

Helpful Report

Posted 5 years ago

Hello Gill, Thank you for leaving a review. We want to keep our customers updated during the process, we send an email when we have received the items and when the payment is going through as we know how important this is. We are sorry to hear you hadn't received these emails, we will be looking into why this error has occurred so it doesn't happen again in the future. Please accept our apologies for any inconvenience caused, we hope we are able to continue trading with you in the future. Kind Regards WeBuyBooks

Posted 5 years ago

“Webuybooks is a super convenient service to help clear out clutter I have in a sustainable way - in my opinion it's a lot better to pass things on than to just straight out recycle, and these guys make it so easy! If there's a hitch they have a super friendly and helpful support line!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“They offer a good price and are very efficient, i was surprised at the number of books they were unable to take. I had to downsize my books of over 1000 and they probably took about 10% which was disappointing.”

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Posted 5 years ago

Hi Lyn, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“I bought a book from them described as clean with some annotations (Alejo Carpentier's El reino de este mundo) The book is heavily annotated from page 1 to 74 (out of 153. When I sent photos to prove it, hoping it'd be a quick transaction – just an understandable miss checking from their side, I got two emails saying they could not see the photos despite them being sent in the regular jpg format. I honestly think that book, in that state, should be on sale and I don't think they managed customer service very well in this instance. I don't doubt they are a good company and I hope this serves to be more thoroughly next time. I'd add photos here but it's not giving me the option. Order Date: 28 April 2021 Sales Order Number: 698187207 Purchase Order Number: 630325919”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving a review. I am sorry to hear there was damage to the book received. We want our customers to be happy with the items they receive, I can see a member of our customer services team has looked into this for you and has issued a full refund for the order. Please accept our apologies for any inconvenience caused. Kind Regards WeBuyBooks

Posted 5 years ago

“Order made and delivery estimated at 10 days. It came two days later! Delighted with the book, the price, the service and shipping. Couldn't be better.”

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Posted 5 years ago

Hi David, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Only problem is you need a printer.”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Really efficient and easy to get hold of over the phone.”

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Posted 5 years ago

Hi Richard, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“As a test, I sent a small amount of books. They were collected on the stated day, and the payment for them came through quickly. Excellent.”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Really great app and great way to sell unwanted books. Found the whole process very easy, only issue I had was with the couriers not arriving on the day I had scheduled. Once sorted, everything went according to plan! Have recommended Webuybooks to friends and family and will definitely use them again.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 5 years ago

“Process made very easy and efficient prompt service.”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very easy process, only thing is I never receive the labels on time despite ordering them at least 5 days before collection and have to find another solution at the last minute every time :/”

Helpful Report

Posted 5 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy to use app allows you to obtain instant quotes. Straight forward process for sending books off. Prompt payment.”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy to use and good value for your books. It was very easy to add the books I wanted to sell, to get the value, print the label, pick up next day and money on my account within a week or so. Really reliable. Only negative is that you can't add two copies of the same book if you have them.”

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Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review. We are happy to get feedback and will take your comments on board, we are always looking to improve our service. Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

Webuybooks is rated 4.7 based on 10,076 reviews