Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,341 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“App easy to use.”

Helpful Report

Posted 1 week ago

“Like dealing with WeBuyBooks . However, two minor gripes . Firstly, as a house clearance firm, we accumulate books over a period of time, and it is frustrating to see all the books we have logged into the system are removed after a relatively short period of time, meaning we have to start inputting from scratch again. Surely, you could have a default for PRO customers whereby their trades do not disappear so quickly. Every time we start a trad,e we always complete it. Secondly, currently the manual input of barcodes does not seem to be working .”

Helpful Report

Posted 1 week ago

“Easy to use app. Money received soon after posting off books. My only slight frustration was a book being worth something one day but not when I got round to actually using the service, but that may be the norm as I've not used a service like this before. Would use again.”

Helpful Report

Posted 2 weeks ago

“Service was very good and got the full amount as promised in just over a week of the collection I believe, however they only wanted a small fraction of the books I have so will have to try elsewhere to see if anyone else will take them. So it just depends really on the books you have and if they want them.”

Helpful Report

Posted 2 weeks ago

“Great way to de-clutter. The process is very simple and customer service is good. I’ve always been paid promptly. I appreciate that they collect from home. The only downside is that they use Evri and I have been let down by them not picking up or taking items to WeBuyBooks on time and occasionally they don’t arrive. If they had a more reliable courier, they would be excellent.”

Helpful Report

Posted 2 weeks ago

“I have sent several consignment recently. There was a hold up on some being received but an email to them received a quick reply and it was soon sorted. Happy with their trading.”

Helpful Report

Posted 2 weeks ago

“Quick and reliable service , As soon as you get my books ,I'll get paid . I shall keep selling my books to you when i have stop using them . Thank you .”

Helpful Report

Posted 3 weeks ago

“This is a good way of selling unwanted books. It was easy to do. The books were picked up on time and the payment also was quick. I will be using it again.”

Helpful Report

Posted 3 weeks ago

“App OK and satisfied with price but not happy that not told till collection booked that I needed to print label. Altered to drop off at PO but you could not cancel collection, thereby wasting couriers time and effort. This anomaly needs to be sorted out.”

Helpful Report

Posted 4 weeks ago

“Normally a quick reliable service”

Helpful Report

Posted 4 weeks ago

“thank you for a prompt service”

Helpful Report

Posted 1 month ago

“Easy to put a trade together and send. Payment received promptly.”

Helpful Report

Posted 1 month ago

“Easy transaction and books collected quickly. Offer prices not high but has provided a small amount for charity. However much better than a similar organisation Ziffit who offered £28 for books and then said they were not of suitable standard and claimed they binned them although they were in really good condition”

Helpful Report

Posted 1 month ago

“Very pleased with service”

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Posted 1 month ago

“A very convenient process bar one problem - how to find sufficient boxes in which to send the books. This is not of course the problem of 'webuybooks' but it is an issue if one has lots of books to sell.”

Helpful Report

Posted 1 month ago

“A simple and efficient way to manage your bookshelves.”

Helpful Report

Posted 2 months ago

“Bad communication after trade has been made. No updates on status of parcel or when payment had been made”

Helpful Report

Posted 2 months ago

“Easy App to use and process books then to send off straightforward”

Helpful Report

Posted 2 months ago

“No problems with webuybooks, good pricing but Evri lit it down badly, eventually turning up 13 days late to collect! unfortunately I will be using someone who dioesn;t use Evri”

Helpful Report

Posted 2 months ago

“Easy process once price is determined, from posting to receiving the cheque. It is a shame more of the books are not required.”

Helpful Report

Posted 2 months ago

Webuybooks is rated 4.7 based on 9,341 reviews