Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,507 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient way of passing on unwanted books. Money soon adds up.”

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Posted 11 hours ago

“Easy to use website, kept informed of pick up time , and when we buy books got my books.”

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Posted 5 days ago

“App easy to use. Reasonably quick turnaround.”

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Posted 3 weeks ago

“The app is really convenient to use, and it's nice that my books can find a new home where they will be valued. However, I have found that the amount I receive is usually less than the quote, even when I have checked the books I send are in good condition. One time there was an explanation, and the rejected books were returned to me, but more recently there was no explanation and no offer to return the rejected books. So, there is a slight trust issue between buyer and seller, although I appreciate it is difficult to see a way around this without incurring disproportionate delivery costs.”

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Posted 3 weeks ago

“Have found the app very easy to use, the scanner is very efficient. I found the time limit of one week to be limiting and would prefer two weeks to complete an order. It's quite frustrating that you refuse many books.”

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Posted 4 weeks ago

“Great service from Webuybooks. Easy to use app to scan bar codes and received money promptly. Would recommend”

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Posted 4 weeks ago

“It was easy to scan and pack my preloved books. With home collection was very convenient. Got paid within a week. Will use this service again.”

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Posted 1 month ago

“Generally worked well. I was bit disappointed with the low offers and the range of books that were not acceptable. I guess that's the way it works.”

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Posted 1 month ago

“Very straight forward process. No problems following process, sending books and receiving payment.”

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Posted 1 month ago

“Happy with the service, I made £31 from my used books. Thank you. Recommend this company.”

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Posted 1 month ago

“Easy to use . Quite quick payments into your bank account.?”

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Posted 1 month ago

“Easy to scan books for sale. Only about one in every 5 books scanned was wanted by Webuybooks, so still plenty for the charity shop! Slightly better prices than Magpie and WoB.”

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Posted 1 month ago

“Very easy to use, quick payment too.”

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Posted 1 month ago

“My latest experience in selling books via Webuybooks was generally a good one as the period between securing the deal and being paid for the books was around seven days. Thank you. There was an issue whereby, after 17 books were accepted, no more ISBNs were recognised, but I think there is something to be said for not sending too big a parcel at once. I liked the fact it is now possible to print out the address label at the Evri shop.”

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Posted 1 month ago

“On the whole a good experience the only thing I would say which was a bit disappointing was there is a lot of books which they don’t buy. However what was taken was easy to send and a smooth transaction.”

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Posted 1 month ago

“Easy to scan and pack books . Collection was at the agreed time, all the books were accepted after checking and payment received promptly.”

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Posted 2 months ago

“Theyre good selling books and cds, moneys ok.”

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Posted 2 months ago

“Dropped package off at Evri location who printed label for me. Money received by return. No problems to report.”

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Posted 2 months ago

“Good in most ways. Parcel was supposed to be collected on two occasions nobody called Took parcel to evri shop, appears parcel has been lost.”

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Posted 2 months ago

“Process of selling books is simple and so far no problems with boxing up and despatching. Only four stars as the prices offered can be very low to the extent that it would be better to give the books to a charity.”

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Posted 2 months ago

Webuybooks is rated 4.7 based on 9,507 reviews