Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,342 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“I'm very impressed with the service and would recommend it over their competitors”

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Posted 1 week ago

“As usual great efficient service”

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Posted 1 week ago

“Fast , efficient, lovely customer service . A pleasure to sell to this company.”

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Posted 1 week ago

“I have been using the services of Webuybook for quite some time now. I have a sickness as I keep buying books even though i do not have that much storage - and in most cases I am not so keen to keep the book after I have finished it. Webuybooks makes the process of selling them very straightforward and smooth.”

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Posted 1 week ago

“Easy to use app. Money received soon after posting off books. My only slight frustration was a book being worth something one day but not when I got round to actually using the service, but that may be the norm as I've not used a service like this before. Would use again.”

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Posted 2 weeks ago

“Good idea but EVRI keep letting them down. Also no point in even trying to sell fiction books as they aren't usually accepted. Only really useful for selling text or factual books.”

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Posted 2 weeks ago

“Very impressive service. Collection was on time and payment was a few days later, as promised. Prices are what they are but nice to know books are going back into circulation.”

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Posted 2 weeks ago

“Waited 3 weeks for cheque to arrive and then my online banking app would not accept it, had to take to local post office as all our local banks have closed.”

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Posted 2 weeks ago

“Easy to use system of scanning and sending books, with prompt payment”

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Posted 2 weeks ago

“Service was very good and got the full amount as promised in just over a week of the collection I believe, however they only wanted a small fraction of the books I have so will have to try elsewhere to see if anyone else will take them. So it just depends really on the books you have and if they want them.”

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Posted 2 weeks ago

“The service was good and fast. I will continue to use when selling my unwanted books.”

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Posted 2 weeks ago

“Easy to use, excellent service and payment received quickly. Will definitely be using again!”

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Posted 2 weeks ago

“Very convenient for selling - it's great to just be able to drop off boxes of books to the local delivery spot.”

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Posted 2 weeks ago

“This was my second time using Webuybooks, I enjoyed my experience the first time and wanted to use them again. Their app is well designed and easy to use, and with the courier service they basically take care of everything for you. Pretty much hassle free. Scan some barcodes, wait for someone to pick them up, and receive money! Great system”

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Posted 2 weeks ago

“Great service. Easy to add books etc”

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Posted 2 weeks ago

“Great way to de-clutter. The process is very simple and customer service is good. I’ve always been paid promptly. I appreciate that they collect from home. The only downside is that they use Evri and I have been let down by them not picking up or taking items to WeBuyBooks on time and occasionally they don’t arrive. If they had a more reliable courier, they would be excellent.”

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Posted 2 weeks ago

“I have sent several consignment recently. There was a hold up on some being received but an email to them received a quick reply and it was soon sorted. Happy with their trading.”

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Posted 2 weeks ago

“the system works thanks very much”

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Posted 2 weeks ago

“I have 2 complaints against WOB. On 2 occasions my selling has stated "books not received". Ironically they include the most expensive ones. I could not get through on the busy telephone. I have had to use 3 different emails but still query is not resolved.”

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Posted 2 weeks ago

“Really easy to use.”

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Posted 3 weeks ago

Webuybooks is rated 4.7 based on 9,342 reviews