Webuybooks Reviews

Name: Webuybooks
Rating: 4.69

4.7 Rating 8,561 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 8,561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A streamlined process, a good way to pass on books I no longer need and to earn some money in the process”

Helpful Report

Posted 1 week ago

“Very efficient and quick”

Helpful Report

Posted 1 week ago

“Absolutely brilliant service.”

Helpful Report

Posted 1 week ago

“Fairly easy to use and very good collection service. Only 4 stars because they say some books only worth 10p which is disappointing.”

Helpful Report

Posted 1 week ago

“Very easy to use, good offer prices and quick payment to your account. Have used a few times now and will use again. Highly recommend”

Helpful Report

Posted 1 week ago

“Takes over a week from collecting at local shop to payment into my account. I'd like to know why it takes more than 3-4 days ?”

Helpful Report

Posted 1 week ago

Hello Derek, Thank you for leaving a review. Looking into your trade we can see that payment was processed within 3 days of your items being collected from the drop off point. We allow upto 5 working days for the items to reach us following collection and we advise that items are checked and paid for within 2 working days. Packages go through the courier network rather than delivered straight to us after being collected from the drop off point. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 14 hours ago

“Really easy and efficient. Super prompt service throughout.”

Helpful Report

Posted 1 week ago

“Very good, very helpful. Only criticism is that webuybooks didn’t take all my items when I scanned them (something to do with how they couldn’t take the items at the moment).”

Helpful Report

Posted 1 week ago

“Very happy with the company, a good app and very helpful friendly staff.”

Helpful Report

Posted 2 weeks ago

“All very straight forward, clear instructions and great pick up service. Thank you!!”

Helpful Report

Posted 2 weeks ago

“Excellent service. Thank you”

Helpful Report

Posted 2 weeks ago

“Great service, got a discount, it was an easy process, got a bit more money then on other apps/companies. Free home collection. Very quick payment. Thank you.”

Helpful Report

Posted 2 weeks ago

“Excellent service and prompt payment. I will definately be using them again in the near future.”

Helpful Report

Posted 2 weeks ago

“Great service. Very easy to use. Would use again”

Helpful Report

Posted 2 weeks ago

“Traded with this company several times before. Had to chase up payment this time as my books were stuck on en route for a long time. Payment was issued the day I queried the delay.”

Helpful Report

Posted 2 weeks ago

“Easy website to use when selling books. Would prefer an additional option of a minimum number of books along with the £5 minimum.”

Helpful Report

Posted 2 weeks ago

“Easy process. Good communication.”

Helpful Report

Posted 2 weeks ago

“Easy to use and prompt payments - thanks”

Helpful Report

Posted 3 weeks ago

“The process to dispose of books I no longer wanted or needed was easy with Webuybooks. Using the app to check and see the value (if any) of the books I was getting rid of was easy to use. Arranging for the box to be collected from my home was simple. My box was collected within the time slot allocated. The payment for my books, once received and checked by Webuybooks, was paid promptly into my bank account. I had a good experience with Webuybooks and would definitely use this service again and would also recommend the service to my friends and family.”

Helpful Report

Posted 3 weeks ago

“Really easy and swift to deal with. All my books were accepted and I was quickly paid. Great company.”

Helpful Report

Posted 3 weeks ago

Webuybooks is rated 4.7 based on 8,561 reviews