Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,076 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

paul.ryan@webuybooks.co.uk

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great way to pass to pass on books.”

Helpful Report

Posted 5 years ago

Hi Caroline, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy transaction money in account a couple of weeks later”

Helpful Report

Posted 5 years ago

Hi Ellis, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“This was the first time I had used the Webuybooks service and I was very pleased with the efficiency of the entire process.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Smooth transaction. Really easy process from scanning barcodes to receiving payment.”

Helpful Report

Posted 5 years ago

Hi Tracey, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Great job chaos! Keep up the good work....”

Helpful Report

Posted 5 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“Very efficient service, Thank you!”

Helpful Report

Posted 5 years ago

Hello there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Excellent, easy to use, great idea”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“It work well.”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy to do and competitive value placed on items”

Helpful Report

Posted 5 years ago

Hi Alex, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very happy with the service and good prices for anything they want”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“It was all so easy to sell my Uni texbooks. The ISIN numbers showed whether offers were being made for the books and the price being offered. Accepted the offers and printed courier label. Boxed up books, took them to the courier collection point. Cheque arrived. Great service”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Webuybooks is my 'go-to' site for selling (CDs in my case). Always a reasonable offer, good communication and prompt payment. What more can I say?”

Helpful Report

Posted 5 years ago

Hi Roger, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy to use app. Takes books that weren’t wanted by others for a better price. Nice smooth process too - collection from the door is much appreciated:)”

Helpful Report

Posted 5 years ago

Hi Corin, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 5 years ago

“TOTAL FRAUD !!!! Use this service once. I've sent them 5 books (the minimum they accept) and they said that two items were missing from the package. Funny enough those items also happened to be the two most expensive ones. They subtracted their value from the total which should have been just over £5 and they pay me £0.78. I wish I've seen the other reviews that pointed out this dodgy practice of theirs before using them.”

Helpful Report

Posted 5 years ago

Hello Sela, Thank you for your review. Having looked into this further for you, we can see that a member of our Customer Services team has been in touch regarding this offer. We will investigate both internally and with the courier to find out further information regarding the missing items where possible. We would like to apologise for any upset this may have caused; we aim to provide a positive selling experience for all our customers and therefore we are very sorry that this has not been a satisfactory trade for you. Although we believe the issue has now been resolved, please let us know if we can be of any further assistance. Best regards, WeBuyBooks

Posted 5 years ago

“Great company to work with. I've used them a few times now, and find them very helpful and patient (I sometimes forget to put the occasional put in a box before sending it ...). Will definitely continue to sue them - after all, sorting out old books creates space for new ones ...”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Great service all the way through. Easy to use app and quick payment.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Good speedy service, would recommend”

Helpful Report

Posted 5 years ago

Hi Robert, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy to do”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Excellent and so easy to use and send”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Total lack of communication, I had no idea when/if the books had been received nor when I would be paid. The process took far too long, much longer than another bookseller who collected books the same day and kept me informed throughout.”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving a review. Firstly, we would like to apologise for the issues experienced with this trade. Our priority is to provide a positive experience for all of our customers; therefore we are very sorry if this has not been the case for you. We have looked into this further and can see that this trade was late arriving with us. We typically allow upto 5 working days for offers to arrive with us following collection, however, this too much longer. Although the trade was checked and paid for quickly once it arrived with us, we apologise on behalf of the courier for this delay. Thank you again for your feedback; we hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 5 years ago

Webuybooks is rated 4.7 based on 10,076 reviews