Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,508 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery app showed my box of books has arrived many days ago whilst WeBuyBooks app showed my box is en route.”

Helpful Report

Posted 22 hours ago

“Very easy website to use. My only concern is there are so many books and cds I’ve tried to sell on there but they are now buying them 😞”

Helpful Report

Posted 2 days ago

“The Company did not pay much for my items. However, they play a valuable role in selling them on etc. For those without access to a car and/or Post Office, their free collection service is helpful and convenient. I did experience problems with their App, but I expect this was to do with my age as these software programmes are written for (and targeted to) the younger generation. Overall I would recommend as a handy way to de clutter and save on Landfill”

Helpful Report

Posted 1 week ago

“Service is quick and easy, especially using the app. Price paid, well in most cases its barely worth the effort to pack and send them. I do get it, they're a business, they need to sell at a profit, and their sell prices are quite reasonable. Its only the thought that alot if stuff would go to landfill that makes me use them, so a few pence per item, or bin it?”

Helpful Report

Posted 1 week ago

“easy to deal with, takes time for your books to get processed but payment was sent with no problems, using them again”

Helpful Report

Posted 2 weeks ago

“The process was easy from beginning to end very impressive. But the price offered for them was very. Very low. Very disappointing.”

Helpful Report

Posted 2 months ago

“The price for the items is mediocre I also found that it takes a long time for the payment to come through after they’ve collected the parcel They offer me promotions they never seem to work”

Helpful Report

Posted 2 months ago

“Decent prices relative to their competitor. Collection was a nightmare - first Royal Mail used but came and said "too heavy" and went away leaving QR codes for a latter collection which never materialised. Then switched to Evri who as predicted failed to come. Last effort went but it took over three weeks. That said webuybooks was easy to reach and felt like people trying hard.”

Helpful Report

Posted 2 months ago

“Using the service, Great. Pretty near 5 *. Good app and easy to set up collection. However I do question the pricing given... my first few books were pretty good prices. But prices offered soon started to go down and the refusals went up....”

Helpful Report

Posted 2 months ago

“Good idea but EVRI keep letting them down. Also no point in even trying to sell fiction books as they aren't usually accepted. Only really useful for selling text or factual books.”

Helpful Report

Posted 3 months ago

“Sometimes can be good but it is hard also getting the required £5.00 limit. It would be better to set a limit on £5.00 or 10 books whichever comes first. The offers of 15p or 20p you would never be able to lift the books to send.”

Helpful Report

Posted 3 months ago

“The app needs to be made more seller friendly. It should hold a transaction open longer so it can be added to over a couple of weeks before completion of the sale. Instead it wipes off the books already added to the sale and you as a seller have to start again.”

Helpful Report

Posted 4 months ago

“Generally good but delivery took far too long. Your competitors were much quicker. Because delivery took far too long I had to wait longer to get paid.”

Helpful Report

Posted 4 months ago

“The process was easy and convenient to offload some books. For the amount and quality of books sold, the money wasn’t a lot but better than nothing.”

Helpful Report

Posted 5 months ago

“Good, efficient service. Would have liked more books to be accepted, but nevertheless I will keep using. Reliable.”

Helpful Report

Posted 6 months ago

“I sold atleast 20 books i opted for home pick up .There was an issue at first with pick up and had to reschedule and payment took a while but I actually got payed so pretty good and decluttered the house so a win win you get sent a postage label which you have to print out however you do have to pack the books in a secure box fit for shipping ( I just reused boxes i had from other deliveries) over i had a okay experience.”

Helpful Report

Posted 6 months ago

“Good service but low prices offered”

Helpful Report

Posted 6 months ago

“We buy books doesn’t mean this cos there’s a hell of lot of books they don’t buy. I won’t be using them again it was a hassle, finding the correct box, it wasn’t quick or easy,”

Helpful Report

Posted 7 months ago

“The Webuybooks app works very well. The disappointment was Evri. They failed to collect my three parcels as requested. It was difficult to contact them and get any sense out of them. I requested a phone call from Evri but didn’t receive them. I then requested an email and received a message telling me that the problem was that the parcels had not left the sender - which was me! So I contacted Webuybooks to change to a drop off at a local Co-op. Evri contacted me a few days later to apologise and rearranged the collection for a future date. I replied asking them to cancel the collection as it was no longer needed, but some unfortunate Evri driver visited my house needlessly on two successive days when I wasn’t there.”

Helpful Report

Posted 7 months ago

“Service working fine but the prices offered are truly ridiculous. They must be making so much money by offering the convenience of “garbage” removal. Don’t get me wrong if that is what you need it is great. Just don’t present it as as a way to make money when we are losing money.”

Helpful Report

Posted 7 months ago

Webuybooks is rated 4.7 based on 9,508 reviews