Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,569 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First transaction went great, got the money my books were valued at. Second transaction got cut by £3 due to apparent 'damage' to 3 books that were in perfect condition when sent off. They recycled it without informing due to 'spinal damage' on the books, as per their policy if a book is under the value of £3, rather than it being returned. Foolish policy, it's better to send them back or atleast give money to the sender as they could have resold it elsewhere and got some money for it. Customer service blatantly ignored”

Helpful Report

Posted 5 days ago

“I am pleased to find a home for my lovely books. However the price I was offered was not really worth the time and energy spent on wrapping and postage. I was also dismayed to discover that when they received them they rejected several of the books and so my offer price was reduced significantly and the books “recycled responsibly”. I would rather have had them back!”

Helpful Report

Posted 1 week ago

“disappointed in prices given for hard back books especially when in very good condition is there no way of upping your price once you have received them?”

Helpful Report

Posted 1 week ago

“I had a few problems with using the We Buy Books app: 1) it’s very awkward to enter the ISBN manually on a phone - if the book isn’t wanted the message is obscured by the box you enter it in. 2) the site is slow to respond 3) it often doesn’t recognise ISBNs which are valid Also, the fact that the basket expires is annoying, as it may take a while to accrue books to the minimum value. There should be a longer period before it expires. I also use Sell Your Books, and I find this site much easier to use.”

Helpful Report

Posted 2 weeks ago

“This service was straightforward with the turnaround time of one week from accepting quote and sending to getting paid. However, I found the quotes on the whole, rather low for some of my good quality books, compared to a different site.”

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Posted 2 weeks ago

“The delivery app showed my box of books has arrived many days ago whilst WeBuyBooks app showed my box is en route.”

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Posted 1 month ago

“Very easy website to use. My only concern is there are so many books and cds I’ve tried to sell on there but they are now buying them 😞”

Helpful Report

Posted 1 month ago

“The Company did not pay much for my items. However, they play a valuable role in selling them on etc. For those without access to a car and/or Post Office, their free collection service is helpful and convenient. I did experience problems with their App, but I expect this was to do with my age as these software programmes are written for (and targeted to) the younger generation. Overall I would recommend as a handy way to de clutter and save on Landfill”

Helpful Report

Posted 1 month ago

“Service is quick and easy, especially using the app. Price paid, well in most cases its barely worth the effort to pack and send them. I do get it, they're a business, they need to sell at a profit, and their sell prices are quite reasonable. Its only the thought that alot if stuff would go to landfill that makes me use them, so a few pence per item, or bin it?”

Helpful Report

Posted 1 month ago

“easy to deal with, takes time for your books to get processed but payment was sent with no problems, using them again”

Helpful Report

Posted 1 month ago

“The process was easy from beginning to end very impressive. But the price offered for them was very. Very low. Very disappointing.”

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Posted 3 months ago

“The price for the items is mediocre I also found that it takes a long time for the payment to come through after they’ve collected the parcel They offer me promotions they never seem to work”

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Posted 3 months ago

“Decent prices relative to their competitor. Collection was a nightmare - first Royal Mail used but came and said "too heavy" and went away leaving QR codes for a latter collection which never materialised. Then switched to Evri who as predicted failed to come. Last effort went but it took over three weeks. That said webuybooks was easy to reach and felt like people trying hard.”

Helpful Report

Posted 3 months ago

“Using the service, Great. Pretty near 5 *. Good app and easy to set up collection. However I do question the pricing given... my first few books were pretty good prices. But prices offered soon started to go down and the refusals went up....”

Helpful Report

Posted 4 months ago

“Good idea but EVRI keep letting them down. Also no point in even trying to sell fiction books as they aren't usually accepted. Only really useful for selling text or factual books.”

Helpful Report

Posted 4 months ago

“Sometimes can be good but it is hard also getting the required £5.00 limit. It would be better to set a limit on £5.00 or 10 books whichever comes first. The offers of 15p or 20p you would never be able to lift the books to send.”

Helpful Report

Posted 5 months ago

“The app needs to be made more seller friendly. It should hold a transaction open longer so it can be added to over a couple of weeks before completion of the sale. Instead it wipes off the books already added to the sale and you as a seller have to start again.”

Helpful Report

Posted 5 months ago

“Generally good but delivery took far too long. Your competitors were much quicker. Because delivery took far too long I had to wait longer to get paid.”

Helpful Report

Posted 5 months ago

“The process was easy and convenient to offload some books. For the amount and quality of books sold, the money wasn’t a lot but better than nothing.”

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Posted 6 months ago

“Good, efficient service. Would have liked more books to be accepted, but nevertheless I will keep using. Reliable.”

Helpful Report

Posted 7 months ago

Webuybooks is rated 4.7 based on 9,569 reviews