Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,343 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good idea but EVRI keep letting them down. Also no point in even trying to sell fiction books as they aren't usually accepted. Only really useful for selling text or factual books.”

Helpful Report

Posted 2 weeks ago

“Sometimes can be good but it is hard also getting the required £5.00 limit. It would be better to set a limit on £5.00 or 10 books whichever comes first. The offers of 15p or 20p you would never be able to lift the books to send.”

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Posted 4 weeks ago

“The app needs to be made more seller friendly. It should hold a transaction open longer so it can be added to over a couple of weeks before completion of the sale. Instead it wipes off the books already added to the sale and you as a seller have to start again.”

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Posted 1 month ago

“Generally good but delivery took far too long. Your competitors were much quicker. Because delivery took far too long I had to wait longer to get paid.”

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Posted 1 month ago

“The process was easy and convenient to offload some books. For the amount and quality of books sold, the money wasn’t a lot but better than nothing.”

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Posted 2 months ago

“Good, efficient service. Would have liked more books to be accepted, but nevertheless I will keep using. Reliable.”

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Posted 3 months ago

“I sold atleast 20 books i opted for home pick up .There was an issue at first with pick up and had to reschedule and payment took a while but I actually got payed so pretty good and decluttered the house so a win win you get sent a postage label which you have to print out however you do have to pack the books in a secure box fit for shipping ( I just reused boxes i had from other deliveries) over i had a okay experience.”

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Posted 3 months ago

“Good service but low prices offered”

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Posted 3 months ago

“We buy books doesn’t mean this cos there’s a hell of lot of books they don’t buy. I won’t be using them again it was a hassle, finding the correct box, it wasn’t quick or easy,”

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Posted 4 months ago

“The Webuybooks app works very well. The disappointment was Evri. They failed to collect my three parcels as requested. It was difficult to contact them and get any sense out of them. I requested a phone call from Evri but didn’t receive them. I then requested an email and received a message telling me that the problem was that the parcels had not left the sender - which was me! So I contacted Webuybooks to change to a drop off at a local Co-op. Evri contacted me a few days later to apologise and rearranged the collection for a future date. I replied asking them to cancel the collection as it was no longer needed, but some unfortunate Evri driver visited my house needlessly on two successive days when I wasn’t there.”

Helpful Report

Posted 4 months ago

“Service working fine but the prices offered are truly ridiculous. They must be making so much money by offering the convenience of “garbage” removal. Don’t get me wrong if that is what you need it is great. Just don’t present it as as a way to make money when we are losing money.”

Helpful Report

Posted 4 months ago

“The app appears to lack consistency at times. Books "wanted" one moment are later not wanted. Also books "not wanted" on ane person's app are then shown as "wanted" on another app. Not a very good experience overall due to inconsistencies.”

Helpful Report

Posted 4 months ago

“We Buy Books pays a good price for non-fiction and comic books, etc. It has never lost a book I've sent unlike other companies. I've never had to email them after the rejection of an item to point out there is an actual ISBN or any of that waste of time stuff dealing with Ziffit involves. However, it routinely provides s such low offers on many non-fiction books and won't except so many titles, that it is impossible for me to trade with them as often as I would like.”

Helpful Report

Posted 6 months ago

“I like the app and the ease to see what is in the basket etc. Prices offered are often pitiful though. More 15ps than anything so I usually sell them with the rival company. Staff are always on hand and polite and helpful when I have ever reached out. Prompt responding as well”

Helpful Report

Posted 6 months ago

“A good way to get rid of books but they pay very little and won’t take most books I offer”

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Posted 7 months ago

“This is the second time that I have sold books though webuybooks and the same probleam as arisen again namely the bad service from there pickup company Evri. You book a pick up date and no body arrived on the date, so you have to book another appointment and hope that they arrive. On the first ocansion i sold books it took three attemps to get them to pick up, on the second two attemps. Prices given for books are also poor.”

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Posted 8 months ago

“Pleased to find a home for some of my childhood books.”

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Posted 8 months ago

“unfortunately it takes a long time to make a package for we buy books as there system prices are very low and the time it takes in comparison to other sites is alot longer and as a business seller time is money i have in the past sent over 1000 parcels but your system seems alot slower and your prices are lower than your biggest competers many thanks”

Helpful Report

Posted 9 months ago

“Process to price and send books worked reasonably well. Much easier when books have a bar code, which many older or niche books do not. Process to send and get paid was very slow. But its free so thats good. Prices were low vs E Bay but much less work required. Also around 70% of my books were not wanted, so I had to deal with those elsewhere.”

Helpful Report

Posted 9 months ago

“Not the best prices in the world offered and don’t want all books. Reasonable service and payment time. Shop around there are lots of these sights available.”

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Posted 9 months ago

Webuybooks is rated 4.7 based on 9,343 reviews