Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,076 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“suprising what books are wanted. good service will use it again!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 5 years ago

“Unfortunately you were unable to take a lot of books, DS games and DVD that I would like to sell.”

Helpful Report

Posted 5 years ago

Hello Sandra, Thank you for taking the time to leave us a review. We are sorry to hear some of the items you wanted to sell were not accepted at this time. This is linked to the supply and demand on the market which is out of our control I’m afraid. We also consider our current stock levels when deciding which items we can accept. This is to avoid overstocking in any particular items. However, this demand changes regularly and is worth checking back in a few days/weeks to see if we are then able to accept these items and, if so, how much we can offer for them. We typically advise that items belonging to the following categories are more likely to be accepted due to a higher demand in the marketplace: Books: food/cookery, arts & crafts, education, history, travel DVDs: Exercise/workout, Disney classics, Box Sets, Chart DVDs Games: Exercise/work out, Chart games We hope to see you trading with us again soon! Best regards, WeBuyBooks

Posted 5 years ago

“Had no problems at all, they even bought some books and dvds that another site didn't want. Was going to take them up the charity shop.”

Helpful Report

Posted 5 years ago

Hi Angela, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very easy process. Very prompt payment.”

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Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“It was a learning curve. I made a few mistakes at the start but getting better at using the app.”

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Posted 5 years ago

Hi Sylvia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very impressed by the ease of the process.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very pleased with Webuybooks. Instructions were clear, process straightforward and payment prompt. Would use them again.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 5 years ago

“the service was good the carrier service good the payment good all completed in 10 days”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Good service, easy to use and the pricing was pretty good”

Helpful Report

Posted 5 years ago

Hi Jeremy, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Delighted with the service and ease of use. Simple instructions at each step then kept informed of progress. Prompt payment too, definitely will use again”

Helpful Report

Posted 5 years ago

Hi Catherine, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 5 years ago

“Very efficient , no hustle and your items are valued and you remain in control and f the price you sale your item.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Pleased with the quick and efficient service,would recommend.”

Helpful Report

Posted 5 years ago

Hi David, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Very trustworthy, reliable and helpful. Had a lit of trouble with the website (I am a bit of a technophobe) but the phone resolved matters simply. Would highly recommend this service”

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Posted 5 years ago

Hi Sue, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 5 years ago

“Simply excellent. Obviously it would be nicer to get more, and have more books accepted on the app.... but it is a great, easy to use service!”

Helpful Report

Posted 5 years ago

Hi Jeremy, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Your payment this time was very quick. Last year it was slower.”

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Posted 5 years ago

Hi Lesley, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“It was so easy to sell books to webuybooks without going anywhere which was hassle free. The courier came and picked up the parcel and the money was credited to my account as soon as they received it. It can't be anything easier than that. Thank you!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Easy to use. Hermes never came and I had to drop my books off, so maybe suggest a new courier company but otherwise no quibble over agreed payment etc.”

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Posted 5 years ago

Hi Jill, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 5 years ago

“Not bad. The process works, albeit quite slowly with the returns delivery (they use Hermes in the UK, so enough said!). The app is a bit flawed and not very user friendly: often scans too quickly and fails, offers either an unhelpful red cross with no explanation, or just says it isn’t interested in that book. Very occasionally a book will be worth more than a few pence and you might be offered between £1 and £3. Only worth three stars until the returns process speeds up, the app is improved AND the prices are more realistic.”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving a review. We are sorry to hear you have experienced issues with the app, however, we are grateful for your feedback so we can have a look into these issues and improve our service. When disputed items are returned, we aim to send these back via a quick and reliable method, however, there can be times where delivery is delayed due to reasons beyond our control. The red cross that appears when an item is scanned means we are unable to accept that particular item at this time. We operate on a supply and demand basis, so it may be that we have excess copies in our warehouse now or that the items do not appear to be selling on the marketplace to a level where we wish to purchase further copies. The demand and the value of items can change from a day-to-day basis, and it may be worth checking again later, perhaps in a couple of weeks. Thank you again for your feedback, we hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 5 years ago

“Some books give good prices and others are ridiculous priced. Efficient transportation and pick up.”

Helpful Report

Posted 5 years ago

Hello Zarrin, Thank you for leaving a review. We are glad to hear you were happy with our service. The prices we offer for items can change due to the change in demand in the marketplace, if you are not in a hurry to sell your items in the future, you could keep them aside and keep checking the prices. Thanks again for your feedback. Kind Regards WeBuyBooks

Posted 5 years ago

“Great service, with excellent communication. Will definitely use again.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 5 years ago

Webuybooks is rated 4.7 based on 10,076 reviews