Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,564 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First transaction went great, got the money my books were valued at. Second transaction got cut by £3 due to apparent 'damage' to 3 books that were in perfect condition when sent off. They recycled it without informing due to 'spinal damage' on the books, as per their policy if a book is under the value of £3, rather than it being returned. Foolish policy, it's better to send them back or atleast give money to the sender as they could have resold it elsewhere and got some money for it. Customer service blatantly ignored”

Helpful Report

Posted 8 hours ago

“Process easy to follow. Good customer service. Very efficient.”

Helpful Report

Posted 9 hours ago

“Selling some books was much easier than I expected. As I scanned them, not all were worth anything, but overall I was pleased that the books created space for more and I received a fair price with little effort of my part.I was surprised how quickly I received the payment. Thanks”

Helpful Report

Posted 1 day ago

“An easy to use App. With instant scan of price offered. Rejects a lot but overall works out on average of 50 pence a book. I will use again. Took a week for money to land in account. The next day collection was excellent from DPD.”

Helpful Report

Posted 1 day ago

“Disappointing. I sent them 10 books. One was discarded due to 'water damage' and thrown away. It was certainly not water damaged when I sent it - I had only bought it within the last year. They pay very little. Not really worth the effort.”

Helpful Report

Posted 2 days ago

“Having taken most of my book sort to a charity shop I felt I’d like a bit back from ones I’d spent a lot on so tried WeBuyBooks. You don’t get a lot but at least a little in return for not too much effort. The box was fairly heavy so my postie collected it from me and job done. Was paid once it arrived. Easy process and would use again if I find any books that are accepted”

Helpful Report

Posted 2 days ago

“Really easy and straightforward way to sell in used books. Really pleased thanks”

Helpful Report

Posted 2 days ago

“An uncomplicated, easy to use app to earn money for books that are no longer needed or wanted. Collections are usually on time, and payment is swift, confirmed by regular emails.”

Helpful Report

Posted 2 days ago

“Have used this service for over 2yrs and have made money for local charities. Process is simple and practical. Payouts prompt.”

Helpful Report

Posted 2 days ago

“Great instructions which made it very easy & efficient & received payment quickly thanks Linda”

Helpful Report

Posted 3 days ago

“So quick and easy!”

Helpful Report

Posted 5 days ago

“Prompt reliable service, very convenient having books picked up from your home, thank you we buy books.”

Helpful Report

Posted 5 days ago

“Problem free transactions - will continue to use them”

Helpful Report

Posted 6 days ago

“I am pleased to find a home for my lovely books. However the price I was offered was not really worth the time and energy spent on wrapping and postage. I was also dismayed to discover that when they received them they rejected several of the books and so my offer price was reduced significantly and the books “recycled responsibly”. I would rather have had them back!”

Helpful Report

Posted 6 days ago

“Easy to use. Paid quickly. Recommended.”

Helpful Report

Posted 1 week ago

“Very good service”

Helpful Report

Posted 1 week ago

“I have been clearing out my Dad's house as he has moved into a nursing home. I downloaded several apps, but yours gave a significantly better pay out compared to the others. Easy to use, simple return system and prompt pay out”

Helpful Report

Posted 1 week ago

“App was very easy to use and the money was paid very quickly”

Helpful Report

Posted 1 week ago

“Smooth process in selling my books. Easy way to post them at a local postage box and received payment within 10 days”

Helpful Report

Posted 1 week ago

“disappointed in prices given for hard back books especially when in very good condition is there no way of upping your price once you have received them?”

Helpful Report

Posted 1 week ago

Webuybooks is rated 4.7 based on 9,564 reviews