Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,986 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,986 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

paul.ryan@webuybooks.co.uk

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service very useful and straight forward to use. I was suprised however to be told 2 books were recycled due to water damage. Ive never had any water in or around my book cases, one book had barely been opened. The books were fine when I put them into the box and when I raised a concern about this I was told the box showed no sign of water ingress so it is a mystery to me how this happened. Just a bit concerning.”

Helpful Report

Posted 4 hours ago

“Once you've downloaded the app it's easy to use and scan your books and CDs...the process is easy to follow , the boxes were collected by royal mail and money was paid into my account within 10days....good service all round.”

Helpful Report

Posted 6 hours ago

“It can take a lot of books to reach the minimum sale. However once processed the payment has come through reasonably quickly.”

Helpful Report

Posted 11 hours ago

“Very fussy about books that will be accepted and most books attract a minimal price, often pence. It is not like the adverts where it seems like every book might be worth a few pounds and all are accepted. Having said that if you have books to get rid off it is a convenient way of doing so and making a little money, the emphasis being on a 'little.' The collection option with Royal Mail worked fine although confused why I was sent packaging labels that I used and then the post woman brought some as well! From WeBuyBooks receiving my parcel to payment was about a week, longer than I had expected and no explanation as to why. Again the advertising suggests payment is made same date the books are received; this was not my experience.”

Helpful Report

Posted 1 day ago

“Very easy to use, I had a lot of finance books dating back to 1980's - some worth a surprisingly positive amount, most low value but it all adds up. It was £58 pounds in my pocket instead of books in the bin 😁”

Helpful Report

Posted 1 day ago

“Very easy way to declutter your books and be paid.”

Helpful Report

Posted 1 day ago

“The whole experience was smooth and seamless”

Helpful Report

Posted 6 days ago

“Absolutely brilliant and so easy.”

Helpful Report

Posted 6 days ago

“Easy process great way of earning extra knowing books will be used again”

Helpful Report

Posted 1 week ago

“Excellent service simple & quick”

Helpful Report

Posted 1 week ago

“Having used Webuybooks several times, I’ve always found their prices fair and the whole process streamlined and straightforward. What truly sets them apart, though, is their people – you can actually reach customer services and speak to a real human being who treats you with genuine courtesy rather than as a number on a screen. In an age of automated voices and endless queues, they’re a breath of fresh air. Five stars without hesitation.”

Helpful Report

Posted 1 week ago

“Swift service”

Helpful Report

Posted 1 week ago

“Exceptional service as usual. Everything just works”

Helpful Report

Posted 1 week ago

“Incredibly easy to use even when searching titles/ authors of the books. Highly recommended to anyone giving away their old books.”

Helpful Report

Posted 1 week ago

“I have used the app and service twice to thin out my books. I find it all very easy to use and like the idea that the books are going to be reused.”

Helpful Report

Posted 1 week ago

“Easy to do using the phone .”

Helpful Report

Posted 1 week ago

“Easy to use and friendly way of roganising the collection.”

Helpful Report

Posted 1 week ago

“Remarkably fast and easy to scan books and get to get prices. Also easy at the post office. It wasn't so clear on the app that basket / offer was ready.”

Helpful Report

Posted 1 week ago

“Very good”

Helpful Report

Posted 1 week ago

“It was disappointing that so many of the books that belonged to my late father that cost £20 plus were valued at only around 50p.Some weren't even given an offer. However, I will say that the process was easy and payment was prompt”

Helpful Report

Posted 2 weeks ago

Webuybooks is rated 4.7 based on 9,986 reviews