Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 10,042 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 10,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

paul.ryan@webuybooks.co.uk

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process is easy to follow a quick from the initial book valuation to the receipt of the monies.”

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Posted 10 hours ago

“Very reliable and excellent help line.”

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Posted 3 days ago

“Payment never arrived very disappointed”

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Posted 4 days ago

“Easy to scan books, pack up and send. Prompt payment. Very happy with whole process”

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Posted 5 days ago

“Told me two of my books were missing from the order when I know for a fact I put them in the box.”

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Posted 5 days ago

“Easy to scan & fast payment thankyou”

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Posted 5 days ago

“Straightforward simple process and settlement received quite quickly. Used this process a few times to clear unwanted dvd's, books and cd's. Definitely recommend”

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Posted 5 days ago

“Very quick and easy process from scanning to packaging to collection. Money was transferred easily. Saved books from landfill and hopefully will be of use to someone.”

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Posted 6 days ago

“Easy to use and pick up option was useful. Price offers could have been better.”

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Posted 1 week ago

“I recently sold a selection of books to Webuybooks. It was easy to send them with details provided by Webuybooks. I received payment several days later. Thank you .”

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Posted 1 week ago

“Very disappointed, you lost a box of my books, I used appropriate QR code at Post office and got receipt but a box went missing. I understand that there is nothing that can be done to retrieve them. I will not use you again.”

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Posted 1 week ago

“Keep doing what your doing.”

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Posted 1 week ago

“Not quite as quick as usual but excellent nonetheless.”

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Posted 1 week ago

“So easy and efficient, from the app to the door collection. Impressed!”

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Posted 1 week ago

“Positives- Easy to use scanning books with an ISBN number. Easy to Send- Freepost- quick payment turnaround and tracking. Good to declutter your books. Negatives - Older books or no ISBN number realistically You can’t enter.* Note prices paid on most books are ** Very low but stops landfill.”

Helpful Report

Posted 1 week ago

“Overall, everything went smoothly and I received payment as expected. However, I can’t help feeling that the pricing system is a bit misleading. The first few books I scanned were valued at around £1.50 each, which encouraged me to continue. After that, almost every book was only worth 10p, meaning I had to give away a large number of books for almost nothing just to reach the minimum value required for shipping. The service works and there were no problems with the process itself, but the low prices offered for most books made the whole experience feel disappointing and somewhat like a scam, even though I did receive the payment in the end.”

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Posted 1 week ago

“The selling process was easy (scanning and sending) but a lot of books weren’t accepted or I could get a higher price offer from World of Books instead, and given the low prices offered it was very hard to meet the selling threshold.”

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Posted 1 week ago

“Only a portion of the money for one set of books.”

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Posted 2 weeks ago

“An excellent service.”

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Posted 2 weeks ago

“I've recently sold quite a few books using the app. The prices vary from a few pence to a couple of pounds each and acceptance depends on their current stock of particular books. Overall I'm pleased with the process (the app is easy to use and you can see the progress) as much as knowing that the books will be used rather than gathering dust at home. I did come across some difficulties with postage as some of the sub post offices now don't accept parcels over 15kg. Payment is reasonablely quick in the main the following week which isn't long considering posting, receipt, checking the books and the payment is made by bank transfer. I will use We Buy Books again without hesitation.”

Helpful Report

Posted 2 weeks ago

Webuybooks is rated 4.7 based on 10,042 reviews