Webuybooks Reviews

Name: Webuybooks
Rating: 4.67

4.7 Rating 9,682 Reviews

95 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Royal Mail accidentally picked up the wrong boxes. It took 6 weeks and Many phone calls and emails to We Buy Books to finally get the boxes sent back. Saul finally sorted it for me. Please recognise his Excellent customer service.”

Helpful Report

Posted 15 hours ago

“Hello All, As your probably full aware I send 5 boxes every 10 days or so. But my problem is your delivery labeling system. Every time it gives me four labels but I've already have boxed up 5 boxes. Last time I tried to send 4 bigger boxes evri refused to collect them due to size and weight so I have to purchase an additional label so they can sell be sent at once. This problem has been on going for around a year now. Regards Nigel Scott.”

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Posted 20 hours ago

“Webuybooks is very efficient.”

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Posted 1 day ago

“Really easy to use app , you can choose how many boxes your going to pack them into, and most importantly it’s the first app like this I’ve found that let me get Royal Mail to pick up which is impressive when most other services don’t work on the Isle of Wight, money was in quick once boxes were there too Thanks”

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Posted 1 day ago

“Excellent service throughout 😊”

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Posted 5 days ago

“Easy to use app and arrange collection. Payment arrived into account within 2 weeks of sending books.”

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Posted 1 week ago

“I was very happy until they raised the amount per transaction to £7.50 and, at the same time, appeared to reduce the amount offered per book. By the time you've uploaded a few books and tried to save them in the app, it fails to save sometimes, then a few days later you get an email saying your trade is closing. Either you have to stack up a large pile to try to sell all at once or you are constantly hunting for things to add.”

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Posted 1 week ago

“Time to receive books could perhaps be quicker if you could offer in post locker service as world of books do, much faster to receive payment with them, Evri is slow to get books to you, world of books usually pays in around a week when I post with in post lockers”

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Posted 1 week ago

“I have had Brilliant service over the last few years. Can't fault them.”

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Posted 1 week ago

“Very quick and easy, no problems”

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Posted 1 week ago

“Good prices paid for the books and CDs that I sent. Order processed quickly and payment sent through quickly.”

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Posted 1 week ago

“Good, but wrecked by the use of evri nfor collection.”

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Posted 1 week ago

“App worked great, but collection didn't happen and no communication about that. I had to call and rearrange collection. To be fair it was the runup to Xmas but communication was poor. Processing of payment was prompt. Will try them again.”

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Posted 1 week ago

“Excellent app and easy processes with prompt payment. Highly recommend!”

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Posted 2 weeks ago

“It was quick and easy and pays more per paperback than other buyers, received cheque as promised, even in busy Christmas period.”

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Posted 2 weeks ago

“Very good east to follow service, will use again an recommend”

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Posted 2 weeks ago

“Very pleased with thetransaction. Straightforward and no hassle. Will use again”

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Posted 2 weeks ago

“Did not pay the cash for all books I sent. Did not send the rejected books back, instead 'recycled' about half the books I sent without informing me. They basically took about 10 of the 20+ books for themselves, and did not pay. All the books I sent were in perfectly sellable condition! Terrible”

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Posted 2 weeks ago

“The app was easy to use, it was very helpful to have the parcel picked up from my home. The money was paid into my account as Webuybooks specified.”

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Posted 2 weeks ago

“Excellent system. Very efficient and easy to use.”

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Posted 3 weeks ago

Webuybooks is rated 4.7 based on 9,682 reviews