“Easy to use website and easy to post off, I used a Hermes shop that you could print your label which was simple. A little bit of cash and got back a bit of space in my house!”
“Very easy to use, and they pay you very quickly. Definitely would use again!”
Posted 1 day ago
Hi there,
Thank you for taking the time to leave us a review!
We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon.
WeBuyBooks
“Very prompt and efficient service but accepts a very limited quantity of books. I scanned 8 large boxes of books and of those, only half of one box was accepted. Scanning all 8 boxes and having so few accepted for the princely sum of a little over £14 made it hardly worthwhile. I ended up carting all the other books off to a charity shop depot. 5 stars for people's customer service, the ISBN scanning facility and the Hermes pick-up, but probably just the 1 star for the actual book-buying service.”
“Excellent company. Easy to upload books, good communication and prompt cheque dispatch. Will defuse again.”
Posted 5 days ago
Hi Fatima,
Thank you for taking the time to leave us a review!
We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon.
WeBuyBooks
“App is easy to use. Arrangements for collection work very well with Hermes. The books are processed efficiently on receipt.”
Posted 5 days ago
Hi Grahame,
Thank you for taking the time to leave us a review!
We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon.
WeBuyBooks
“The reason for using WBB on this occasion was the ability to have the package of books collected from home. Hermes didn't arrive on the day requested. The WBB staff contacted Hermes for us with preferred dates for reorganisation, which were ignored and a short notice, inconvenient date was offered by Hermes which was then missed. Further escalation by WBB received no response so I eventually too the package to a drop off point.
The 3 star rating is lower than I would give WBB for their work (although they didn't manage to kick Hermes into life they did offer compensation) and significantly higher than I would give to Hermes on this. Hermes' performance will make me cautious about using this service again”
“The iPhone app works beautifully: it reads ISBN numbers and instantly prices the books it wants. The pick up arrangement with Hermes worked well. I’m pleased that my books have a chance of getting to new readers rather than ending up as landfill.”
Posted 1 week ago
Hi Neil,
Thank you for taking the time to leave us a review!
We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon.
WeBuyBooks
“good collection service, or handy drop off. could do with more detail e.g. minimum parcel size/no of books/offer price, and threshold of drop off size v collection size of parcel. otherwise easy to scan, would be nice to have just number and z keypad for manual entry”
Posted 1 week ago
Hi there,
Thank you for taking the time to leave us a review!
We are happy to get feedback and will take your comments on board, we are always looking to improve our service.
Hope to see you again soon.
WeBuyBooks.
