Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,343 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very straightforward transaction, no fuss, speedy and pick- up painless.”

Helpful Report

Posted 1 month ago

“Generally good but delivery took far too long. Your competitors were much quicker. Because delivery took far too long I had to wait longer to get paid.”

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Posted 1 month ago

“Easy and quick way to sell your old books and even chucked in a a few CDs.”

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Posted 1 month ago

“A great way to recycle, only downside not all titles are accepted and it is unclear why especially when they ate relatively recent title. Despite this would recommend an free collections is an added bonus”

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Posted 1 month ago

“Easy & straightforward process. Courier collection of parcel makes things even easier!”

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Posted 1 month ago

“I sent several books to SellMyBooks/Ziffit in excellent condition—clean, intact, and fully readable. They later claimed some were “damaged” without offering any proof, refused payment, and conveniently cited their terms and conditions to avoid returning the books or discussing the issue any further. It’s clear that once they receive your items, they can say whatever they want and you have no way to challenge it. No transparency, no accountability, and absolutely no integrity in how they operate. I strongly advise against using this service. There are other companies out there who treat their customers with honesty and respect—this is not one of them.”

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Posted 1 month ago

“Excellent service....everything went smoothly and straight forward...very pleased and will be using again..”

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Posted 1 month ago

“Very good. Decent prices offered. Prompt payment”

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Posted 1 month ago

“A very convenient process bar one problem - how to find sufficient boxes in which to send the books. This is not of course the problem of 'webuybooks' but it is an issue if one has lots of books to sell.”

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Posted 1 month ago

“Really easy to use, I would use again.”

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Posted 1 month ago

“It was a very easy transaction, efficient and seamless. Honoured their quote and payout was quick once the books were checked. Highly recommend selling with WeBuyBooks - Thankyou WBB!”

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Posted 1 month ago

“This system works fine and guides you through the whole process. Absolutely no problems encountered. A simple process to place your pre-loved books back into the market place and earn a few pounds. The charity shop still gets the ones WBB dont want. Very pleased with service.”

Helpful Report

Posted 1 month ago

“Comparing my 5 most recent trades with 5 over similar periods in 2023, 2021 and 2020 I discover that: In 2020 I sold 25 books at an average of £1.08 each In 2021 I sold 29 books at an average of £1.48 each In 2023 I sold 56 books at an average of 96p each In 2025 I sold 51 books at an average of 60p each Bear in mind a good deal of inflation over the last 5 years, and you can't avoid the conclusion that WBB has cut the amount it pays per book by over 50%. 15p for recently published novels in very good condition is not a good deal. This is becoming a less and less attractive proposition.”

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Posted 1 month ago

“Seems quite fast and is easier to do unlike some ive used in the past. It helps as I know the evri driver and im able to leave the box in a safe location. Clearer instructions than most!”

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Posted 1 month ago

“App very easy to use. I just printed off the label and boxed my books up, and it was picked up conveniently from my home address. Money transferred in good time. Plus I got a reasonable price. Would definitely recommend and use again myself. Very impressed.”

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Posted 1 month ago

“The site is easy to use and the team respond promptly to any enquiries and work hard to fix any issues.”

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Posted 2 months ago

“Very easy, great way of giving books a chance to be used again.”

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Posted 2 months ago

“The apps scan function is super sensitive so many times you scan double not abig problem though. Thanks for giving the books a new chance.”

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Posted 2 months ago

“Excelent service”

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Posted 2 months ago

“Easy to scan and upload books using the app. Payment straight into bank once books checked.”

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Posted 2 months ago

Webuybooks is rated 4.7 based on 9,343 reviews